<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
<p>We are looking for a dedicated HR Generalist to join our team in Perrysburg, Ohio. This Contract to permanent position offers an exciting opportunity to oversee payroll processes, compliance requirements, and employee benefits within a dynamic and fast-paced environment. The ideal candidate will bring expertise in HR operations and a keen ability to support both hourly and salaried workforces effectively.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefit programs, ensuring smooth transitions during enrollments, changes, terminations, and annual open enrollment periods.</p><p>• Conduct onboarding and orientation sessions for new team members, ensuring timely completion of necessary documentation and system integration.</p><p>• Maintain personnel files to ensure compliance, including employment records, certifications, and regulatory documents.</p><p>• Serve as the primary expert for payroll systems, managing employee data, benefits, reporting, audits, and self-service support.</p><p>• Oversee compliance processes, including driver qualification files, drug and alcohol testing programs, certifications, and ongoing recordkeeping.</p><p>• Ensure adherence to contract compliance standards for labor documentation and reporting within construction and manufacturing projects.</p><p>• Support payroll operations by verifying employee data, resolving discrepancies, and collaborating with payroll providers.</p><p>• Monitor changes in employment laws and regulations to ensure compliance within manufacturing and construction environments.</p>
We are looking for an experienced HR Recruiter to join our team in Detroit, Michigan on a contract basis. This role involves managing the end-to-end recruitment process, ensuring compliance with regulations, and contributing to diversity and inclusion initiatives. If you are detail-oriented and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your skills in talent acquisition.<br><br>Responsibilities:<br>• Oversee the entire recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates.<br>• Analyze recruitment metrics, such as time-to-fill and diversity data, to evaluate and improve recruitment strategies.<br>• Ensure all recruitment practices comply with federal and state employment laws.<br>• Utilize applicant tracking systems and other HR software to streamline recruitment processes.<br>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment plans.<br>• Build and maintain relationships with candidates, ensuring a positive experience throughout the recruitment process.<br>• Provide guidance on salary negotiations and extend formal job offers.<br>• Support organizational diversity, equity, and inclusion goals by fostering diverse talent pools.<br>• Stay updated on industry trends and best practices to enhance recruitment strategies.<br>• Perform additional HR-related tasks as needed to support the team.
We are looking for a skilled HR Coordinator to join our team on a contract basis in Farmington Hills, Michigan. This role is ideal for someone with strong attention to detail, organizational, and communication skills, who thrives in a fast-paced environment. As an HR Coordinator, you will play a key role in supporting HR operations and ensuring compliance with company policies.<br><br>Responsibilities:<br>• Manage employee records and ensure data accuracy within HR systems, including ADP Workforce Now and Ceridian Dayforce.<br>• Coordinate recruitment processes, including job postings, candidate communication, and scheduling interviews.<br>• Conduct background checks and assist with onboarding activities to ensure a smooth transition for new hires.<br>• Support benefit administration by handling inquiries and processing enrollments or changes.<br>• Audit HR policies and procedures to ensure compliance with legal standards and company guidelines.<br>• Assist in the preparation of HR reports and metrics, providing insights to support decision-making.<br>• Collaborate with team members to improve workflows and enhance employee experiences.<br>• Address employee concerns and questions related to HR policies, benefits, and procedures.<br>• Maintain confidentiality and security of sensitive employee information.<br>• Participate in special HR projects, ensuring timely and accurate completion.
We are looking for a skilled and motivated Recruiting Coordinator to join our team in Ann Arbor, Michigan. In this contract role, you will play a crucial part in supporting hiring efforts across various departments, including accounting, marketing, operations, administration, and technology. This position is ideal for a proactive, detail-oriented individual eager to grow and excel in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the full-cycle recruitment process, from job posting to candidate onboarding.<br>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.<br>• Conduct interviews and evaluate candidates to ensure alignment with job requirements and organizational culture.<br>• Utilize applicant tracking systems to maintain accurate and organized candidate records.<br>• Coordinate onboarding processes to ensure seamless integration of new hires.<br>• Develop and maintain a strong pipeline of candidates with relevant experience for future hiring needs.<br>• Provide exceptional communication and follow-up with candidates and hiring managers throughout the recruitment process.<br>• Ensure compliance with company policies and employment regulations during all recruitment activities.<br>• Work closely with HR and other departments to support recruitment goals and initiatives.
We are looking for a detail-oriented Purchasing Agent to join our team on a contract basis in Farmington Hills, Michigan. In this role, you will play a key part in managing procurement activities, maintaining accurate documentation, and ensuring smooth communication between vendors and internal departments. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to efficient purchasing operations.<br><br>Responsibilities:<br>• Process and issue purchase orders based on approved requisitions to ensure timely procurement.<br>• Monitor deliveries, address discrepancies, and follow up with vendors to resolve issues as needed.<br>• Maintain accurate records of purchasing activities and inventory data.<br>• Collaborate with internal teams to understand procurement needs and provide updates on order statuses.<br>• Review invoices and verify received goods against purchase orders to ensure accuracy.<br>• Conduct vendor research and assist in evaluating suppliers to support procurement decisions.<br>• Prepare regular purchasing reports and maintain organized documentation.<br>• Ensure compliance with established purchasing policies and procedures.<br>• Support inventory control by coordinating with relevant departments.
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
<p>Are you a dynamic HR professional with a passion for employee engagement, benefits administration, and operational excellence? We are seeking an experienced Human Resources Generalist to join our team and support our growing organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct new hire orientation and serve as a resource for employee benefits inquiries</li><li>Administer employee benefits, including audits of all benefits bills, self-billing, and payment processing</li><li>Manage Paychex system reporting, ensuring accuracy and compliance</li><li>Oversee recruiting for hourly positions: source candidates, post jobs, and screen applicants</li><li>Coordinate pre- and post-hire processes: assessments, background and drug tests, onboarding coordination, and offer letters</li><li>Make end-of-first-day calls and foster ongoing relationships with new hires</li><li>Provide payroll backup and support as needed</li><li>Support 401k audits and manage transition tasks</li><li>Serve as point of contact for employee relations issues and escalate as appropriate</li><li>Assist HR Director with administrative functions and HR projects as assigned</li></ul><p><br></p>
Seeking a Purchasing Coordinator / Administrative Coordinator in the Ann Arbor MI area. Must have excellent communication skills, be tech savvy and experience in order processing. Only candidates who qualify will be considered. Role is onsite Monday thru Thursday and ONLY Friday remote. Must be able to work a Sunday through Thursday or Monday through Friday shift. Start times will be between 5am and 6am. Pay up to $21/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be ordered<br>• Communicating with the customer to ensure that their expectations are met.<br>• Effectively communicating to coordinate order placement:<br>• Problem solving along with follow up and follow through<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast-paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills
