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4 results for Noc Technician in Denver, CO

IT Network Technician (contract)

Denver, CO
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
Reason for Need / Role Overview • Temporary IT Network Technician to support ongoing infrastructure and systems initiatives across multiple office and factory locations. • Heavy hands on networking and Microsoft ecosystem work with required travel. • Full time, 6 month engagement starting at date of hire. ________________________________________ Day to Day Responsibilities • Configure and deploy VLANs across Denver and additional offices • Set up, manage, and support SharePoint sites • Configure and support field equipment (Ubiquiti radios, touchscreen tablets) • Manage patching and software deployment using PDQ • Perform system imaging and device provisioning • Support Hybrid Azure AD Join and Intune device management • Assist with Single Sign On (SSO) for Azure Virtual Desktop (AVD) • Implement security configurations and Meraki firewall mesh lockdown • Test and evaluate Hyper V servers for factory deployments • Create and maintain technical documentation, including network diagrams ________________________________________ Must Have Skillsets 1. Ability to set up a Hybrid AD joined environment with SSO for Microsoft/Office 365 2. Strong VLANs, switches, and firewall experience (network segmentation, printers, etc.) 3. Hands on experience using PDQ for deployment and patching 4. Hands on networking experience (VLANs, firewalls, wireless systems) 5. Experience in Microsoft environments (Azure, Intune, SharePoint, AVD, Hyper V) Certs (Nice to Have / Preferred): CompTIA+, Azure, CCNA ________________________________________ Nice to Have • Meraki firewall configuration experience • Ubiquiti radio and field equipment support • Hyper V experience • Strong documentation and technical diagramming skills
2026-04-29T14:28:47Z

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000.00 - 108000.00 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T15:34:09Z

IT Support/Entry-Level Help Desk

Boulder, CO
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment. Responsibilities: • Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately. • Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records. • Provide first-level help desk support by responding to user issues and working through assigned service tickets. • Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through. • Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices. • Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity. • Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.
2026-04-29T14:33:42Z

Help Desk/Desktop Support Analyst

Aurora, CO
onsite
Temporary / Contract
27.71 - 32.09 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide front-line and mid-level support in a cloud-focused Microsoft 365 environment serving clients in Aurora, Colorado. This Long-term Contract position combines user support, Microsoft 365 administration, and direct client interaction, with a strong emphasis on resolving access, collaboration, and device-related issues. The role will also contribute to initiatives involving tenant consolidation, branding updates, and domain-related changes while maintaining a secure and responsive end-user experience. Responsibilities: • Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools. • Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity. • Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness. • Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems. • Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations. • Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards. • Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support. • Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service. • Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem.
2026-05-12T14:48:41Z