<p>We are looking for an experienced Business Analyst to support data-driven decision-making across customer, product, and market initiatives in Broomfield, Colorado. This role focuses on translating complex business questions into actionable insights that improve pricing, strengthen customer programs, and guide strategic planning. The ideal candidate brings strong analytical judgment, a deep understanding of business performance metrics, and the ability to communicate findings clearly to cross-functional stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Develop clear business requirement documents that align stakeholder needs with measurable project outcomes.</p><p>• Examine customer utilization patterns and behavioral trends to uncover opportunities for growth, retention, and service improvement.</p><p>• Analyze regional, demographic, and organizational market data to identify meaningful patterns that inform business strategy.</p><p>• Evaluate product pricing performance and recommend adjustments that support profitability and competitive positioning.</p><p>• Track loyalty program results and prepare reporting that highlights performance, engagement, and areas for enhancement.</p><p>• Conduct ad hoc customer and product analyses to support operational planning and strategic initiatives.</p><p>• Assess competitor activity across multiple markets to provide insight into industry positioning and emerging risks.</p><p>• Review carrier fee activity by comparing vendor charges with customer billing data to identify variances and improve accuracy.</p><p>• Support acquisition-related analysis by delivering research, performance assessments, and business insight for decision-making.</p><p>• Apply emerging AI knowledge to enhance analysis approaches, reporting capabilities, and business recommendations where appropriate.</p><p><br></p><p>Benefits include unlimited PTO, competitive health/vision/dental coverage, 401k with competitive company match, and flexible work options. </p>
We are looking for a detail-oriented Business Systems Analyst to support partner-facing business operations in Burlingame, California. This is a Long-term Contract position focused on reporting accuracy, partner onboarding, data review, and operational support within a partner portal environment. The ideal candidate will combine strong analytical skills with a service-minded approach to resolve partner inquiries, monitor tool usage, and help maintain reliable business processes.<br><br>Responsibilities:<br>• Oversee pipeline reporting activities by reviewing partner-submitted opportunities and confirming they meet defined approval standards.<br>• Examine partner-entered records for completeness and accuracy, validating key data fields and identifying discrepancies that require correction.<br>• Coordinate the setup and onboarding of new partners into the portal, ensuring they are properly enabled and prepared to use the system effectively.<br>• Respond to partner questions and troubleshoot portal-related issues with clear, timely communication and practical solutions.<br>• Prepare analysis on system activity, reporting trends, and usage metrics to support operational decision-making.<br>• Monitor lead distribution practices within the partner portal and verify that routing rules are applied and documented correctly.<br>• Assist with ongoing administration, updates, and maintenance tasks to support stable and efficient tool performance.<br>• Collaborate with business operations and sales operations stakeholders to improve reporting quality and strengthen process consistency.
We are looking for a Help Desk Analyst I to provide first-level technical assistance for employees in Boulder, Colorado. This Long-term Contract opportunity is well suited for someone early in their IT career who enjoys solving everyday technology issues, supporting users with professionalism, and working within established support procedures. The role involves assisting with Windows and Mac devices, user account support, equipment setup, and accurate ticket documentation in a fast-paced internal IT environment.<br><br>Responsibilities:<br>• Deliver front-line IT support for employees using Windows and macOS systems, resolving routine technical concerns in a timely manner.<br>• Investigate and address common service requests such as password assistance, account access issues, software errors, and basic hardware problems.<br>• Coordinate onboarding and offboarding activities by preparing user accounts, setting up devices, and ensuring equipment readiness.<br>• Prepare, image, configure, and distribute laptops and related technology assets for end users.<br>• Maintain device inventory records and assist with hardware purchasing, tracking, and lifecycle oversight.<br>• Support account administration tasks within Microsoft 365 and Azure, including basic user management and issue resolution.<br>• Assist with endpoint administration through tools such as Intune or similar device management platforms.<br>• Record support activity, solutions, and process notes accurately within Jira or a comparable ticketing system.<br>• Route advanced or unresolved issues to senior IT staff when additional technical expertise is required.<br>• Travel occasionally to the Boulder, Colorado office to provide onsite support as needed.
We are looking for a Legal Financial Systems Analyst to join a collaborative analytics team supporting financial operations in Denver, Colorado. This position blends systems expertise with financial analysis, serving as a key partner to finance stakeholders on application support, workflow improvement, and data-driven decision-making. The role is ideal for someone who understands the mechanics of billing and accounting in a services environment and enjoys solving technical and process-related challenges.<br><br>Responsibilities:<br>• Serve as the primary connection between finance users and technology solutions, translating operational needs into effective system support and enhancements.<br>• Diagnose application issues, coordinate resolutions, and help maintain reliable performance across financial platforms used for billing, accounting, and reporting.<br>• Contribute to system updates, testing activities, and ongoing optimization efforts to improve stability, usability, and efficiency.<br>• Analyze financial and operational data to identify trends, support reporting needs, and recommend process improvements.<br>• Support day-to-day billing and accounting workflows by ensuring financial systems align with business requirements and user expectations.<br>• Partner with internal analytics team members and leadership to strengthen reporting capabilities and overall financial productivity.<br>• Assist with administration and usage of core tools such as Aderant and reporting platforms, while supporting related applications tied to timekeeping, workflow, or expense management when needed.