<p>We are looking for a detail-oriented and dependable Customer Service Representative to join a team in West Des Moines, Iowa. This is a long-term contract position within the life insurance industry, offering the opportunity to work remotely (ALL candidates must be located in the Des Moines and surrounding areas. The ideal candidate will excel in providing exceptional customer service while navigating between multiple systems and screens with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls, ensuring courteous and attentive service.</p><p>• Manage and update insurance information accurately across multiple systems.</p><p>• Conduct research to address customer inquiries and resolve issues effectively.</p><p>• Perform data entry tasks with a high level of precision and attention to detail.</p><p>• Schedule appointments and maintain organized records of customer interactions.</p><p>• Respond to email correspondence promptly and professionally.</p><p><br></p><p>If you are looking to grow in your customer service career with a reliable company, please APPLY TODAY. 515.706.4974 or apply through our Robert Half website.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this role, you will serve as a primary point of contact for customers, addressing inquiries related to life, health, and disability insurance policies. This is a Contract-to-Permanent position, offering a great opportunity to grow within our organization fully on-site.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from customers with professionalism and efficiency, providing accurate information and support.</p><p>• Address inquiries related to policy coverage, billing and payments, claims, and rate quotes.</p><p>• Assist customers in navigating their insurance options and resolving any issues or concerns.</p><p>• Process orders and maintain accurate records in the system.</p><p>• Monitor and follow up on customer requests to ensure timely resolution.</p><p>• Uphold confidentiality and adhere to company policies and procedures.</p><p><br></p><p>If you are looking to take the next step in your customer service career, please APPLY TODAY! Give us a call at 515.706.4974 or apply through our Robert Half website.</p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p>We are looking for a dependable and meticulous Call Center Specialist to work for a company located in Des Moines, IA. This is a long-term contract position that offers the opportunity to provide exceptional service while working in person with the possibility of working remotel. The ideal candidate will excel in navigating multiple screens, managing insurance-related inquiries, and ensuring accurate data entry.</p><p><br></p><p>Responsibilities:</p><p>• Answer and make customer calls, delivering polite and attentive support.</p><p>• Update and maintain accurate insurance records across various systems.</p><p>• Research and resolve customer questions and concerns efficiently.</p><p>• Enter data with exceptional accuracy and careful attention to detail.</p><p>• Coordinate appointments and ensure detailed documentation of customer interactions.</p><p>• Address email inquiries professionally and in a timely manner.</p><p><br></p><p>Please reach out to 515.706.4974 if this position sounds like the one for you! Or go to our Robert Half website and apply online.</p>
Position: Client Account Project Coordinator - Web Systems<br>Location: Des Moines, IA - Hybrid<br>Salary: up to $70,000<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Ready to assist in leading exciting data and web client projects and grow your skills and career? We’re looking for a tech-savvy, solution-driven Client Account Project Coordinator to join our Client Project Management Team and help build and enhance smart data and web systems.<br>What You’ll Do:<br> · Own small deliverables and collaborate with developers and project managers<br> · Support and eventually lead medium-sized client projects—timelines, budgets, communication<br> · Troubleshoot, research, and train others on how systems work<br> · Bring a proactive mindset to solving business challenges and interface with external clients<br>What You Bring:<br> · 2+ years in project coordination, business analyst, or project management in digital web systems<br> · Bachelor’s in technical or creative<br> · Strong problem-solving and communication skills<br> · Curiosity to dig deep and understand how things work<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
