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12 results for Patient Financial Services Representative in Downey, CA

Patient Account Rep

La Palma, CA
onsite
Temporary
22.19 - 27.91 USD / Hourly
A Medical Organization Company is seeking an experienced and motivated Patient Account Rep to join its Revenue Cycle team. The Patient Account Rep must have a strong background in medical billing and insurance collections who thrive in a fast-paced healthcare environment. The Patient Account Rep must be bilingual in English and Spanish. Responsibilities:<ul><li>Manage accounts receivable and pursue outstanding medical insurance claims from payers</li><li>Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances</li><li>Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements</li><li>Interpret EOBs (Explanation of Benefits) and remittance advice</li><li>Accurately document collection efforts and outcomes in the billing system</li><li>Negotiate payment arrangements and address denials or appeals</li><li>Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices</li></ul>TO APPLY, ONLY send your resume directly to Mike Romero at Mike [dot] Romero [at] RobertHalf [dot] [com]
2026-04-07T00:00:00Z

Patient Account Rep

Van Nuys, CA
onsite
Contract / Temporary to Hire
22.8 - 30.01 USD / Hourly
A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry. Responsibilities:• Handle hospital billing and collections processes, including inpatient and outpatient claims.• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.• Ensure timely and accurate processing of payments within hospital revenue cycles.• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.• Provide training and support to entry-level collectors as needed.• Conduct thorough account reviews to identify outstanding balances and address payment issues.• Maintain compliance with healthcare regulations and billing guidelines.• Communicate with patients and providers to clarify billing concerns and payment plans.• Prepare detailed reports on collection activities and outcomes for management review.
2026-04-15T00:00:00Z

Senior Patient Services Specialist

San Pedro, CA
onsite
Temporary
21 - 24 USD / Hourly
We are looking for a dedicated and compassionate Senior Patient Registration Services Specialist to join our team in the South Bay. In this role, you will play a vital part in ensuring a seamless patient registration process, delivering top-notch customer service, and supporting process improvements within the department. Key Responsibilities:• Oversee the patient registration process by collecting and verifying accurate demographic and insurance information.• Obtain prior authorizations and ensure timely insurance notifications to support seamless service delivery.• Complete financial clearance procedures and manage patient liability collections before, during, or after the time of service.• Act as a role model and resource for peers, providing guidance and expertise in patient access and registration functions.• Identify trends and recommend process improvements to enhance operational efficiency and patient satisfaction.• Greet and assist patients, visitors, and caregivers with a focus on delivering compassionate, customer-centered care.• Ensure compliance with regulations and documentation requirements, maintaining accuracy and timeliness in all records.• Collaborate with supervisors and team members to uphold organizational values and promote a positive patient experience.• Serve as a functional expert, addressing complex patient access issues and supporting department training initiatives.• Maintain a strong understanding of the organization’s mission and values, reflecting them in all interactions. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-14T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service. Responsibilities: • Manage customer orders, returns, exchanges, and cancellations with precision and efficiency. • Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment. • Provide customers with accurate product information, pricing details, and updates on order status. • Address and resolve customer concerns, escalating complex issues when necessary. • Maintain up-to-date and accurate customer records and order details in company systems. • Assist with compliance for retailer orders and support wholesale account management. • Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally. • Contribute to improving processes and workflows to enhance overall customer satisfaction.
2026-04-16T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-15T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-15T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Glendora, CA
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
We are looking for an experienced and dedicated Customer Service Representative to join our team in Glendora, California. In this Contract to permanent position, you will act as the vital connection between our medical community customers and internal departments, ensuring seamless communication and providing exceptional service. This position offers the opportunity to work in a collaborative environment, learn about a diverse product line, and contribute to company-wide initiatives. Responsibilities: • Handle high volumes of incoming calls related to orders, inquiries, and payments with professionalism and efficiency. • Monitor inventory levels, shipping timelines, and customer priorities to ensure a strategic approach to service delivery. • Maintain and update customer information in the company’s Customer Relationship Management and Oracle JD Edwards software systems. • Collaborate with various departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, and Shipping to provide comprehensive support. • Serve as a backup for processing international orders as needed. • Assist in completing company-wide projects and initiatives to support organizational goals.
2026-04-14T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving. Responsibilities: • Respond to inbound customer inquiries via phone and email with professionalism and efficiency. • Process customer orders accurately, ensuring all details are entered into the system correctly. • Address and resolve customer concerns, providing solutions or escalating issues when necessary. • Maintain a thorough understanding of company products and services to assist customers effectively. • Collaborate with internal teams to ensure timely order fulfillment and problem resolution. • Handle both inbound and outbound calls to support customer needs and follow-up on inquiries. • Document customer interactions and maintain records for reference and quality assurance. • Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
2026-04-15T00:00:00Z

Bilingual Spanish Customer Service Representative

Los Angeles, CA
onsite
Temporary
19 - 21 USD / Hourly
Summary:The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish). DUTIES <ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
2026-04-09T00:00:00Z