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2 results for Customer Service Representative in Denver, CO
- Littleton, CO
- onsite
- Temporary to Hire
- 22 - 22 USD / Hourly
- <p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly.</p><p><br></p><p>• Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs.</p><p><br></p><p>• Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication.</p><p><br></p><p>• Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution.</p><p><br></p><p>• Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations.</p><p><br></p><p>• Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently.</p><p><br></p><p>• Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners.</p><p><br></p><p>• Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.</p>
- 2026-05-06T00:00:00Z
- Denver, CO
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for an Customer Service Representative to support resident inquiry resolution and documentation activities for a Short-term Contract position in Lakewood, Colorado.</p><p><br></p><p>This role focuses on reviewing questions submitted through an online portal, researching account and property details, and providing timely written updates to customers.</p><p><br></p><p>The ideal candidate is resourceful, organized, and comfortable working independently on repetitive tasks while navigating multiple systems to identify accurate information and next steps.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Review incoming resident inquiries through the online portal and determine the nature of each request</p><p><br></p><p>• Investigate account details, property records, and related information using internal research tools and available resources</p><p><br></p><p>• Submit insurance policies and supporting documentation through the portal with close attention to accuracy and completeness</p><p><br></p><p>• Communicate status updates and follow-up responses to customers in a clear, detail-focused manner</p><p><br></p><p>• Support resident liability program activities, including research related to coverage questions and claim outcomes</p><p><br></p><p>• Examine cases involving policy denials, refund requests, and other account-specific issues to help identify appropriate resolution paths</p><p><br></p><p>• Use search tools to locate resident records, confirm relevant details, and reconcile unclear or incomplete information</p><p><br></p><p>• Build knowledge of processes and systems quickly while taking on increasing responsibility for inquiry handling over time</p>
- 2026-05-07T00:00:00Z