4 Results for Desktop Support Technician Jobs in Delray Beach, FL

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Help Desk/Desktop Support Analyst

Miami, FL
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development. Responsibilities: • Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users. • Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date. • Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications. • Support account access and user administration tasks within Active Directory, including routine account maintenance. • Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner. • Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
2026-10-02T00:00:00Z

Help Desk

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-10-04T00:00:00Z

IT Support Administrator

Fort Lauderdale, FL
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are hiring an IT Support Administrator to provide Level 1–3 technical support for end users across the organization. This role supports day-to-day IT operations, troubleshooting a wide range of hardware, software, and connectivity issues.Responsibilities:<ul><li>Provide Level 1–3 IT support</li><li>Support Office 365 and Active Directory</li><li>Image, deploy, and configure PCs</li><li>Troubleshoot enterprise applications, email, hardware, remote access, and connectivity</li><li>Support local and network printers</li><li>Perform updates for desktops, laptops, and mobile devices</li><li>Support VoIP systems</li><li>Manage Apple iPads and iPhones using mobile device management (MDM)</li></ul>
2026-10-01T00:00:00Z

IT Support Administrator

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a skilled and service-oriented IT Support Administrator to join our team. This role will be responsible for handling a wide range of technical support needs, including Level 1 through Level 3 issues, while ensuring end users receive timely and effective assistance.The ideal candidate will have hands-on experience supporting desktop and mobile technologies, enterprise applications, and core infrastructure in a fast-paced business environment.Key Responsibilities:<ul><li>Provide technical support for Level 1, Level 2, and Level 3 IT issues across the organization.</li><li>Administer and support Microsoft Office 365 environments, including email and user account troubleshooting.</li><li>Perform PC imaging, deployment, and setup for new and existing users.</li><li>Manage user accounts, permissions, and group policies within Active Directory.</li><li>Troubleshoot and resolve issues related to enterprise applications, local and network printing, email, connectivity, remote access, and hardware.</li><li>Perform desktop, laptop, and mobile device updates, including patching and routine maintenance.</li><li>Support and troubleshoot VoIP phone systems.</li><li>Manage Apple iPads and iPhones through mobile device management (MDM) solutions.</li><li>Document issues, resolutions, and support procedures to improve service delivery.</li><li>Collaborate with internal teams and vendors to resolve escalated technical issues.</li></ul>
2026-10-01T00:00:00Z

4 results for Desktop Support Technician in Delray Beach, FL