We are looking for a Telecom Unified Communications Engineer to support and enhance enterprise communication systems in Chicago, Illinois. This role focuses on maintaining reliable voice and collaboration services, improving platform performance, and partnering with internal teams and external providers to resolve complex telecom issues. The ideal candidate will bring hands-on experience with unified communications technologies and a proactive approach to modernization, service stability, and end-user support.<br><br>Responsibilities:<br>• Partner with carriers and service vendors to investigate outages, troubleshoot service disruptions, and drive issues through to resolution.<br>• Execute software updates, firmware changes, and platform enhancements while following established change control standards.<br>• Lead the planning and delivery of communication system upgrades, replacement efforts, and migration projects that strengthen long-term platform reliability.<br>• Monitor system health, conduct validation testing, and tune performance to maintain a high-quality user experience across voice and collaboration services.<br>• Manage and resolve user-submitted support tickets related to telecom tools, voice services, and unified communications platforms.<br>• Develop and maintain backup and recovery procedures to protect critical communication components and support business continuity.<br>• Evaluate new telecom products and services through technical review, testing, implementation support, and detailed documentation.<br>• Install, configure, maintain, and monitor telecom hardware and software, including solutions that connect voice and data services with business applications.<br>• Administer collaboration and communication platforms such as Webex, Calabrio, Cisco Unity, Cisco Emergency Responder, RedSky, and 2Ring.<br>• Participate in an after-hours on-call rotation to provide escalated support for critical incidents and assist with additional infrastructure-related tasks as needed.
<p>We are looking for a dedicated Gate Agent to join our team on a contract basis in Bedford Park, Illinois. This role involves ensuring the safety and security of company premises, employees, contractors, and visitors, while adhering to established protocols and standards. If you have a strong background in security operations and a commitment to maintaining a secure environment, we encourage you to apply. Shift is M-F, 1:00pm-9:00pm.</p><p><br></p><p>Responsibilities:</p><p>• Monitor entrances, exits, and perimeter areas to prevent unauthorized access or suspicious activities.</p><p>• Verify credentials for employees, contractors, and visitors, issuing badges as necessary.</p><p>• Operate and oversee surveillance systems and alarm panels to maintain situational awareness.</p><p>• Respond promptly to security alarms, incidents, and disturbances, providing thorough documentation.</p><p>• Assist with emergency situations such as evacuations, fire alarms, spills, or medical emergencies.</p><p>• Conduct regular patrols of buildings, grounds, and parking areas to ensure safety and compliance.</p><p>• Enforce company policies regarding access restrictions, smoking zones, and other safety measures.</p><p>• Maintain accurate logs of incidents, visitor activity, and shift reports.</p><p>• Participate in security investigations and provide detailed witness statements.</p><p>• Support training initiatives and contribute to continuous improvement efforts within the security team.</p>
We are looking for a Medical Billing Specialist to join a healthcare team in Merrillville, Indiana. This contract-to-permanent opportunity is ideal for someone who can manage billing activities accurately, follow claims through the reimbursement cycle, and support steady cash flow in a fast-paced environment. The role requires strong attention to detail, working knowledge of medical billing and coding practices, and the ability to resolve account issues efficiently.<br><br>Responsibilities:<br>• Prepare and submit medical claims accurately and on schedule to support timely reimbursement.<br>• Review billing documentation and coding details to identify errors, missing information, or claim discrepancies before submission.<br>• Monitor unpaid or denied claims, investigate the cause, and take corrective action to improve collection outcomes.<br>• Communicate with payers, patients, and internal staff to resolve billing questions and outstanding account balances.<br>• Maintain detailed records of claim activity, payment updates, and follow-up efforts within the billing system.<br>• Apply medical billing and coding knowledge to ensure charges align with supporting documentation and payer requirements.<br>• Assist with accounts receivable follow-up to reduce aging balances and keep reimbursement activity moving forward.<br>• Support billing operations using Athena software and contribute to process updates within the department as needed.