Key responsibilities:<br><br>Benefits Administration and Employee Support<br>- Serve as a primary point of contact for employee benefits inquiries through email and ServiceNow, researching and resolving enrollment and claims issues<br>- Administer life events in Workday, including leave of absence events, from initiation through completion and close-out<br>- Review and approve dependent eligibility in Workday and process Evidence of Insurability approvals and denials<br>- Prepare benefit verification letters, new hire enrollment reminders, and The Hartford conversion letters<br>- Process child support orders (medical support) in coordination with Payroll<br><br>Billing, Premium Reconciliation and COBRA<br>- Reconcile and process monthly carrier invoices<br>- Manage premium receipts and deposits, arrears clearance, and late-premium notices for employees on leave<br>- Administer COBRA end to end, including WageWorks reconciliation and auditing COBRA files against Workday to resolve discrepancies<br><br>Audits, Reporting and Payroll Integration<br>- Partner with Payroll each semi-monthly and biweekly pay cycle to ensure benefit retros and arrears are processed accurately<br>- Run and analyze recurring audit reports, including retro recalculation by pay date, benefit status events, terminated employees with benefits, and dependent validation<br>- Audit passive life events (coverage end dates, overage dependents, ACA eligibility)<br>- Track part-time faculty benefit eligibility<br>- Audit carrier integration files (including The Hartford) and resolve discrepancies<br>- Prepare the VOP report for the Jesuit community with Payroll<br><br>Open Enrollment<br>- Coordinate benefits fair logistics, including carrier invitations, catering, and event setup<br>- Provide administrative and employee support throughout the Open Enrollment period