<p>A Customer Service Representative (CSR) acts as a primary point of contact for clients and customers, delivering professional, responsive, and solutions-focused service. This role is responsible for addressing inquiries, resolving complaints, processing orders, and maintaining accurate customer records. Successful candidates demonstrate excellent communication skills, attention to detail, and a strong commitment to customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Resolve product, service, or billing issues efficiently while maintaining a positive customer experience</li><li>Process orders, forms, applications, and requests accurately</li><li>Maintain updated records of customer interactions and transactions</li><li>Provide product and service information, guidance, and solutions to customers</li><li>Escalate complex issues to appropriate departments or supervisors as necessary</li><li>Collaborate with internal teams to ensure customer needs are met promptly</li><li>Adhere to company policies, procedures, and quality standards</li><li>Participate in ongoing training and development to enhance service skills</li></ul><p><br></p>
<p>We are looking for a customer success specialist to join our team in Centennial, Colorado, to support our growing operations. This role requires someone with strong attention to detail who can manage tasks efficiently while maintaining strong organizational skills. If you thrive in a collaborative environment and have a passion for accuracy, this position is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the main contact for assigned customers, responding to inquiries and providing timely resolutions.</li><li>Guide clients through onboarding, product adoption, and ongoing engagement to maximize value.</li><li>Identify customer challenges or blockers and collaborate cross-functionally to deliver effective solutions.</li><li>Monitor customer feedback and usage data to recommend improvements and prevent issues.</li><li>Educate customers on product features, updates, and best practices.</li><li>Advocate for customer needs internally, influencing product roadmap and service enhancements.</li><li>Support retention and expansion initiatives by driving customer satisfaction and loyalty.</li><li>Maintain detailed records of interactions, feedback, and account activity.</li></ul><p><br></p>
We are looking for a dedicated Front Desk Coordinator to join our team in Fort Collins, Colorado. In this contract position, you will play a pivotal role in providing exceptional customer service and administrative support within a non-profit organization. This role requires attention to detail, strong organizational skills, and the ability to multitask effectively in a dynamic environment.<br><br>Responsibilities:<br>• Welcome visitors and provide courteous front-desk coverage to ensure a positive experience.<br>• Assist families by gathering required paperwork and addressing their inquiries.<br>• Support administrative tasks and projects, including document retention initiatives.<br>• Deliver prompt and attentive customer service in person and over the phone.<br>• Manage general office duties and provide business support as needed.<br>• Operate and handle multi-line phone systems effectively.<br>• Respond to inbound calls with accuracy and courtesy.<br>• Collaborate with team members to maintain an organized and efficient workspace.
<p>We are looking for an experienced HR LOA Specialist to join our team on a contract basis. In this role, you will manage and oversee employee leave of absence processes, ensuring compliance with federal, state, and company policies. This position is based in Denver, Colorado, but 100% remote. </p><p><br></p><ul><li>Manage a portfolio of leave of absences, short-term and long-term leaves, from inception to completion for employees in the US and Canada across multiple companies using established Leave of Absence processes.</li><li>Maintain ongoing knowledge of State, Federal, and an array of Company leave policies, including FMLA and ADA, short-term and long-term disability plans. You’ll be responsible for ensuring employees are aware of their responsibilities and reviewing eligibility, certification, and benefits.</li><li>Communicate directly with third parties when necessary, preserving the confidentiality of employee medical documentation and files.</li><li>Interface and collaborate comfortably with a variety of key stakeholders to maintain relationships, including employees, HR, payroll teams, managers, HR Business Partners, through various methods of communication (phone, email). </li><li>Maintain complete and accurate internal records of leave requests and documentation of best practices.</li><li>Partner with our internal payroll teams to ensure employees are paid accurately and on time. Includes building, analyzing, and communicating clear payroll information to employees and HR teams.</li><li>Partner with our internal claims management team to file and manage claim filings with states and private disability insurance providers.</li><li>Use a combination of tools to manage, communicate and update all stages of a leave.</li><li>Work with the Customer Experience department to ensure a consistent level of service, utilizing resources and adapting to process improvements to enhance employee and employer experiences. Maintain key metrics, including Service Level Agreements and Customer Satisfaction.</li><li>Actively participate in team meetings providing feedback, solutions and suggestions.</li></ul><p><br></p>
<p><strong>Robert Half is supporting the recruiting efforts of a company in the distribution industry to find a Accounting Specialist. This is a full time, permanent position in Denver. It is 100% in office, and is paying $55,000-$62,000. Additional information and job requirements are below. For a full job description with company information, and for immediate consideration, please email your resume to Morgan.Racicot(at symbol) roberthalf (dotcom) today … or your Robert Half recruiter if you have one!! </strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Efficiently process and issue sales orders</p><p>• Keep a detailed record of shipments</p><p>• Manage and enter payments for invoices, primarily using QuickBooks</p><p>• Maintain a thorough understanding of the accounting cycle</p><p>• Handle billing tasks efficiently</p><p>• Manage Accounts Receivable (AR) by overseeing aging reports and making necessary adjustments</p><p>• Provide excellent customer service by answering phone inquiries</p><p>• Perform account reconciliation tasks</p><p>• Utilize Microsoft Excel for data entry and other related tasks</p><p>• Maintain accurate records of customer credit.</p>
We are looking for an Accounts Receivable Specialist to join our team in Denver, Colorado. In this role, you will handle customer invoicing, payment collections, and resolution of billing discrepancies, ensuring accurate and efficient accounts receivable processes. This position requires a detail-oriented individual who can communicate effectively and manage high volumes of transactions with precision.<br><br>Responsibilities:<br>• Conduct timely and accurate invoicing, monitor aging reports, and reconcile customer accounts.<br>• Perform payment collection calls and send correspondence to address outstanding invoices.<br>• Investigate and resolve customer chargebacks, billing issues, and disputes in a thorough and efficient manner.<br>• Obtain and review required documentation for deductions, and request repayment for invalid deductions.<br>• Accurately record and allocate customer payments while resolving unapplied funds.<br>• Respond promptly to customer inquiries regarding billing, payment terms, and account balances.<br>• Process write-offs, credit memos, and debit memos in accordance with established protocols.<br>• Generate ad hoc reports for customers, sales teams, and other stakeholders as needed.<br>• Collaborate with the Accounts Receivable Supervisor and Accounting Manager to support departmental objectives.<br>• Maintain confidentiality when handling sensitive information and perform additional duties as assigned.
We are looking for an AP/AR Specialist to join our dynamic team in Denver, Colorado. In this role, you will play a key part in managing accounts payable, accounts receivable, and collections, while contributing to the overall efficiency of our real estate operations. This position offers the opportunity to work in a collaborative environment where your skills and expertise can make a meaningful impact.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Manage tenant payments, including remote deposits for multiple accounts.<br>• Handle lease administration tasks, ensuring compliance and proper documentation.<br>• Update and maintain vendor profiles to ensure accurate recordkeeping.<br>• Distribute and process daily correspondence related to financial operations.<br>• Monitor and respond to after-hours calls regarding financial inquiries.<br>• Process invoices and payments across multiple entities within the organization.<br>• Utilize property accounting software, such as Skyline or Yardi, to streamline financial processes.<br>• Collaborate with the Accounting Manager to ensure seamless financial workflows and reporting.<br>• Support collections efforts by addressing outstanding balances and communicating with tenants.
We are looking for an Office Services Associate to join our team in Boulder, Colorado, on a contract basis. This role involves providing essential office support services, ensuring operational efficiency, and maintaining a detail-oriented environment. The ideal candidate will bring strong organizational skills, excellent customer service abilities, and a proactive attitude to contribute to the smooth functioning of office operations.<br><br>Responsibilities:<br>• Perform reprographics, mail services, and intake tasks following established procedures and guidelines.<br>• Maintain and organize conference rooms while ensuring office supplies are replenished regularly.<br>• Operate and troubleshoot office equipment, including printers and copiers, with minimal supervision.<br>• Ensure job tickets are accurately completed and manage workflow to meet deadlines.<br>• Conduct quality assurance checks on completed tasks for accuracy and adherence to standards.<br>• Communicate effectively with supervisors and clients to address job-related concerns or updates.<br>• Utilize logs to track office services activities and maintain accurate records.<br>• Lift and transport supplies or equipment weighing up to 50 pounds as part of daily operations.<br>• Follow company policies and procedures while prioritizing tasks to meet organizational needs.<br>• Support other service lines, including hospitality, reception, and audio/visual setups, as required.
<p><b>Robert Half is partnering with a client in Golden on an Accounting Specialist opening. </b></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detail-oriented <strong>Accounting Specialist</strong> to join our dynamic supply chain team. This role is critical in ensuring accurate billing and compliance with international commercial requirements. You will work closely with four Account Managers to verify invoices against purchase orders and freight bills, manage tariff changes, and finalize customer billing.</p><p>The ideal candidate thrives in a fast-paced environment, has exceptional attention to detail, and can confidently handle commercial documentation from multiple international sources.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with Account Managers to verify billing accuracy against POs and freight bills.</li><li>Ensure final invoices reflect correct tariffs and any applicable changes.</li><li>Review and validate commercial information received from overseas partners.</li><li>Maintain and follow a structured checklist for billing processes.</li><li>Process approximately 10 import files per week, ensuring timely and accurate completion.</li><li>Manage credit applications and run financial reports as needed.</li><li>Utilize accounting systems for data entry and reconciliation (NetSuite experience preferred).</li><li>Work with Avalara for tax compliance and reporting.</li></ul><p>This role is 100% in office. Candidates must be able to commute to Golden, 5 days a week. </p><p><br></p>
<p>We are looking for a State and Local Tax Manager to join our dynamic public accounting firm in Lakewood, Colorado. In this role, you will lead client engagements, offering expert guidance on state and local tax matters while fostering collaboration across departments. This is an exciting opportunity for a proactive individual who thrives on solving complex tax challenges and mentoring team members to achieve excellence.</p><p><br></p><p><em>***Local candidates have the flexibility to work from the office at their convenience or work fully remote. The company is also open to hiring fully remote employees from anywhere in the U.S.</em></p><p><br></p><p><strong>Key Responsibilities </strong></p><ul><li>Deliver SALT compliance and consulting solutions related to multistate income, franchise, sales and use, gross receipts, and property taxes </li><li>Interact with clients and manage engagements from planning through delivery </li><li>Mentor and develop staff </li><li>Collaborate with internal tax experts to solve complex client issues</li><li>Participate in client development, including scoping, planning, and decision-making</li><li>Leverage technology and templates to enhance service delivery </li><li>Develop and execute a practice development plan including networking and client expansion activities</li></ul>
<p><strong>Robert Half has partnered with a manufacturing company in E. Denver in search of an Accounts Receivable Specialist! The Accounts Receivable Specialist position is paying $60,000-$66,000!</strong></p><p><br></p><p><strong>The Accounts Receivable Specialist will be responsible for the following:</strong></p><ul><li>Prepare and process invoices accurately and in a timely manner, while monitoring aging reports and reconciling customer accounts.</li><li>Conduct follow-ups on outstanding payments through phone calls and written correspondence to ensure timely collections.</li><li>Investigate and resolve disputes, chargebacks, and billing discrepancies with professionalism and efficiency.</li><li>Gather documentation and manage repayment requests for invalid deductions, collaborating with internal and external resources.</li><li>Record and reconcile payments, ensuring proper allocation and addressing any unapplied funds.</li><li>Respond to customer inquiries about billing, payment terms, and account balances, providing clear and prompt communication.</li><li>Process write-offs, credit memos, and debit memos in accordance with company policies and approvals.</li><li>Generate and deliver tailored reports for customers, sales teams, and other stakeholders as needed.</li><li>Handle sensitive and confidential information with professionalism and discretion.</li><li>Offer support to the Accounts Receivable Supervisor and Accounting Manager in maintaining departmental efficiency and completing assigned tasks.</li></ul><p><strong>Requirements for the Accounts Receivable Specialist include:</strong></p><ul><li>2+ years of accounts receivable experience</li><li>Manufacturing experience</li><li>Proficient within MS Excel</li></ul><p><strong>If interested in the Accounts Receivable Specialist position, please click "Apply Now" below!</strong></p>
<p>We are looking for a skilled and experienced Tax Manager to join our team in Boulder, Colorado. In this role, you will oversee a variety of tax-related tasks, including preparing and reviewing tax filings, providing strategic tax planning advice, and ensuring compliance with federal and state regulations. This position offers the opportunity to build strong client relationships and contribute to their financial success through expert tax solutions.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review federal and state tax returns for individuals, partnerships, S corporations, and C corporations with a focus on accuracy and compliance.</p><p>• Develop and implement tax planning strategies to minimize liabilities and optimize financial outcomes for clients.</p><p>• Foster strong client relationships by understanding their financial needs and providing tailored tax advice.</p><p>• Support clients during audits by preparing documentation and resolving issues with taxing authorities.</p><p>• Conduct in-depth research on complex tax matters and provide detailed analysis to ensure compliance with changing tax laws.</p><p>• Collaborate with internal teams such as accounting and advisory functions to deliver comprehensive financial solutions.</p><p>• Stay informed on updates to federal, state, and local tax regulations to ensure accurate filings and compliance.</p><p>• Manage multiple projects and deadlines effectively while maintaining high attention to detail. </p>
