<p>Robert Half is a global leader in professional staffing services, helping businesses connect with high-caliber professionals across accounting and finance roles. We are currently working with a client in San Diego, CA, to find a skilled Bookkeeper with a passion for accurate financial recordkeeping and organizational excellence. The Bookkeeper will be responsible for managing day-to-day financial transactions, maintaining accurate financial records, and ensuring the smooth operation of the organization's accounting functions. A successful candidate will bring attention to detail, excellent organizational skills, and problem-solving abilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Record and manage daily financial transactions, including accounts payable, accounts receivable, and general ledger entries.</li><li>Reconcile bank and credit card statements to ensure accuracy.</li><li>Monitor cash flow and prepare necessary financial reports for management.</li><li>Process payroll accurately and on schedule, ensuring compliance with local laws.</li><li>Maintain organized records of financial transactions, invoices, and receipts.</li><li>Assist in preparing financial statements, budgets, and forecasting as needed.</li><li>Evaluate and address account discrepancies through research and communication with stakeholders.</li><li>Support month-end and year-end closing processes in collaboration with senior accounting personnel.</li></ul><p><br></p>
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p><strong>About the Company:</strong></p><p> Our client is an innovative leader in the medical device industry, committed to improving patient outcomes through cutting-edge technology. They foster a collaborative and high-performing culture that values excellence, innovation, and integrity.</p><p><strong>Position Overview:</strong></p><p> We are seeking a highly organized, proactive, and experienced Senior Executive Assistant to support the C-Suite. The ideal candidate will be a trusted partner who can anticipate needs, manage complex schedules, and ensure seamless operations for senior executives. This role requires discretion, professionalism, and the ability to thrive in a fast-paced, dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support to C-Suite executives, including calendar management, travel arrangements, and expense reporting.</li><li>Coordinate and manage meetings, agendas, and executive communications with internal and external stakeholders.</li><li>Draft, edit, and proofread correspondence, presentations, and reports with a high level of accuracy and professionalism.</li><li>Serve as a liaison between executives, employees, and external partners, ensuring timely and effective communication.</li><li>Manage confidential and sensitive information with discretion.</li><li>Assist in preparing for board meetings, investor meetings, and other high-profile engagements.</li><li>Support special projects, events, and initiatives as assigned.</li><li>Anticipate executive needs and proactively resolve issues to ensure smooth operations.</li></ul><p><br></p>
<p>We are looking for a Bilingual Customer Service Representative for a non-profit call center. This role is responsible for providing exceptional service and support to individuals in need. They play a vital role in promoting the organization's mission by assisting callers, addressing inquiries, and resolving concerns efficiently and empathetically. Fluency in English and Spanish, both written and spoken, is essential to ensure clear communication with diverse populations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Inbound and Outbound Call Management:</strong></li></ol><ul><li>Respond to calls from individuals requesting information or assistance.</li><li>Make outbound calls to follow up on requests, share updates, or gather additional information.</li></ul><ol><li><strong>Customer Support and Problem Resolution:</strong></li></ol><ul><li>Provide compassionate and accurate assistance to callers seeking resources, support services, or program details.</li><li>Address and resolve any issues or concerns professionally and promptly.</li></ul><ol><li><strong>Documentation and Data Entry:</strong></li></ol><ul><li>Log call details and customer interactions into the organization's database accurately.</li><li>Maintain confidential and sensitive information in compliance with policies.</li></ul><ol><li><strong>Language Support:</strong></li></ol><ul><li>Communicate fluently and effectively in both languages (English and Spanish) to assist callers from diverse backgrounds.</li><li>Translate documents or information when needed to support the organization’s operations.</li></ul><ol><li><strong>Knowledge of Non-Profit Services:</strong></li></ol><ul><li>Stay informed on the non-profit’s programs, mission, and available resources to provide accurate information to callers.</li><li>Collaborate with team members to ensure callers are connected to the appropriate services or teams.</li></ul><ol><li><strong>Training and Team Coordination:</strong></li></ol><ul><li>Participate in training sessions to stay updated on new policies, procedures, or services offered.</li><li>Work collaboratively with fellow customer service representatives to share insights and ensure smooth operations.</li></ul><p><br></p>
<p>Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving problems? Our client is seeking a Customer Service Representative to join their team. In this role, you will serve as the first point of contact for customers, providing support, solutions, and a positive experience. If you’re enthusiastic about building relationships and ensuring customer satisfaction, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming customer inquiries via phone, email, chat, or in-person with professionalism and enthusiasm.</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues or complaints, escalating complex cases to the appropriate department as needed.</li><li><strong>Product Knowledge:</strong> Stay informed about the company’s products and services to provide accurate information and recommendations to customers.</li><li><strong>Order Processing:</strong> Assist customers with order placement, tracking, returns, and refunds while maintaining detailed records of interactions.</li><li><strong>Documentation:</strong> Accurately document customer interactions and transactions in the CRM system.</li><li><strong>Customer Satisfaction:</strong> Proactively follow up with customers to ensure issues are resolved and their experience exceeds expectations.</li><li><strong>Team Collaboration:</strong> Collaborate with colleagues and departments to ensure seamless customer service delivery.</li><li><strong>Feedback:</strong> Gather and document feedback from customers to identify trends, improvements, and potential issues.</li></ul>
<p>*** This role can sit in LOS ANGELES (DOWNTOWN) or ORANGE COUNTY (IRVINE) or SAN DIEGO (DOWNTOWN) ***</p><p><br></p><p>A state-wide law firm with over 100 attorneys and offices in San Francisco, San Diego, Ventura County, and Costa Mesa is seeking a Legal Administrative Assistant (Legal Secretary).</p><p> </p><p>The San Diego office has 8 attorneys, 2 legal assistants, 1 paralegal, 1 receptionists/admin, 1 office services clerk/IT clerk, and 1 part time file clerk. This firm is like a boutique firm within a regional firm: great resources but intimate team.</p><p> </p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Very busy desk: civil litigation, including labor & employment and business law. Must be familiar with:</p><ul><li>trial prep</li><li>litigation calendaring (no docket clerk)</li><li>TOA/TOCs</li><li>eFiling (60% state, 40% federal, occasional appellate – but the latter is not a deal breaker)</li><li>discovery shells (from macros)</li><li>redlining legal documents</li></ul><p>Fluency in the following software is helpful: CompuLaw for calendaring, Best Authority for TOA/TOCs, iManage for document management, and Adobe for bate stamping.</p><p> </p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Firm has an in-house trainer who helps get people set up</p><p>· Laid back environment</p><p>· Longevity of staff</p><p>· Strong benefits – besides standard benefits, the firm covers EAP counseling, travel allowance, and supplemental insurance</p><p>· Staff appreciation lunches, birthday celebrations, holiday gifts, raffles, prizes</p><p>· LA and SD team work very closely/collaboratively with each other and share work. Thus, there is never trouble hitting paralegals. </p>
<p>We are looking for an organized and proactive Office Manager to oversee daily administrative and operational functions in our San Diego, California office. This Contract to permanent position is ideal for a resourceful individual who thrives in a dynamic setting, enjoys managing diverse tasks, and takes pride in creating an efficient and welcoming workplace.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day office operations to ensure a well-organized and efficient environment.</p><p>• Spearhead an office move, including all logistics and implementation of new onsite vendors</p><p>• Coordinate celebrations and events, including staff birthdays, anniversaries, and team activities.</p><p>• Monitor and manage office supplies, equipment, and inventory, handling orders and repairs promptly.</p><p>• Maintain cleanliness of common areas and office equipment, ensuring a tidy workspace.</p><p>• Provide administrative support to leadership and teams, including scheduling, document preparation, and correspondence.</p><p>• Organize onboarding processes for new hires, including workspace setup, access credentials, and orientation materials.</p><p>• Update company website and social media accounts with relevant content and announcements.</p><p>• Create and edit marketing materials, presentations, and internal documents.</p><p>• Deliver basic IT support by troubleshooting hardware and software issues and liaising with external IT vendors.</p><p>• Lead special projects and support cross-department initiatives as needed.</p>
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
<p>Are you an accomplished HR professional with a proven ability to lead and inspire teams while driving organizational success? Our client is seeking an experienced Human Resources Manager to oversee strategic HR initiatives, employee relations, and compliance efforts. This position offers an exciting opportunity to take ownership of the people strategy within a dynamic organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and manage HR strategies that align with business objectives and support long-term organizational growth. </li><li> Act as a trusted advisor to senior leadership regarding workforce planning, employee relations, and HR trends.</li><li>Oversee talent acquisition and onboarding processes to ensure a seamless experience while attracting top talent. </li><li>Foster a positive and inclusive work environment by addressing employee concerns, mediating disputes, and promoting collaboration and engagement.</li><li>Ensure company policies and procedures comply with federal, state, and local employment laws, including FLSA, FMLA, ERISA, and ADA regulations. </li><li>Implement and manage performance evaluation programs that support employee growth and organizational objectives.</li><li>Design and lead professional development initiatives to strengthen employee skills and leadership capabilities.</li><li> Administer compensation structures and employee benefits programs to remain competitive in the marketplace.</li><li>Champion DEI initiatives and strategies that create a diverse and equitable workplace. </li></ul><p><br></p>
We are looking for an experienced Controller to join our team in San Diego, California. In this role, you will oversee key financial operations, ensure accurate documentation processes, and contribute to the overall efficiency of our accounting systems. This position is ideal for someone with strong attention to detail and a solid background in cost accounting and document control.<br><br>Responsibilities:<br>• Manage and oversee document control processes, ensuring proper handling, scanning, and storage of critical files.<br>• Compile and organize financial documents to support accurate reporting and compliance.<br>• Perform comprehensive account analysis and balance reconciliations to maintain financial integrity.<br>• Lead the preparation of annual tax filings and ensure compliance with regulatory requirements.<br>• Oversee cost accounting functions, including manufacturing and standard cost accounting processes.<br>• Analyze financial data to identify trends and provide actionable insights to improve operations.<br>• Collaborate with key stakeholders to develop and maintain effective accounting policies and procedures.<br>• Monitor financial performance and ensure alignment with organizational goals.<br>• Supervise and mentor accounting team members to enhance productivity and support their growth.<br>• Ensure timely and accurate reporting of financial information to management and external auditors.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to supporting individuals and families through comprehensive social services, advocacy, and community empowerment. They work to ensure that every client receives culturally competent care and the resources needed to thrive.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Case Specialist will provide direct support to clients by connecting them with essential resources, services, and referrals. This role requires fluency in <strong>Farsi, Dari, or Pashto</strong> and strong cultural competency to serve immigrant and refugee communities. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced, client-centered environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, assessing immediate needs and determining eligibility for programs and services.</li><li>Conduct intake interviews, maintain accurate case records, and develop individualized service plans.</li><li>Provide referrals to housing, healthcare, employment, education, and other community resources.</li><li>Translate and interpret for clients as needed to ensure clear communication.</li><li>Advocate for clients by coordinating with partner agencies, government programs, and internal teams.</li><li>Track progress, follow up on client needs, and document outcomes in compliance with organizational and funder requirements.</li><li>Support program initiatives, outreach activities, and workshops that address community needs.</li></ul>
<p>Are you a friendly, organized professional with a talent for creating a welcoming environment? Our client is seeking a Receptionist to serve as the cornerstone of their front desk operations. In this essential role, you’ll greet visitors, manage office communications, and provide administrative support, ensuring the organization runs efficiently and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors with professionalism and warmth while maintaining the reception area’s appearance.</li><li>Manage inbound calls, route them to the appropriate contacts, and handle inquiries with a customer-focused approach.</li><li>Assist with filing, data entry, mail distributions, and various administrative tasks as needed.</li><li>Coordinate appointments, meetings, and conference room bookings to support organizational operations.</li><li>Serve as a liaison between departments, relaying messages and maintaining an effective flow of office communication.</li><li>Ensure visitor sign-ins align with company security protocols and provide accurate information to guests.</li><li>Monitor and order office supplies, ensuring the reception area is fully stocked and operational.</li><li>Support management with occasional company projects or event coordination as requested.</li></ul><p><br></p>
<p>Robert Half is the trusted leader in connecting accounting and finance professionals with career opportunities at top organizations. We are currently seeking a skilled Senior Accountant for one of our valued clients in San Diego, CA. If you take pride in your expertise in accounting, financial reporting, and analytical skills, you’ll find this role rewarding with plenty of opportunities for growth.</p><p><br></p><p>The Senior Accountant is responsible for managing complex financial reporting processes, preparing reconciliations, and ensuring all accounting activities align with compliance guidelines and company standards. The role provides leadership and mentorship to junior staff while supporting audits and month-end closing procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform and oversee month-end and year-end close processes, including journal entries, account reconciliations, and variance analysis.</li><li>Prepare financial statements in compliance with GAAP or IFRS, ensuring timely and accurate reporting.</li><li>Reconcile general ledger accounts and analyze discrepancies, submitting applicable adjustments where required.</li><li>Assist with budgeting and forecasting processes by working closely with other finance team members.</li><li>Support audits (external and internal) by compiling requested documents and proactively resolving issues.</li><li>Coordinate and lead the resolution of accounting issues or errors, ensuring compliance with company policies.</li><li>Research, analyze, and interpret complex financial records and statements to provide actionable recommendations.</li><li>Ensure compliance with federal, state, and local financial regulations, including tax requirements.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Bookkeeper for a client in the San Diego area. This contract-to-permanent position is a fantastic opportunity for a detail-oriented professional who thrives on maintaining accurate financial records and managing day-to-day accounting processes. If you pride yourself on your organizational skills and accounting expertise, join a team that values precision and dedication to its mission.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Record day-to-day financial transactions, ensuring accuracy and timeliness.</li><li>Reconcile bank and credit card accounts, ensuring alignment with the general ledger.</li><li>Create and manage financial reports, including profit and loss statements and balance sheets.</li><li>Process accounts payable and accounts receivable, including managing invoices and receipts.</li><li>Maintain payroll records and assist with payroll processing as needed.</li><li>Track and manage budgets, ensuring expenditures remain within allotted limits.</li><li>Collaborate with management to prepare for audits and provide necessary financial documentation.</li><li>Ensure compliance with company policies and applicable accounting regulations.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in San Diego, California. In this Contract-to-permanent role, you will be responsible for overseeing customer invoicing, payment collection, and maintaining accurate financial records, all while collaborating with internal teams to ensure seamless operations. If you excel in accounts receivable processes and thrive in a fast-paced, business-to-business environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and deliver accurate customer invoices for products and services in a timely manner.<br>• Actively manage collections by monitoring outstanding payments and following up with customers.<br>• Communicate effectively with customers to address inquiries and resolve billing-related concerns.<br>• Collaborate with internal departments to ensure customer issues are handled efficiently.<br>• Record and post customer payments to appropriate accounts with precision.<br>• Maintain detailed and organized records of transactions and account statuses.<br>• Provide assistance to the accounting team with ad hoc tasks and reconciliations.<br>• Ensure compliance with tax regulations using Avalara Tax Compliance Software.<br>• Utilize NetSuite and Salesforce platforms for billing and accounts management.
<p>Our client is seeking a compassionate and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our donors, volunteers, and beneficiaries, ensuring their questions and concerns are addressed promptly and professionally. The ideal candidate is passionate about delivering exceptional service and supporting the mission-driven work of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary contact for incoming calls, emails, and inquiries from donors, volunteers, beneficiaries, and stakeholders </li><li>Resolve issues related to donations, program eligibility, volunteer opportunities, and general questions in a timely manner.</li><li>Provide detailed and accurate information about organizational services, programs, and initiatives.</li><li>Assist with data entry and recordkeeping to maintain accurate donor and beneficiary profiles.</li><li>Collaborate with internal teams to resolve escalations and improve customer experience processes.</li><li>Foster strong relationships with donors and volunteers to encourage continued engagement and support.</li><li>Support fundraising campaigns and outreach initiatives by responding to inquiries and providing resources to interested parties.</li><li>Identify and communicate service trends and client concerns to leadership for continuous improvement.</li></ul>
<p><strong>About the Company:</strong></p><p> Our client, a respected commercial property management company, is seeking a detail-oriented and experienced Property Manager to oversee the operations and financial performance of a commercial property portfolio. This role requires a balance of tenant relations, vendor coordination, lease administration, and financial oversight, with the goal of ensuring properties are well-managed, compliant, and profitable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day property operations, ensuring buildings are maintained to company and industry standards.</li><li>Serve as the primary contact for tenants, addressing concerns, resolving issues, and building positive long-term relationships.</li><li>Oversee lease administration, including rent collection, lease compliance, renewals, and amendments.</li><li>Develop and manage property budgets, monitor expenses, and ensure accurate financial reporting.</li><li>Review, approve, and process invoices; manage accounts receivable/payable in collaboration with accounting teams.</li><li>Coordinate with vendors and contractors, negotiating service contracts, monitoring performance, and ensuring compliance with service agreements.</li><li>Track and maintain Certificates of Insurance (COIs) for tenants and vendors to mitigate risk.</li><li>Conduct regular property inspections to assess conditions, identify maintenance needs, and oversee repair projects.</li><li>Partner with leadership on tenant build-outs, capital improvements, and property upgrades.</li><li>Prepare reports and updates on property performance, occupancy, and operating costs for senior management and ownership.</li></ul><p><br></p>
<p>Are you a proactive leader with a passion for talent management, strategy, and employee engagement? Our client is seeking an experienced Human Resources (HR) Manager to drive HR initiatives and create a positive, inclusive workplace. This position offers an exciting opportunity to align people strategies with business goals and lead a high-performing HR team, ensuring the organization’s most valuable asset—its people—achieve success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>HR Strategy:</strong> Develop and execute comprehensive HR strategies and plans that align with organizational objectives.</li><li><strong>Talent Acquisition:</strong> Oversee recruitment efforts, ensuring the hiring of top talent to meet business needs. Collaborate with leadership on workforce planning and forecasting.</li><li><strong>Employee Engagement:</strong> Design and implement initiatives to improve employee experience, retention, and satisfaction.</li><li><strong>Policy Development:</strong> Create, update, and enforce HR policies that comply with employment laws and align with company culture and goals.</li><li><strong>Learning and Development:</strong> Lead employee training programs to enhance skills, foster career growth, and promote internal mobility.</li><li><strong>HR Operations:</strong> Manage day-to-day HR functions, including payroll, benefits administration, and HRIS systems, ensuring efficiency and accuracy.</li><li><strong>Conflict Resolution:</strong> Handle employee relations matters, mediate disputes, and facilitate performance improvement plans as needed.</li><li><strong>Compliance:</strong> Ensure compliance with local, state, and federal employment regulations and conduct regular audits.</li><li><strong>Diversity, Equity, and Inclusion (DEI):</strong> Champion DEI initiatives to foster an inclusive and equitable workplace.</li><li><strong>Performance Management:</strong> Oversee performance review processes, including goal setting and creating action plans for professional development.</li></ul><p><br></p>
<p>We are representing a rapidly growing client in North County who is looking for an experienced <strong>Senior Accountant</strong> to join their finance team. This role is designed for a seasoned accounting professional who can confidently handle complex reconciliations, month-end close, and financial reporting while also serving as a mentor to junior staff.</p><p>The Senior Accountant will report directly to the Controller or Accounting Manager and will play an important role in ensuring the accuracy, timeliness, and integrity of financial data. This is a great opportunity for someone who thrives in a collaborative environment and is looking to grow into a leadership role.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Lead the preparation of monthly, quarterly, and year-end close processes.</li><li>Perform advanced account reconciliations and variance analysis.</li><li>Prepare journal entries and financial statements in compliance with GAAP.</li><li>Support the budgeting and forecasting process with financial data and analysis.</li><li>Oversee fixed asset tracking and depreciation schedules.</li><li>Assist with external audits, ensuring proper documentation and schedules are available.</li><li>Provide guidance and mentorship to staff and junior accountants.</li><li>Identify opportunities for process improvements and efficiency in accounting workflows.</li></ul><p><br></p>
<p>Our client in Encinitas is seeking a <strong>Billing Clerk</strong> to join their accounting department. This role is ideal for someone who is detail-oriented, enjoys working with numbers, and can manage a high volume of billing tasks with accuracy.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Prepare, review, and issue invoices in a timely manner.</li><li>Verify billing data and ensure compliance with company procedures.</li><li>Assist with resolving billing discrepancies and customer inquiries.</li><li>Maintain accurate billing records and files.</li><li>Support the accounting team with reporting and special projects as needed.</li></ul>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>Our client, a <strong>well-known pest control company in San Marcos</strong>, is looking for a <strong>Collections Specialist</strong> to join their dynamic team. This role is critical to ensuring the company maintains healthy cash flow while delivering exceptional service to their customer base. The Collections Specialist will manage overdue accounts, resolve billing issues, and work directly with customers to establish payment solutions. If you’re a professional who balances persistence with empathy, this is the ideal opportunity to put your communication skills and financial acumen to work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Contact customers with past-due balances by phone, email, and mail.</li><li>Negotiate payment arrangements and establish repayment plans when necessary.</li><li>Research and resolve billing discrepancies in collaboration with the accounting team.</li><li>Accurately document all collection activities in customer accounts.</li><li>Provide regular reporting on collection status and outstanding balances.</li><li>Recommend accounts for escalation to legal or third-party collection agencies when required.</li><li>Ensure compliance with all federal, state, and company debt collection policies.</li><li>Work cross-functionally with customer service to maintain positive customer relationships.</li></ul>
<p>Are you an accomplished HR professional with leadership experience and a strategic mindset? Our client, a well-established company in the commercial real estate industry, is seeking a Human Resources Manager to oversee all aspects of HR operations. In this role, you’ll ensure compliance, drive employee engagement, and align HR strategies with organizational goals. Join a growing and dynamic team and make a lasting difference in a company that values its people.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic HR Leadership:</strong> Develop and implement HR strategies that align with the company’s business goals and industry challenges.</li><li><strong>Employee Relations:</strong> Build strong relationships across all levels of the company, advising employees and leadership on workplace issues and policy adherence.</li><li><strong>Talent Acquisition:</strong> Lead the recruitment process by identifying top talent, coordinating interviews, and onboarding new hires.</li><li><strong>Compliance Oversight:</strong> Maintain compliance with federal, state, and local employment laws, ensuring policies are current and enforced.</li><li><strong>Performance Management:</strong> Coordinate performance reviews, assist in goal setting, and develop improvement plans when necessary.</li><li><strong>Benefits Administration:</strong> Manage employee benefits programs and relationships with third-party providers while monitoring enrollment trends.</li><li><strong>Training and Development:</strong> Identify training needs, oversee development programs, and foster leadership growth within the organization.</li><li><strong>HR Reporting:</strong> Analyze workforce data, track HR metrics, and prepare reports for leadership decision-making.</li><li><strong>Culture Development:</strong> Champion diversity, equity, and inclusion initiatives and drive employee engagement efforts to enhance workplace culture.</li></ul><p><br></p>
<p>Robert Half is a global leader in talent solutions, providing top-notch staffing for accounting, finance, and administrative roles. We are seeking an Account Specialist for a client in San Diego, CA who values exceptional organizational skills, strong attention to detail, and superb customer service capabilities. This position is ideal for a professional who thrives in financial operations and account management.</p><p><br></p><p>The Account Specialist is responsible for managing financial transactions, maintaining customer accounts, and providing support to ensure smooth administrative and accounting processes. This role includes handling billing, payments, account reconciliations, and customer issue resolution with accuracy and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts receivable and accounts payable transactions.</li><li>Generate and distribute invoices to customers and follow up on payments.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Review and update contracts, purchase orders, and accounts to ensure accuracy.</li><li>Assist in budget preparation and forecasting reports by managing relevant account data.</li><li>Communicate with clients to address questions regarding billing, payments, or account status.</li><li>Keep accurate records of transactions and account data in accounting or ERP software.</li><li>Support month-end and year-end financial processes and reporting.</li></ul><p><br></p>
We are looking for a highly capable Administrative Assistant to provide comprehensive support to the President and Founder of a growing real estate organization. In this Contract to permanent position, you will play a pivotal role in ensuring seamless operations, effective communication, and project coordination across internal teams and external stakeholders. This role is ideal for candidates who excel in fast-paced environments, possess exceptional organizational skills, and can adapt to evolving business needs.<br><br>Responsibilities:<br>• Manage and coordinate multiple calendars to optimize schedules and prioritize tasks.<br>• Prepare and review reports, metrics, and updates to highlight key items requiring executive attention.<br>• Represent leadership in a detail-oriented and experienced manner during interactions with internal and external stakeholders.<br>• Track and monitor the progress of projects, providing concise summaries and updates to ensure momentum.<br>• Facilitate communication between different office locations to align efforts and goals.<br>• Organize and maintain files across various repositories for easy access and compliance.<br>• Train and oversee Virtual Assistants to ensure effective delegation of tasks and operations.<br>• Support HR processes by assisting with communication during organizational or personnel changes.<br>• Research and recommend tools and technologies to automate routine tasks and enhance efficiency.<br>• Leverage existing branding materials to improve internal communications and employee engagement.
