<p>THIS COMPANY IS IN A COMPANY CONGLOMERATE OF A "WARREN BUFFET" ESQUE TYPE OF LEADER AND A HGIHLY SUCCESSFUL PORTFOLIO OF COMPANIES. THIS US dES MOINES LOCATION WILL GROW IN THE NEXT FEW YEARS! </p><p>********IMMEDIATE HIRE******************</p><p>TITLE: AZURE CLOUD IT SUPPORT SPECIALIST - TIER 1 - **DIRECT HIRE -IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS! IMMEDIATE INTERVIEW!</p><p>LOCATION: 100% ONSITE IN DES MOINES. 5 DAYS ONSITE DAILY DES MOINES, Iowa</p><p>MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. </p><p>Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>At Least 1 year of PROFESSIONAL experience. Why Join? </p><p>PERKS: Company is migrating 100% AZURE CLOUD! Do you love helping others & solving tech challenges? 🖥️ Are you an AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!📌 Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****🛠️ </p><p>What You Will Do:Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</p><p>✔️ Windows Support </p><p>✔️ Laptop Imaging & Automation ! Volume laptop rollouts</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Freshdesk Ticketing Management System experience</p><p>✔️ Resolving High Volume of tickets 📋</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.</p><p>✔️ 3rd Party Vendor Software experience Must-Haves ✅💡 1+ years Tier 1 Help Desk experience.💡 Solid hardware & software troubleshooting skills.💡 Experience with Citrix. Soft Skills 💬 That Make You a Set Apart🌟 A problem-solver with a can-do attitude. Patient.If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>For immediate & confidential consideration for this CLOUD AZURE IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission</p>
We are looking for an experienced AI Business Analyst/Consultant to join our team in West Des Moines, Iowa. In this long-term contract position, you will play a key role in leveraging artificial intelligence to drive business insights and improve operational efficiencies. If you have a strong background in business analysis, AI technologies, and the ability to translate complex concepts into actionable strategies, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze business processes and identify opportunities to implement AI-driven solutions.<br>• Collaborate with cross-functional teams to gather requirements and define project scope.<br>• Develop comprehensive documentation for AI initiatives, ensuring clarity and alignment with business goals.<br>• Utilize tools like Microsoft Power BI to create data visualizations and support decision-making.<br>• Conduct research on emerging AI technologies and recommend their application to business challenges.<br>• Work within Agile methodologies to manage project timelines and deliverables.<br>• Provide expertise in applied artificial intelligence to improve operational workflows.<br>• Evaluate the effectiveness of implemented AI solutions and suggest improvements.<br>• Partner with stakeholders to ensure alignment between AI capabilities and organizational needs.<br>• Use platforms like AWS to deploy and manage AI-driven applications.
We are looking for a motivated Help Desk Analyst I to join our team in Des Moines, Iowa, on a contract basis. This position is ideal for individuals passionate about technology and customer service, offering a chance to enhance your technical skills while providing exceptional support to users. As part of this role, you will assist with troubleshooting software and hardware issues, ensuring seamless user experiences.<br><br>Responsibilities:<br>• Address and resolve user issues related to software and hardware in a timely and detail-oriented manner.<br>• Record detailed and accurate information about customer interactions within internal systems.<br>• Collaborate with colleagues to escalate complex technical problems and identify solutions.<br>• Provide guidance and support for Microsoft Windows 10 and other software platforms.<br>• Utilize service desk ticketing systems to track, manage, and resolve user inquiries.<br>• Communicate effectively with users to deliver clear solutions and foster positive experiences.<br>• Stay updated on new software tools and processes to enhance support capabilities.<br>• Ensure high-quality customer service by maintaining attention to detail and meeting response time standards.
<p>We are looking for a skilled Quality Assurance Analyst II to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will be responsible for ensuring the functionality, accuracy, and reliability of applications and data systems across both user interfaces and backend processes. Your expertise in quality assurance testing, particularly within the insurance and annuities domain, will play a vital role in maintaining high standards of performance and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive manual and automated testing, including functional and regression testing, to ensure system reliability.</p><p>• Validate data accuracy and consistency across policy administration systems, ensuring compliance with organizational and industry standards.</p><p>• Utilize tools like Postman and SQL queries to test APIs and analyze data flows between systems.</p><p>• Collaborate with cross-functional teams to identify and resolve issues, ensuring seamless integration and data display.</p><p>• Develop and maintain test cases, strategies, and plans using industry-standard tools like qTest.</p><p>• Monitor production applications, investigate reported issues, and provide detailed analysis to facilitate resolution.</p><p>• Ensure timely documentation of test results, bugs, and project reports while adhering to high-quality standards.</p><p>• Lead quality assurance efforts on projects of low to medium complexity, delivering clear and actionable insights.</p><p>• Create estimations, daily status reports, and project closure documents to support effective communication and planning.</p><p>• Identify potential risks within testing processes and propose strategies to mitigate their impact on project timelines.</p>
<p>We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.</p><p>• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.</p><p>• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.</p><p>• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.</p><p>• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.</p><p>• Utilize Jira for tracking and managing test cases and defects.</p><p>• Collaborate with team members to improve QA processes and implement new testing techniques.</p><p>• Apply mathematical skills and attention to detail to analyze and synthesize complex information.</p><p>• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.</p><p>• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.</p>
<p>Are you a collaborative, people-first leader who thrives in a dynamic setting? Our client, a growing company with a strong reputation, is seeking a hands-on Accounting Manager to lead a talented AP/AR team and drive operational excellence across departments.</p><p><br></p><p>Key Responsibilities</p><p>As the Accounting Manager, you will:</p><ul><li>Lead and coach a large AP/AR team with empathy, accountability, and a focus on development.</li><li>Collaborate cross-functionally to resolve customer issues and streamline operations.</li><li>Manage vendor contracts, payment schedules, and customer account activity.</li><li>Drive process improvements and digitization efforts using ERP systems.</li><li>Foster a positive team culture that values openness, efficiency, and continuous learning.</li></ul><p><br></p><p>Ideal Candidate Profile</p><p>We’re looking for a strategic and approachable leader who:</p><ul><li>Is a strong communicator and coach across all levels of the organization.</li><li>Has experience managing accounting teams of 5+ individuals.</li><li>Thrives in ambiguous environments, using sound judgment and flexibility.</li><li>Is collaborative, open-minded, and passionate about building scalable processes.</li><li>Knows how to prioritize, delegate, and teach with patience and clarity.</li></ul><p><br></p><p>Why Join This Team?</p><ul><li>Be part of a growing company with a strong industry reputation.</li><li>Work with a positive, receptive team eager to learn and grow.</li><li>Help shape the future of accounting operations.</li><li>Make a real impact across departments and processes.</li></ul><p><br></p>