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10 results for Call Center Specialist in Detroit, MI

Patient Access Specialist
  • Rochester, MI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a meticulous and empathetic <strong>Patient Access Specialist</strong> to join our team in Rochester, Michigan. In the <strong>Patient Access Specialist</strong> role, you will serve as the first point of contact for patients, ensuring their registration and access processes are handled efficiently and compassionately. The <strong>Patient Access Specialist</strong> is a contract position, providing an excellent opportunity to contribute towards patient care while developing your attention to detail.</p><p><br></p><p>Responsibilities:</p><p>·      Serve as the first point of contact for patients via phone or in person.</p><p>·      Manage a high volume of incoming calls efficiently and professionally.</p><p>·      Schedule patient visits and procedures for multiple hospitals and outpatient centers, adhering to departmental protocols.</p><p>·      Respond to patient inquiries and direct them to the appropriate department or location.</p><p>·      Maintain ongoing communication with clinical staff regarding real-time patient status.</p><p>·      Collaborate with medical staff to optimize scheduling efficiency and effectiveness.</p><p>·      Navigate multiple technology systems to complete scheduling and registration tasks.</p><p>·      Collect and accurately enter demographic, clinical, billing, and insurance information.</p><p>·      Provide patient education on preparation and instructions for scheduled procedures.</p><p>·      Inform patients of potential co-pays and deductibles due at the time of service.</p>
  • 2025-11-21T18:54:04Z
Patient Access Specialist
  • Grosse Pointe Woods, MI
  • onsite
  • Temporary
  • 18.00 - 19.85 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team on a contract basis in Grosse Pointe Woods, MI. This role involves ensuring smooth patient registration processes while delivering exceptional customer service. The ideal candidate will excel in communication, organization, and clerical duties to support patient care operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by collecting and verifying necessary information while ensuring accuracy.</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues promptly.</p><p>• Handle inbound and outbound calls related to scheduling, billing, and insurance matters.</p><p>• Assist patients in understanding medical coverage, deductibles, and copays.</p><p>• Perform receptionist duties, including greeting patients and managing front-desk operations.</p><p>• Maintain accurate documentation and manage clerical tasks to support clinical operations.</p><p>• Optimize scheduling procedures to ensure efficient flow of patient appointments.</p><p>• Collaborate with clinical teams to support trial operations and adhere to established protocols.</p><p>• Utilize computer systems effectively for labeling, documentation, and data entry.</p><p>• Conduct ad hoc financial tasks to assist patients with billing processes.</p>
  • 2025-11-19T21:39:17Z
Collections Specialist
  • Wixom, MI
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
  • 2025-11-20T16:53:46Z
Accounts Receivable Associate
  • Detroit, MI
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><strong>Accounts Receivable Specialist</strong></p><p> <strong>Location:</strong> Detroit, MI (Hybrid – 4 days in office)</p><p><strong>About Our Client</strong></p><p> Our client is a <strong>globally known leader in their product offerings</strong>, recognized for exceptional quality, craftsmanship, and innovation. With a long history of excellence and a culture that values creativity, collaboration, and continuous improvement, the company continues to expand its global reach while maintaining a people-focused and high-performance work environment. Every employee plays a vital role in driving operational success and strengthening the financial foundation of this iconic organization.</p><p><strong>About the Role</strong></p><p> The <strong>Accounts Receivable Specialist</strong> will be part of a high-energy shared services accounting team supporting multiple business units in a fast-paced, dynamic environment. This individual will manage all aspects of accounts receivable — including invoicing, payment processing, collections, reconciliations, and reporting — to ensure timely and accurate cash flow management. The ideal candidate thrives in a collaborative setting and demonstrates strong attention to detail, accountability, and commitment to excellence.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer invoices accurately and promptly across multiple entities.</li><li>Apply incoming payments and reconcile accounts to ensure accuracy.</li><li>Monitor aging reports, follow up on overdue balances, and coordinate collection efforts.</li><li>Investigate and resolve billing discrepancies, short payments, and credit memos.</li><li>Collaborate cross-functionally with Sales, Customer Service, and Operations to resolve issues and enhance the customer experience.</li><li>Support month-end activities including reconciliations, journal entries, and AR reporting.</li><li>Maintain up-to-date AR documentation and assist with internal and external audit requests.</li><li>Identify opportunities for process improvement within AR and shared services operations.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
  • 2025-10-26T18:23:40Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • The Client Service Associate plays a vital role in advisor support and ensuring a superior client experience. This position calls for a knowledgeable financial services detail oriented who excels in organization, attention to detail, and prioritizes a client-focused approach. The perfect fit is someone who can effectively manage multiple tasks independently while maintaining accuracy and urgency. Organize client meeting materials and handle follow-up documents, ensuring prompt execution of client service requests. Process investment and insurance applications accurately and on schedule. Supervise the insurance underwriting process and maintain detail oriented communication with clients. Manage investment account setup, funding procedures, and trading operations. Update and maintain client records within CRM systems and custodial software. Work with custodians and vendors to address account-related concerns. Ensure compliance with regulatory guidelines and uphold client confidentiality. Assist advisors in delivering a smooth and consistent client experience. Handle general administrative duties to optimize office functionality
  • 2025-11-21T08:04:16Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract to permanent position offers an excellent opportunity for candidates with strong customer service and data entry skills to make a meaningful impact in a healthcare setting. The role requires a reliable and detail-oriented individual who is committed to accuracy and ensuring a positive experience for patients during the registration process. <strong>Must be willing to work a flexible schedule and weekends if needed. </strong></p><p><br></p><p>Responsibilities:</p><p>• Register patients in various departments such as the emergency room, inpatient, or outpatient areas.</p><p>• Provide guidance to patients in utilizing healthcare-related technology.</p><p>• Maintain accurate and timely data entry for patient information.</p><p>• Verify medical insurance details and ensure proper documentation.</p><p>• Assist patients with scheduling and appointment coordination.</p><p>• Deliver exceptional customer service to address patient inquiries and concerns.</p><p>• Collaborate with team members and support other department tasks as needed.</p><p>• Adhere to healthcare protocols, including COVID vaccination, flu shots, and occupational health screenings.</p><p>• Participate in comprehensive training sessions, including virtual and on-site rotations.</p><p>• Handle shift transitions effectively, including afternoon and midnight rotations.</p>
  • 2025-11-04T19:58:57Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
  • 2025-11-04T19:58:57Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-11-21T08:04:16Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a keen eye for detail. The role involves assisting patients with registration processes in various healthcare settings, ensuring accuracy and efficiency while providing exceptional support. <strong>This is a part-time 3pm-11:30pm schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Register patients in emergency, inpatient, and outpatient settings, ensuring accurate and timely data entry.</p><p>• Assist patients in navigating technology and registration processes to ensure a smooth experience.</p><p>• Perform medical insurance verification to confirm coverage and eligibility.</p><p>• Schedule patient appointments and coordinate related administrative tasks efficiently.</p><p>• Maintain compliance with healthcare regulations, including Covid vaccination and flu shot requirements.</p><p>• Participate in a comprehensive 4-6 week training program, including virtual and on-site sessions.</p><p>• Adapt to varying shifts, including afternoon and midnight rotations, as required.</p><p>• Provide support for additional departmental duties as assigned.</p><p>• Uphold high standards of reliability and initiative in daily tasks.</p><p>• Collaborate effectively with team members to enhance patient care and operational efficiency.</p>
  • 2025-11-04T19:58:57Z
Patient Registration
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. <strong>Must be willing to work a flexible scheduling including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.</p><p>• Assist patients with navigating technology and provide clear instructions when necessary.</p><p>• Perform data entry with precision to maintain accurate patient records.</p><p>• Collaborate with team members to ensure a seamless registration process.</p><p>• Handle patient scheduling and provide support in managing appointments.</p><p>• Verify medical insurance information and address any discrepancies.</p><p>• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.</p><p>• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.</p><p>• Provide additional assistance within the department as required.</p>
  • 2025-11-04T20:06:32Z