<p>Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today!</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the Coordination of Benefits to assist patients with managing billing and denials.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and <strong>three-way calls</strong>.</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li><li>Maintain documentation and patient files through the resolution process.</li></ul>
<p>Robert Half is seeking a Part-Time Collections Specialist for a public sector and education client to support accounts receivable and collections efforts. This role will be responsible for contacting customers regarding outstanding balances, resolving billing discrepancies, and ensuring timely payment on assigned accounts. The ideal candidate will have prior collections and billing experience, strong communication skills, and the ability to work effectively in a professional, service-oriented environment. This position is 80% onsite. </p><p>Key Responsibilities:</p><ul><li>Manage collection activities for past-due accounts in a timely and professional manner.</li><li>Review account balances, aging reports, and payment history to prioritize collection efforts.</li><li>Contact clients by phone and email to follow up on outstanding invoices and payment status.</li><li>Research and resolve billing discrepancies, invoice questions, and payment issues.</li><li>Work closely with internal departments to ensure accurate billing and account reconciliation.</li><li>Document collection activity and maintain detailed account notes.</li><li>Prepare reports on collection status and outstanding receivables as needed.</li><li>Maintain professionalism and confidentiality while working with public sector and education accounts.</li></ul><p><br></p>
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>