We are looking for a detail-oriented Collections Specialist to join our team in Greenwood Village, Colorado on a Contract basis. This position focuses on managing both commercial and consumer accounts, supporting timely payment resolution, and maintaining accurate collection records. The ideal candidate brings strong communication skills, sound judgment, and a disciplined approach to billing follow-up and account reconciliation.<br><br>Responsibilities:<br>• Manage outreach for overdue commercial and consumer accounts through phone, email, and written correspondence to secure payment commitments.<br>• Review account balances, billing details, and payment activity to identify issues, resolve discrepancies, and support accurate collections activity.<br>• Work directly with customers to negotiate payment arrangements while maintaining professionalism and a service-oriented approach.<br>• Document all collection efforts, account updates, and customer interactions thoroughly to ensure clear records and proper follow-up.<br>• Partner with internal teams such as billing, customer service, and finance to address account concerns that may delay payment.<br>• Monitor aging reports and prioritize accounts requiring immediate attention to reduce outstanding receivables.<br>• Apply established credit and collection procedures consistently while supporting compliance with company standards.<br>• Assist with process-related updates or workflow changes affecting collection activity when needed.
<p>Robert Half is seeking a Part-Time Collections Specialist for a public sector and education client to support accounts receivable and collections efforts. This role will be responsible for contacting customers regarding outstanding balances, resolving billing discrepancies, and ensuring timely payment on assigned accounts. The ideal candidate will have prior collections and billing experience, strong communication skills, and the ability to work effectively in a professional, service-oriented environment. This position is 80% onsite. </p><p>Key Responsibilities:</p><ul><li>Manage collection activities for past-due accounts in a timely and professional manner.</li><li>Review account balances, aging reports, and payment history to prioritize collection efforts.</li><li>Contact clients by phone and email to follow up on outstanding invoices and payment status.</li><li>Research and resolve billing discrepancies, invoice questions, and payment issues.</li><li>Work closely with internal departments to ensure accurate billing and account reconciliation.</li><li>Document collection activity and maintain detailed account notes.</li><li>Prepare reports on collection status and outstanding receivables as needed.</li><li>Maintain professionalism and confidentiality while working with public sector and education accounts.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team. This role is responsible for managing incoming payments, maintaining accurate financial records, monitoring customer accounts, and supporting the overall collections process. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience working with accounting systems and spreadsheets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process and post customer payments accurately and in a timely manner</li><li>Prepare and send invoices to customers</li><li>Monitor accounts for outstanding balances and follow up on overdue payments</li><li>Reconcile accounts receivable ledger to ensure all payments are accounted for</li><li>Investigate and resolve billing discrepancies, payment issues, and customer questions</li><li>Maintain accurate customer account records and documentation</li><li>Generate aging reports and assist with collections activities</li><li>Collaborate with internal departments to resolve invoice and payment concerns</li><li>Support month-end closing activities related to accounts receivable</li><li>Assist with cash applications, account reconciliations, and reporting as needed</li></ul>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team. This role is responsible for managing incoming payments, maintaining accurate financial records, monitoring customer accounts, and supporting the overall collections process. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience working with accounting systems and spreadsheets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process and post customer payments accurately and in a timely manner</li><li>Prepare and send invoices to customers</li><li>Monitor accounts for outstanding balances and follow up on overdue payments</li><li>Reconcile accounts receivable ledger to ensure all payments are accounted for</li><li>Investigate and resolve billing discrepancies, payment issues, and customer questions</li><li>Maintain accurate customer account records and documentation</li><li>Generate aging reports and assist with collections activities</li><li>Collaborate with internal departments to resolve invoice and payment concerns</li><li>Support month-end closing activities related to accounts receivable</li><li>Assist with cash applications, account reconciliations, and reporting as needed</li></ul>
We are looking for an Accounts Receivable Specialist to join our team in Denver, Colorado. In this role, you will handle customer invoicing, payment collections, and resolution of billing discrepancies, ensuring accurate and efficient accounts receivable processes. This position requires a detail-oriented individual who can communicate effectively and manage high volumes of transactions with precision.<br><br>Responsibilities:<br>• Conduct timely and accurate invoicing, monitor aging reports, and reconcile customer accounts.<br>• Perform payment collection calls and send correspondence to address outstanding invoices.<br>• Investigate and resolve customer chargebacks, billing issues, and disputes in a thorough and efficient manner.<br>• Obtain and review required documentation for deductions, and request repayment for invalid deductions.<br>• Accurately record and allocate customer payments while resolving unapplied funds.<br>• Respond promptly to customer inquiries regarding billing, payment terms, and account balances.<br>• Process write-offs, credit memos, and debit memos in accordance with established protocols.<br>• Generate ad hoc reports for customers, sales teams, and other stakeholders as needed.<br>• Collaborate with the Accounts Receivable Supervisor and Accounting Manager to support departmental objectives.<br>• Maintain confidentiality when handling sensitive information and perform additional duties as assigned.
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>