We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this long-term contract role, you will provide expert technical support for macOS devices within a managed enterprise environment. Your ability to resolve issues efficiently and deliver exceptional customer service will be critical to maintaining smooth IT operations within the organization.<br><br>Responsibilities:<br>• Offer comprehensive support for macOS devices, including installation, setup, and troubleshooting in an enterprise environment.<br>• Perform hardware diagnostics and repairs, install peripherals, and address common technical issues.<br>• Configure new computers by installing operating systems, software, and ensuring compliance with security standards.<br>• Handle password resets and manage user accounts in alignment with company policies.<br>• Diagnose and resolve hardware and software issues using remote support tools and a ticketing system.<br>• Collaborate with the IT team to ensure consistent delivery of technical support services and escalate complex problems when necessary.<br>• Communicate professionally with end-users while providing guidance on IT procedures and best practices.<br>• Stay updated on macOS advancements, security protocols, and features to enhance support capabilities.
<p>We are looking for an experienced Senior Programmer Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will contribute to the development of enterprise-grade APIs and production infrastructure, ensuring high performance, scalability, and reliability. You will work closely with a team of engineers and architects to deliver innovative software solutions while employing modern technologies and agile methodologies.</p><p><br></p><p><strong>Work Location:</strong> 100% Remote (Preference for candidates local to Columbus, OH)</p><p><br></p><p><strong>Job Description</strong></p><p>We are seeking high-capacity individuals to assist in building best-in-class Enterprise APIs and production infrastructure. Daily responsibilities may include:</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop modern REST APIs using Java Spring Boot, CI/CD, and cloud/container services.</li><li>Assist with system design, business analysis, server layout, disaster recovery planning, and production deployments.</li><li>Contribute to software/data design including schema, storage efficiency, and API design.</li><li>Deliver hands-on software solutions and server/data architecture.</li><li>Work with Kafka for environment setup, enrichment, and transformation use cases.</li><li>Implement API layers and integrate with CI/CD pipelines.</li><li>Collaborate in agile teams working in 2-week sprints.</li><li>Maintain and evolve integration assets and development processes.</li></ul>
We are seeking a SAP Techno-Functional Lead with a strong IT engineering and solutions architecture background to design, develop, and implement SAP solutions supporting end-to-end manufacturing, production-to-ship, and order fulfillment processes. The ideal candidate has deep expertise in SAP PP/DS, WMS, ABAP, and Fiori, with experience integrating business processes across SAP S/4HANA, MES, PLM, and B2B platforms. Knowledge of CAP and RAP is a plus.<br><br>Key Responsibilities:<br><br>Design, develop, and implement SAP solutions across production planning, scheduling (PP/DS), warehouse operations (WMS), and order-to-ship processes.<br><br>Lead solution architecture efforts, defining technical architectures, integration patterns, and cross-platform designs.<br><br>Analyze business processes to identify gaps, define functional and technical requirements, and deliver custom ABAP and Fiori solutions.<br><br>Collaborate with manufacturing, supply chain, warehouse, engineering, and operations teams to ensure IT solutions align with business objectives.<br><br>Lead cross-functional and cross-platform solution development, integrating SAP S/4HANA with MES, PLM, WMS, and B2B systems.<br><br>Oversee programming, configuration, and development to deliver scalable, efficient, and maintainable solutions.<br><br>Support analytics and reporting using SAP Analytics Cloud (SAC) to provide operational insights.<br><br>Act as a liaison between technical teams and business stakeholders to ensure clear requirements and successful solution delivery.<br><br>Qualifications:<br><br>Bachelor’s degree in Information Technology, Computer Engineering, or related field; advanced degree preferred.<br><br>8+ years of SAP experience, with 4+ years in techno-functional or solution architecture roles.<br><br>Expertise in SAP PP/DS, WMS, production planning, order-to-ship processes, and manufacturing operations.<br><br>ABAP and Fiori development skills are required.<br><br>Experience with CAP, RAP, and other SAP technologies is desirable but not mandatory.<br><br>Hands-on experience with SAP S/4HANA, SAC, and integration technologies (MES, PLM, B2B).<br><br>Proven ability to analyze, design, and develop end-to-end manufacturing and warehouse solutions.<br><br>Strong communication, stakeholder management, and cross-functional collaboration skills.<br><br>Manufacturing, warehouse, or supply chain experience strongly preferred.
