5 results for Email Customer Support Agent in Denver, CO

Customer Support Specialist

Littleton, CO
onsite
Temporary
21.00 - 22.00 USD / Hourly
Customer Order Specialist About the RoleWe are seeking a detailed-oriented, customer-focused Customer Order Specialist to support our product lines. This role goes beyond traditional customer service—our team members become true product specialists, helping customers, suppliers, and field sales associates navigate product options, customization needs, and the order lifecycle from quote to delivery. This position offers a structured training program (typically 6–8 months), giving you the time and support needed to learn our products, systems, and processes thoroughly. Key Responsibilities Order Processing & Product Support<ul><li>Process customer orders with a deep understanding of product features, customization options, adjustability, and adaptability.</li><li>Provide expert guidance to customers, helping them identify the right products or adaptations to meet end‑user needs.</li><li>Handle email quote requests and enter orders accurately; manage custom orders by identifying missing information and clarifying requirements.</li></ul>Customer & Supplier Communication<ul><li>Respond to customer and supplier inquiries via phone and email regarding order status, quotations, returns, repairs, and general product questions.</li><li>Support clinics and suppliers who use our products, answering all incoming questions with professionalism and accuracy.</li><li>Follow up proactively with customers and suppliers, providing updates and maintaining detailed notes for continuity.</li></ul>Collaboration & Sales Support<ul><li>Partner closely with field sales associates; support key account relationships when needed.</li><li>Use sales communication tools to help achieve top-line sales objectives.</li><li>Maintain up‑to‑date knowledge of all products and internal systems.</li></ul>Workflow & Call Volume<ul><li>Manage a moderate call volume (typically 10 - 20 calls per day)</li><li>Dedicate more time to data entry and email-based order processing vs. nonstop phone support.</li><li>Utilize email templates and internal resources to ensure consistent communication.</li></ul>Training & Development<ul><li>Participate in a structured learning path that gradually builds proficiency in products, quoting, and order processing.</li><li>Demonstrate strong attention to detail and accuracy to reduce re-work and support high-quality outcomes.</li></ul>
2026-03-10T15:04:30Z

Collections Specialist

Aurora, CO
onsite
Temporary
24.74 - 28.64 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Aurora, Colorado. In this long-term contract role, you will focus on managing business-to-business collections, ensuring timely payments from small to mid-sized organizations while maintaining positive client relationships. This is an excellent opportunity for someone who thrives in a structured environment and enjoys contributing to the financial health of a company. Responsibilities: • Conduct daily business-to-business collection calls to small and mid-sized companies to ensure timely payments. • Maintain accurate records of client interactions and payment statuses using spreadsheets and other tools. • Collaborate with internal teams to resolve billing discrepancies and address client concerns. • Monitor accounts receivable and prioritize accounts requiring immediate attention. • Provide excellent customer service to maintain positive client relationships throughout the collections process. • Prepare and distribute reports on collection activities and account statuses. • Review and analyze aging reports to identify delinquent accounts. • Proactively recommend process improvements to enhance collection efficiency. • Ensure compliance with company policies and regulations throughout the collection process.
2026-03-17T14:53:43Z

Paralegal

Denver, CO
onsite
Permanent
95000.00 - 120000.00 USD / Yearly
Litigation Paralegal The Litigation Paralegal position will provide organizational and practice specific assistance to attorneys in the Department in preparing cases from onset through post-trial, including related research and analysis. Possesses strong technical skills and experience utilizing standard litigation software tools including Relativity, Excel, Westlaw, LexisNexis, and iManage.Assists attorneys in preparing for depositions, motions, hearings, arbitration, mediation, and trial.Monitors court dockets and ensure compliance with regulatory agency and court-imposed schedules and orders, in accordance with local, state, and federal rules and regulations.Coordinates and tracks the exchange of documents/productions with opposing parties.Conducts factual research to identify relevant testimony and case documents, drafts chronologies, locates potential witnesses, and provides other factual support as needed.Analyzes various types of evidence, distilling key information to support case issues.Organizes and synthesizes information by preparing summaries, chronologies, reports, spreadsheets, charts, logs, and coding forms for databases and other usable formats.Assists with all aspects of the discovery process, including preparing for depositions, responding to written discovery, and coordinating expert discovery.Assists with law and motion practice, including assembling motion papers and exhibits, coordinating the filing of pleadings and briefs, and ensuring proper service.Drafts common pleadings, motions, notices, and other court filings.Performs authority and fact cite-checking, confirms case quotes, and proofreads briefs and other legal documents.Manages trial preparation, including creating trial notebooks, identifying, and organizing exhibits, coordinating witness schedules, maintaining trial calendars, and communicating effectively with opposing counsel and courtroom staff.Assists in the preparation of post-trial filings, including briefing, motions for costs and sanctions, and organize the case for appeal if necessary.Maintains timely and accurate daily timekeeping records.Proven ability to work effectively under pressure, manage multiple tasks, set priorities, and meet deadlines in a fast-paced environment.Proficiency with Colorado and Federal court rules and procedures for document filing.Ability to interpret and comprehend a variety of legal documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, tables of contents/authorities, subpoenas, court dockets, reports, memoranda, and correspondence.Skilled in drafting and proofreading documents, filings, detailed fact summaries, pleadings, and other legal documents.Bachelor’s degree preferred.Paralegal certification is a plus.Experience with eDiscovery is required.Trial experience, including exhibit preparation, witness preparation and management, subpoena preparation, collaboration with judicial assistants and trial presentation vendors, and direct support of attorneys in the courtroom. Proficiency with Windows 10, Microsoft Experience with Relativity or similar platforms required. The firm offers a very competitive pay doe, paid parking, hybrid work, and excellent benefits. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!
2026-03-19T14:33:41Z

Media Supervisor

Denver, CO
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
Robert Half Marketing and Creative has a client looking for a Media Planning Supervisor is a strategic lead responsible for guiding the development, execution, and optimization of multichannel media plans for key agency clients. This role combines strategic thinking, leadership, cross functional collaboration, and deep channel expertise across digital, social, traditional, and emerging platforms. The Supervisor leads day to day media planning, manages a team of planners/buyers, and serves as a primary client contact for media strategy and performance. Looking for someone that is strategic and write a media plan and strategy, but also hands on. Media Strategy & Planning • Develop integrated media strategies aligned with client objectives, audience insights, competitive activity, and marketplace trends. • Create multichannel media plans spanning digital (programmatic, paid social, display, video, paid search), traditional (TV, radio, OOH, print), and emerging channels. • Oversee communication frameworks, channel roles, and budget allocation recommendations. • Ensure plans are data driven and grounded in research tools such as MRI-Simmons, Comscore, Kantar, Google Analytics, etc. Client Management • Serve as a primary media point of contact for clients. • Present strategies, media plans, reporting, and optimization recommendations with clarity and confidence. • Proactively identify opportunities to grow client business through new channels, tests, and innovations. • Build strong client relationships and provide strategic counsel around media and consumer behavior. Team Leadership & Development • Supervise, mentor, and train a team of Assistant Planners and Media Planners. • Delegate tasks effectively and ensure flawless execution of all media deliverables. • Conduct performance reviews, provide ongoing coaching, and support team career development. • Foster a collaborative and positive team environment. 4. Campaign Execution & Optimization • Oversee the implementation of media plans, ensuring accuracy across RFPs, IOs, trafficking, tagging, QA, pacing, and optimizations. • Collaborate with internal buying teams, digital specialists, analytics, and creative teams. • Ensure campaigns launch on time and deliver against KPIs. • Analyze performance to develop actionable optimization recommendations. Reporting & Insights • Lead the development of clear, insightful reporting dashboards and recap presentations. • Translate data into strategic insights that inform future planning. • Monitor campaign pacing, delivery, and performance throughout the campaign lifecycle. • Stay current on media trends, emerging technologies, and competitive activity. Financial Management • Oversee budgets, billing, and financial reconciliation with accuracy and accountability. • Ensure compliance with agency processes and financial controls. • Forecast spending and track campaign budget flow.
2026-02-25T17:28:42Z

General Office Clerk

Colorado Springs, CO
onsite
Temporary
22.00 - 24.00 USD / Hourly
We are looking for a highly organized and proactive General Office Clerk to join our team on a part-time contract basis for 3–5 weeks. This position is ideal for individuals with a background in service industry office operations and a knack for streamlining processes. Based in Colorado Springs, Colorado, this role offers the opportunity to work on-site with flexibility for hybrid arrangements, depending on the needs of the business. Responsibilities:• Manage and maintain the business calendar, ensuring appointments are confirmed and scheduling conflicts are avoided.• Organize the company inbox by prioritizing communications, structuring responses, and addressing tasks promptly.• Monitor the progress of quotes and active jobs within Jobber, addressing and escalating issues as necessary.• Keep leadership informed of evolving deadlines, priorities, and operational requirements.• Develop and refine daily and weekly workflows to enhance efficiency and keep the team aligned.• Identify operational challenges and propose actionable solutions to improve processes.• Handle routine administrative tasks systematically to reduce the mental load on the business owner.• Ensure smooth job scheduling and tracking to maintain operational consistency.• Scan, organize, and manage files to maintain a well-structured office environment.• Provide back-office support by performing data entry and other essential tasks.
2026-03-19T17:18:44Z