<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>We are looking for a dedicated Customer Service/Receptionist to join our team in Flint NT, Michigan. As the first point of contact for visitors, you will play a pivotal role in ensuring a welcoming and organized environment. This is a long-term contract opportunity offering consistent weekday hours and the chance to contribute to the success of our healthcare facility.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and direct visitors as they arrive, ensuring a friendly and efficient experience.</p><p>• Answer and manage incoming calls using a multi-line phone system, providing accurate information or directing inquiries appropriately.</p><p>• Schedule appointments and place reminder calls.</p><p>• Document all calls and make updates to Electronic Medical Records (EMR) as needed.</p><p>• Maintain and update informational materials displayed throughout the agency.</p><p>• Assist with general administrative tasks to support the customer service department.</p><p>• Ensure reliability and commitment to scheduled work hours and program needs.</p><p>• Uphold a focused demeanor while addressing customer inquiries and concerns.</p><p>• Collaborate with team members to ensure smooth day-to-day operations.</p><p>• Monitor lobby areas to maintain a clean and organized environment.</p><p>• Provide assistance to staff as needed with clerical and project tasks.</p><p>• Adhere to organizational policies and procedures while representing the agency.</p>
Seeking a Business Analyst. This onsite position will be responsible for financial reporting and analysis including sales reporting, budgets, forecasts, and variance analysis. The ideal candidate will have experience with detailed modeling and ability to prepare complex analysis working with large data sets. The financial analyst will primarily support the accounting and finance department but may also work on projects across the organization.<br><br><br>Duties/Responsibilities:<br><br>Drive financial results through data analysis<br>Develop and maintain detailed financial models and reports<br>Develops automated reporting and forecasting tools for more efficient use of data<br>Weekly, monthly, and annual reporting requirements <br>Performs ad-hoc reporting and other related duties as assigned<br>Performs other duties and responsibilities as assigned by manager<br>Qualifications<br>Required Skills/Abilities: <br><br>Advanced skills in Microsoft Office Suite including, but not limited to, Excel and Access<br>Strong analytical, critical thinking and problem-solving skills<br>Ability to keep yourself organized, prioritize duties and meet deadlines<br>Ability to consider multiple data sources and draw relevant conclusions<br>Ability to notice inconsistencies and errors in data and work product<br>Data mining and scrubbing<br>Roll-up sleeves, can do mentality<br> Adjusts quickly to changing priorities and conditions<br>Function independently and require limited day-to-day supervision<br>Excellent interpersonal and communication skills with the ability to interact with all levels of the<br><br>Education and Experience:<br><br>Bachelor's degree in Accounting, Finance, IT or other related data centric/analytical degree<br>3-5 years' experience as financial analyst or business analyst preferred but not required<br>Experience in an environment with 100,000+ transactions per month<br>Experience in SQL<br>Physical Requirements: <br><br>Prolonged periods of sitting at a desk and working on a computer.<br>Must be able to lift 15 pounds at times.<br>Add or subtract as needed
<p>We are looking for an experienced Controller and IT Manager to oversee the financial and information technology operations of our organization in Perrysburg, Ohio. This position plays a critical role in ensuring the company’s financial stability and operational efficiency by providing accurate insights and managing key processes. The ideal candidate will possess strong ethical standards, sound judgment, and the ability to take ownership of responsibilities.</p><p>Responsibilities:</p><p>• Manage cash flow and oversee treasury functions to ensure financial health and stability.</p><p>• Supervise accounting activities, compliance measures, and human resources functions.</p><p>• Prepare detailed financial reports and analyses to support informed business decisions.</p><p>• Develop and maintain budgets and forecasts to guide organizational planning.</p><p>• Coordinate tax planning and filing processes with external firms.</p><p>• Oversee the information technology program, collaborating with IT experts to ensure system functionality.</p><p>• Select and manage service providers for accounting, employee benefits, and corporate insurance.</p><p>• Implement and monitor financial software systems, ensuring efficiency and accuracy.</p><p>• Lead initiatives to optimize financial and IT processes across the organization.</p>
<p>We are looking for a detail-oriented Service Contract Administrator to join our team on a contract basis in Holland, Ohio. In this role, you will manage service contract data, ensuring its accuracy and alignment with executed agreements and operational standards. You will also oversee billing processes, handle adjustments, and provide support for various administrative tasks related to contracts.</p><p><br></p><p>Responsibilities:</p><p>• Validate service contract data against executed agreements and operational standards.</p><p>• Ensure the accuracy and maintenance of customer, equipment, building, and work center data.</p><p>• Execute billing processes, including price adjustments and re-billing as necessary.</p><p>• Serve as a backup for other Service Contract Administrators when needed.</p><p>• Manage contract changes, including discounts, price escalations, cancellations, and reassignments.</p><p>• Collaborate with field sales representatives to ensure proper billing and price escalations.</p><p>• Test system updates and changes to ensure objectives are met.</p><p>• Process credits and assist collections teams with invoice cancellations and re-billing.</p><p>• Train Field Administrative Assistants on master data entry and related business processes.</p><p>• Support service-related master data updates resulting from equipment conversions or modernizations.</p>
We are looking for a Customer Service Specialist to join our team in Holland, Ohio. In this contract to permanent position, you will play a vital role in delivering exceptional support to our clients through effective communication and problem-solving skills. This role requires a proactive approach to managing customer inquiries and ensuring satisfaction in every interaction. This client is looking for individuals with experience utilizing NetSuite software. <br> Responsibilities: • Respond promptly to inbound customer inquiries and provide accurate information to address their needs. • Process and manage order entries efficiently while adhering to company guidelines. • Handle both inbound and outbound calls professionally to resolve customer concerns. • Utilize NetSuite CRM to maintain and update customer records and ensure data accuracy. • Collaborate with team members to improve customer service processes and enhance overall customer experience. • Troubleshoot and resolve issues related to products or services in a timely manner. • Maintain a high level of professionalism and empathy during all customer interactions. • Identify opportunities to upsell or cross-sell products based on customer needs. • Follow company policies and procedures to ensure compliance in all activities.
<p><strong>Technical Accounting Senior – Global Acquisition Accounting</strong></p><p> Our client, a publicly traded service company, is seeking an experienced and driven <strong>Technical Accounting Senior</strong> to focus on global acquisition accounting and support. This role plays a critical part in the organization’s growth strategy, providing technical accounting expertise during mergers and acquisitions, leading due diligence efforts, and ensuring seamless integration into corporate policies and reporting. Reporting to the Senior Manager of Technical Accounting and Reporting, this position offers significant exposure to senior leadership and cross-functional global teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead accounting for acquisitions, including purchase price allocations, fair value assessments, and preparation of opening balance sheets.</li><li>Draft technical accounting whitepapers and perform journal entries and reconciliations related to new acquisitions.</li><li>Partner with external valuation specialists to complete tangible and intangible asset valuations in line with U.S. GAAP.</li><li>Ensure acquired entities are integrated into corporate reporting and internal controls, aligning with SOX and company policies.</li><li>Collaborate with financial reporting teams on acquisition-related disclosures and external audit requests.</li><li>Oversee post-acquisition adjustments and assist in goodwill impairment testing.</li><li>Partner with global legal, finance, tax, and treasury teams to ensure accurate and timely transaction support.</li><li>Contribute to special projects involving mergers, divestitures, and other technical accounting initiatives.</li></ul><p>If you have questions or would like more information, please call Jeff Sokolowski at (248)365-6131, For immediate and confidential consideration please apply today. </p>
<p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
We are looking for a Systems Engineer to join our team in Southfield, Michigan. In this role, you will design, implement, and maintain various IT systems, ensuring their reliability, scalability, and security. This position will require a proactive approach to problem-solving and collaboration to support organizational goals.<br><br>Responsibilities:<br>• Design, install, and configure hardware, software, and networking systems to align with organizational requirements.<br>• Monitor and maintain IT systems to ensure optimal performance, availability, and compliance with security policies.<br>• Diagnose and resolve technical issues, providing timely support to users and team members.<br>• Develop and implement automation solutions to streamline operations and enhance system integration.<br>• Participate in the planning, deployment, and maintenance of cloud-based infrastructure to support scalability.<br>• Create and maintain detailed documentation of system architecture, configurations, and operational procedures.<br>• Collaborate with cybersecurity teams to ensure systems are secure and meet regulatory compliance standards.<br>• Manage and optimize Active Directory and other directory services for seamless user and resource management.<br>• Work with backup and recovery technologies to safeguard critical data and ensure business continuity.<br>• Support and manage Microsoft Azure services, including Azure Active Directory, Azure Sentinel, and Azure SQL Database.
<p>Robert Half Finance & Accounting has partnered with a growing, Toledo-based company as they look for a finance & accounting leader to join their team. As the successful candidate, you will play a key role in the financial planning capital management and reporting functions of the organization as you. This role blends strategic insight with tactical execution. You will oversee budgeting, forecasting, performance metrics and cash management in support of the organization's continued growth. What you get to do each day:</p><p><br></p><ul><li><strong>Provide Strategic Financial Leadership</strong> through modeling and long-term forecasting </li><li><strong>Capital Planning & Cash Management</strong> while building cash flow models & managing banking relationships</li><li><strong>Accounting & Compliance</strong>, ensuring financial reporting is in line with GAAP standards </li><li><strong>Systems & Infrastructure, </strong>playing a key role in the evaluation, selection and implementation of new systems. </li></ul><p>Interested in this unique opportunity with a growing company? Apply now and let's chat! </p>
<p>Are you an experienced <strong>Sr. Tax Analyst</strong> looking to join a dynamic and growing organization? Our client is seeking a highly skilled <strong>Sr. Tax Analyst</strong> to lead and support key federal tax compliance and provision activities for a large, complex business structure. This is a high-visibility role with exposure to senior leadership and the opportunity to work on strategic tax initiatives in a collaborative environment.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Lead the preparation of federal income tax returns including preparation of tax adjustments and tax forms.</p><p>• Prepare the book consolidation, tax consolidation and e-file of federal return in OneSource.</p><p>• Ensure income tax compliance workpapers are audit-ready with sufficient documentation of tax laws & positions. </p><p>• Analyze and prepare fixed asset analysis for tax depreciation and gain/loss and update roll forwards.</p><p>• Facilitate research credit project with outside consultants and other credits as needed.</p><p>• Preparation of federal quarterly estimated payments and extensions.</p><p>• Prepare income tax provisions (year-end, quarterly and long-term forecasts) and 10Q & 10K schedules. </p><p>• Preparation of income tax account reconciliations, deferred validation and return to provision analysis.</p><p>• Research and update technical tax memo’s on the tax impact of business transactions.</p><p>• Adherence to the internal and external income tax compliance and federal calendar deadlines.</p><p>• Supporting in other tax functions such as Audits, Transfer pricing, State & International tax filings as required.</p><p>• Preparation of non-income tax filings such as 1042, FBAR, Federal fuel tax return and all other filings as needed.</p><p>Qualifications</p><p>• Bachelor’s Degree in Accounting or Finance, Master’s Degree strongly preferred</p><p>• 5+ years of experience in public accounting, or equivalent experience in corporate tax or law</p><p>• CPA preferred</p><p>• Experience with using OneSource Tax Return and Provision or other software is a must.</p><p>• Proficient in Excel and Microsoft Word</p><p>• Excellent organizational and communication skills</p><p>• Ability to work independently</p><p>• Experience with on-line tax research tools</p><p>• Knowledge of PeopleSoft and Hyperion helpful</p>
<p>Are you a visionary IT leader ready to drive digital transformation and innovation? We’re seeking a Director of Information Technology to lead strategic planning, infrastructure management, and team development across a growing, multi-location organization.</p><p>Responsibilities:</p><ul><li>Shape and execute the company’s IT strategy in alignment with business goals.</li><li>Oversee the design, implementation, and maintenance of enterprise systems, cybersecurity, and infrastructure.</li><li>Lead and grow a high-performing IT team, including internal staff and external consultants.</li><li>Develop and enforce IT policies, procedures, and standards to ensure operational excellence and data integrity.</li><li>Manage cybersecurity frameworks, risk mitigation, and disaster recovery plans.</li><li>Collaborate with department heads to identify and implement technology solutions.</li><li>Oversee vendor relationships, software licensing, and third-party services.</li><li>Track and report on IT performance metrics, including system uptime and project delivery.</li><li>Ensure compliance with data privacy regulations and industry standards.</li><li>Manage the IT budget and forecast future technology investments.</li></ul><p>What You Bring:</p><ul><li>10+ years of progressive IT experience, including 5+ years in a leadership role.</li><li>Expertise in IT infrastructure, cybersecurity, ERP systems, cloud platforms, and project management.</li><li>Strong business acumen and the ability to align technology with organizational objectives.</li><li>Excellent leadership, communication, and interpersonal skills.</li></ul><p>Preferred Qualifications:</p><ul><li>Bachelor’s degree in IT, Computer Science, or a related field (Master’s preferred).</li><li>Network administration experience required.</li><li>Industry certifications such as PMP, CISSP, ITIL, or similar are a plus</li></ul><p>Work Environment & Travel:</p><ul><li>This role operates hybrid, mainly in office</li><li>Occasional lifting (up to 40 lbs.) and travel (up to 25%) to locations across the U.S., Mexico, and Canada is required.</li></ul><p><br></p>
We are looking for a skilled Paid Media Manager to oversee and enhance programmatic advertising campaigns across various platforms. The ideal candidate will have a strong analytical mindset and a passion for driving measurable results through strategic media planning. This permanent role is based in Troy, Michigan, and offers an exciting opportunity to collaborate with creative and analytical teams to deliver impactful campaigns. <br> Responsibilities: • Develop, implement, and refine programmatic advertising campaigns across platforms such as display, video, audio, and native ads. • Monitor campaign performance metrics daily to ensure goals for key performance indicators (KPIs) are consistently met. • Conduct in-depth data analysis to identify trends and provide actionable recommendations for improving campaign effectiveness. • Collaborate with media planners, data analysts, and creative teams to align campaign strategies and achieve cohesive results. • Design and manage audience segmentation and targeting strategies using first- and third-party data sources. • Stay updated on industry trends, platform enhancements, and programmatic media best practices to maintain a competitive edge. • Prepare detailed performance reports and campaign summaries for internal teams and clients. • Test and evaluate new platforms, tools, and ad formats to innovate and enhance campaign outcomes. • Ensure brand safety and compliance by utilizing ad verification tools and implementing appropriate measures. • Support the implementation of pixel tracking and tag management systems as needed.
