Add your latest resume to match with open positions.

7 results for Medical Customer Service Representative in Des Moines, IA

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
17 - 18.5 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-24T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
18 - 20 USD / Hourly
A growing company in Urbandale is looking for an Inbound Customer Support Specialist to join their call center team. This role is ideal for someone who thrives in a structured environment and enjoys solving customer problems. Responsibilities<ul><li>Respond to a high volume of inbound calls with professionalism</li><li>Assist customers with account questions, updates, and service requests</li><li>Follow established scripts and procedures while personalizing service</li><li>Accurately log call notes and customer information</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to apply today!
2026-04-08T00:00:00Z

Medical Billing Specialist

West Des Moines, IA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking an experienced Medical Biller with coding experience for a contract opportunity in Des Moines. As a Medical Biller/Coder for our client, your primary focus will be to accurately code medical diagnoses, procedures, and services in line with medical documentation utilizing the International Classification of Diseases, Tenth Edition (ICD-10). We are seeking a candidate who has a strong understanding of medical billing procedures and the ability to sustain high standards of data privacy. Responsibilities:<ul><li>Reviewing patient bills for accuracy and completeness and obtaining any missing information.</li><li>Follow up on unpaid claims within standard billing cycle time-frame.</li><li>Check and balance each day's transactions and address any inconsistencies.</li><li>Updating billing software with rate changes.</li><li>Thoroughly comprehend the intricacies of insurance policy benefit packages and apply this knowledge when coding.</li><li>Possess the ability to discuss billing issues with doctors, hospitals, and clinics.</li></ul>
2026-04-09T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Medical Biller

Des Moines, IA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking an experienced Medical Biller with coding experience for a contract opportunity in Des Moines. As a Medical Biller/Coder for our client, your primary focus will be to accurately code medical diagnoses, procedures, and services in line with medical documentation utilizing the International Classification of Diseases, Tenth Edition (ICD-10). We are seeking a candidate who has a strong understanding of medical billing procedures and the ability to sustain high standards of data privacy. Responsibilities:<ul><li>Reviewing patient bills for accuracy and completeness and obtaining any missing information.</li><li>Follow up on unpaid claims within standard billing cycle time-frame.</li><li>Check and balance each day's transactions and address any inconsistencies.</li><li>Updating billing software with rate changes.</li><li>Thoroughly comprehend the intricacies of insurance policy benefit packages and apply this knowledge when coding.</li><li>Possess the ability to discuss billing issues with doctors, hospitals, and clinics.</li></ul>
2026-04-09T00:00:00Z

Customer Experience Associate

Des Moines, IA
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported.Key Responsibilities<ul><li>Manage inbound customer calls and emails with professionalism</li><li>Provide clear, accurate information and next-step guidance</li><li>De-escalate concerns while maintaining a positive customer experience</li><li>Meet quality, attendance, and performance expectations</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
2026-04-08T00:00:00Z

Medical Billing Manager

West Des Moines, IA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Medical Billing Manager to support billing operations in West Des Moines, Iowa through a Long-term Contract engagement. This role leads daily revenue cycle activities, supports billing staff, and helps maintain accurate, timely processing across accounts, payments, and patient statements. The position also oversees key billing systems, vendor connections, and compliance-related processes to strengthen operational performance and service quality. Responsibilities: • Direct daily work allocation across the billing team by reviewing volume trends, staffing availability, and operational priorities. • Manage employee timekeeping activities, including timecard review, leave approvals, and oversight of accurate payroll-related records. • Provide guidance to billing personnel by answering process questions, assisting with challenging accounts, and supporting issue resolution. • Administer billing platform functions, including interface oversight, table maintenance, and setup of mapping structures required for system performance. • Coordinate rollout and training for external billing-related applications and vendors used within the revenue cycle process. • Lead projects aimed at improving billing efficiency, including implementation efforts, workflow enhancements, and resolution of system-related bottlenecks. • Monitor electronic claim and payment connectivity, troubleshoot interface issues such as HL7-related file problems, and oversee transaction flow between systems and merchants. • Review financial assistance applications, handle escalated patient billing concerns, and ensure billing cycle timing supports prompt and accurate collections. • Complete operational billing tasks such as invoicing for contracted services, payment posting and balancing, document indexing, and follow-up on outstanding balances. • Conduct audits to verify billing accuracy, regulatory alignment, contractual adherence, and correction of discrepancies that could affect revenue integrity.
2026-04-23T00:00:00Z