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5 results for Customer Service Representative in Downers Grove, IL

Customer Service Representative

Des Plaines, IL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused team member to support a busy banking contact center in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can provide a positive experience for customers calling about online banking concerns. The role is fully on-site and centers on documenting customer-reported issues accurately and routing details to the appropriate internal team for follow-up. Responsibilities: • Respond to a high volume of inbound customer calls related to online banking access and account service concerns. • Gather clear and complete details about each customer issue, recording notes with accuracy for internal review. • Forward documented cases to the appropriate support personnel for resolution when troubleshooting is not handled within this role. • Deliver courteous, attentive service on every interaction while helping customers feel heard and supported. • Enter and maintain customer information and service details within internal systems to ensure proper tracking. • Manage call flow efficiently throughout the workday while meeting service expectations in an on-site call center setting. • Support banking service operations by escalating concerns promptly and following established handling procedures.
2026-08-06T00:00:00Z

Customer Service Representative

Barrington, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
Robert half is looking for a Customer Service Representative to join a dynamic team in Deer Park, Illinois on a Contract basis. This role is well suited for someone who stays composed in a high-volume environment, communicates clearly with a range of stakeholders, and enjoys resolving questions with accuracy and care. The position focuses on supporting customers, clients, and branch teams through phone and system-based interactions while maintaining strong attention to detail across multiple platforms. Customer Service Representative Responsibilities:• Respond to a large volume of inbound inquiries and provide timely, detail-focused support to candidates, clients, and branch staff.• Research payroll and service concerns, gather relevant information, and guide each issue through to an accurate resolution.• Record, update, and maintain transaction details in multiple systems, escalating items when additional payroll review is needed.• Clarify service processes, expected timelines, and available solutions so users understand next steps and available resources.• Promote and explain self-service options and communication tools to help users complete common tasks more efficiently.• Handle unscripted conversations with sound judgment, adapting communication style to address unique situations and concerns effectively.• Partner with cross-functional teams to coordinate follow-up, resolve open items, and ensure a consistent service experience across channels.• Support both phone-based and inbox-driven workflows, balancing customer interactions with accurate documentation and order-related entry tasks. If you are interested in this Customer Service Representative role, please submit your resume today!
2026-08-26T00:00:00Z

Customer Experience Professional

Barrington, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a detail-oriented Customer Experience specialist for a FULLY REMOTE contract position. This opportunity is ideal for someone who thrives in a fast-paced service environment, enjoys solving problems in real time, and can confidently support candidates, clients, and branch teams. The role centers on handling a high volume of daily interactions, navigating multiple systems efficiently, and delivering clear, accurate guidance. Must be okay with the following working hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Manage a large volume of daily inbound and outbound customer contacts, providing timely support and maintaining service quality in a metrics-driven setting.• Investigate and resolve payroll and service-related questions by gathering details, identifying next steps, and ensuring accurate follow-through.• Assist candidates, clients, and branch personnel with questions about processes, timelines, and available service options.• Enter, update, and document transactions carefully across multiple platforms, escalating items to payroll operations when additional action is required.• Explain self-service tools and communication channels so users can complete routine tasks more efficiently and with greater confidence.• Use sound judgment during unscripted conversations to address concerns effectively and adapt responses to each situation.• Work closely with internal teams to support smooth issue resolution and maintain consistent communication across service channels.
2026-08-25T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-08-03T00:00:00Z

Sales Support

Harvey, IL
onsite
Temporary to Hire
21.85 - 23 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in Illinois. This contract opportunity is ideal for someone who enjoys assisting customers, processing sales-related information accurately, and keeping communication organized across multiple channels. The role supports post-sale activities, order handling, and day-to-day coordination to help ensure a smooth customer experience. Responsibilities:• Enter and maintain customer orders, purchase details, and related sales information with a high level of accuracy.• Respond to incoming customer inquiries and provide timely support through email and other communication channels.• Assist with post-sale follow-up activities to help ensure orders are tracked, updated, and completed properly.• Review purchase orders and confirm that order information is complete, accurate, and aligned with customer requests.• Support inbound sales efforts by helping route requests, preparing documentation, and coordinating next steps.• Maintain organized records in spreadsheets and email systems to support reporting and daily sales operations.• Work with internal teams to resolve order issues, clarify customer needs, and improve overall service responsiveness. The salary range for this position is $22 to $23/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-08-20T00:00:00Z