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8 results for Customer Service Representative in Des Plaines, IL

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-20T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services organization in Elk Grove Village, Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, handling a high volume of calls, and keeping service details accurate and organized. In this role, you will support customers with account updates, service questions, billing concerns, and order processing while working closely with internal teams to deliver timely resolutions and a positive customer experience. Responsibilities: • Respond to inbound customer inquiries by phone and email, providing clear information about services, account activity, and next steps. • Coordinate with billing, operations, and other internal departments to investigate service concerns and bring customer issues to resolution. • Enter customer details, service requests, and account changes into company systems with a high level of accuracy. • Prepare service agreements, calculate applicable charges, process deposits, and update records for address changes or service cancellations. • Accept customer payments, assist with deposit-related tasks, and complete routine administrative and office support work. • Review billing questions and service complaints, resolving straightforward issues directly and escalating more complex matters when needed. • Identify opportunities to recommend additional services that align with customer needs while maintaining a helpful and attentive approach. • Promote positive customer relationships by delivering courteous service and seeking practical, safe, and environmentally responsible solutions to service-related concerns.
2026-05-26T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
17.8125 - 18.75 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Lombard, Illinois through a Contract assignment. In this role, you will serve as a key point of contact for customers, handling questions with care while delivering accurate and timely assistance. The position is well suited for someone who communicates clearly, stays organized in a fast-paced setting, and is comfortable balancing phone support, written follow-up, and administrative tasks. Responsibilities: • Respond to inbound customer calls promptly and courteously, maintaining a detail-oriented communication style throughout each interaction. • Investigate customer questions related to community photo enforcement programs and provide clear, accurate information or next steps. • Record thorough and precise notes from customer interactions in the appropriate system on a daily basis. • Bring complex or sensitive customer concerns to the attention of the Team Lead without delay to support timely resolution. • Guide customers through payment-related inquiries, including assistance with credit card transactions for violation payments. • Review email and internal communication channels each day to stay current on updates, priorities, and service expectations. • Complete data entry and other administrative support activities accurately while managing multiple customer service tasks. • Contribute to additional team responsibilities as needed to support departmental operations and customer satisfaction.
2026-05-29T00:00:00Z

Client Service Associate

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Service Associate to support client-facing operations for a Wealth Management firm in Chicago, Illinois. This position is well suited for someone with strong attention to detail and a background in accounting, wealth services, or tax who can help maintain a high standard of service. The role offers the opportunity to work closely with internal teams and clients while contributing to accurate, timely, and organized account support. Responsibilities:• Provide day-to-day assistance to clients by responding to service requests, resolving account-related questions, and ensuring a positive experience.• Coordinate with advisors and internal departments to prepare, review, and process client documentation with accuracy and timeliness.• Maintain organized client records and monitor account activity to help support compliance and operational standards.• Assist with account onboarding, updates, and administrative follow-up to keep client information current and complete.• Prepare materials, reports, and supporting documentation needed for client meetings, transactions, and ongoing service needs.• Track outstanding items and follow through with clients and colleagues to ensure requests are completed efficiently.• Contribute to process improvement efforts and support operational changes, including work involving financial platforms or related systems when needed. Benefit : Medical/Dental, 401k & PTO“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.
2026-04-30T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-05-29T00:00:00Z

Client Services Coordinator

Westmont, IL
onsite
Temporary to Hire
25.118 - 29.084 USD / Hourly
We are looking for an experienced and dependable Client Services Coordinator to support client interactions and office operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing administrative coordination with a strong service mindset in a fast-paced pharm/biotech environment. The person in this role will help keep schedules, communications, records, and client materials organized while working closely with internal teams to deliver a high-quality experience. Responsibilities:• Arrange client meetings, lunches, and team gatherings while ensuring calendars and logistics are managed smoothly• Support internal scheduling needs and help keep projects and appointments on track across multiple teams• Maintain organized client files, documentation, and activity records with a high degree of accuracy• Prepare presentations, reports, and other materials used for client communication and internal coordination• Enter, update, and monitor information within internal platforms, including laboratory information management systems, to support reporting and service delivery• Partner with cross-functional colleagues to promote responsive service and a positive client experience• Identify administrative or operational issues early and take practical steps to resolve them efficiently• Provide general office support such as reception coverage, filing, supply coordination, and back-office assistance as needed The salary range for this position is $26.44 to $31.25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-05-29T00:00:00Z

Medical Claims Representative

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Medical Claims Representative to support healthcare claims operations for a Contract to permanent position based in Lincolnwood, Illinois. This role focuses on reviewing claim information, coordinating billing-related activities, and helping ensure accurate handling of medical insurance documentation. The ideal candidate brings strong knowledge of claims processing and can work efficiently in a fast-paced healthcare environment. Responsibilities: • Review medical claims for accuracy, completeness, and proper supporting documentation before submission or follow-up. • Process billing and claim-related records while maintaining compliance with healthcare and insurance guidelines. • Investigate claim discrepancies and resolve issues by coordinating with internal teams, providers, and insurance contacts. • Verify medical insurance details and confirm coverage information to support timely claim handling. • Maintain organized claim administration records and update case information within designated systems. • Monitor claim status, track outstanding items, and follow through to support prompt resolution and payment activity. • Respond to inquiries related to claims and billing matters with professionalism, accuracy, and attention to detail.
2026-05-27T00:00:00Z