We are looking for a dedicated Patient Financial Counselor to join our team in Denver, Colorado. In this Contract to permanent position, you will play a vital role in assisting patients with financial navigation related to their healthcare needs. This is an excellent opportunity for someone who is passionate about delivering exceptional service and making a positive impact on patients’ experiences.<br><br>Responsibilities:<br>• Assist patients in understanding their medical bills, insurance coverage, and out-of-pocket costs.<br>• Provide clear explanations of payment options and establish manageable payment plans.<br>• Deliver compassionate and detail-oriented support to patients facing financial challenges.<br>• Collaborate with healthcare providers and administrative teams to ensure accurate financial documentation and communication.<br>• Maintain up-to-date knowledge of insurance policies and healthcare regulations to guide patients effectively.<br>• Handle patient interactions with empathy, ensuring a positive experience even in stressful situations.<br>• Support financial counseling processes across multiple locations, as needed.<br>• Utilize online tools and systems to manage patient financial records and track payment plans.<br>• Ensure compliance with organizational policies and healthcare industry standards.<br>• Participate in ongoing training and development to stay informed about advancements in patient financial services.