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7 results for Application Support Analyst in Delray Beach, FL

Application Support Analyst

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Analyst to join a municipal technology team in Florida. This contract-to-permanent position is ideal for someone who enjoys supporting enterprise applications, resolving technical issues, and partnering with business users to keep critical systems running smoothly. This fully onsite role focuses on application administration, integration support, reporting, and continuous system improvement across key business platforms.Responsibilities:<ul><li>Provide day-to-day support for enterprise applications, troubleshoot functional and technical issues, and ensure reliable system performance for end users.</li><li>Administer and support ERP and related business applications used across departmental operations.</li><li>Monitor, maintain, and assist with integrations between core platforms, including ERP, content management, and timekeeping systems.</li><li>Investigate data discrepancies, perform root-cause analysis, and partner with internal stakeholders to resolve system and process issues.</li><li>Create, run, and refine SQL queries, reports, and data extracts to support operational and business reporting needs.</li><li>Coordinate application installations, deployments, configuration updates, and testing activities in alignment with business requirements.</li><li>Collaborate with technical and functional teams to document application behavior, support procedures, and configuration changes.</li><li>Assist with future application enhancements and system-related projects, including support for expanded enterprise application functionality.</li></ul>
2026-08-24T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development. Responsibilities: • Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users. • Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date. • Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications. • Support account access and user administration tasks within Active Directory, including routine account maintenance. • Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner. • Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
2026-08-24T00:00:00Z

Business Analyst

West Palm Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a detail-oriented Business Analyst to join our team and help drive operational improvements, business process optimization, and data-informed decision-making.The Business Analyst will work closely with stakeholders across departments to gather requirements, analyze business needs, identify process improvement opportunities, and support the implementation of strategic initiatives. This role is ideal for someone who combines strong analytical thinking with excellent communication and problem-solving skills.Key Responsibilities<ul><li>Partner with business leaders and cross-functional teams to understand objectives, challenges, and opportunities.</li><li>Gather, document, and analyze business requirements for new processes, systems, and initiatives.</li><li>Translate business needs into functional specifications and actionable recommendations.</li><li>Evaluate current workflows and identify opportunities to improve efficiency, quality, and performance.</li><li>Create process maps, business cases, reports, dashboards, and other supporting documentation.</li><li>Analyze data to identify trends, risks, and opportunities that support strategic decision-making.</li><li>Support project teams during planning, testing, implementation, and post-launch review.</li><li>Facilitate meetings with stakeholders to review requirements, priorities, and project progress.</li><li>Assist with change management, user training, and adoption efforts related to new systems or processes.</li></ul>
2026-08-27T00:00:00Z

Business Analyst

Deerfield Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Position Overview: The Business Analyst is responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements, and supporting the communication with and delivery of solutions to stakeholders. This role requires 3-5 years of experience in business analysis, with a willingness to take on on-call responsibilities and familiarity with SSO integrations, SAML authentications, and Dynamics CE. Key Responsibilities:· Elicit, understand, interpret, and represent functional and non-functional requirements, including business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels, and performance.· Plan and facilitate requirements elicitation sessions using techniques such as joint application design (JAD) sessions, interviewing, brainstorming, job shadowing, and other requirements elicitation techniques.· Function as a liaison between the information systems group, vendors, business groups, and other departments as needed.· Apply judgment in interpreting and delivering business solutions that optimize the user’s experience.· Articulate technology in terms stakeholders can understand, and conversely articulate business concepts and processes to the technical team.· Analyze, categorize, document, and validate requirements to the appropriate level of granularity so that technical teams can translate them into system design.· Work with quality assurance and business teams in defining the QA strategy, test plans, and use cases for QA activities.· Communicate planned and unplanned activities to appropriate parties as needed.· Anticipate and understand the impact of changes in business objectives and their effect on project scope as well as the downstream impact.· Draw business process diagrams to visually represent workflows and processes.
2026-08-18T00:00:00Z

Cybersecurity Analyst

Deerfield Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-08-18T00:00:00Z

Desktop Support Technician

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support professional to provide hands-on technical support across end-user devices, Microsoft environments, and core infrastructure. This role will support daily IT operations including Intune administration, Microsoft 365 support, device imaging, Active Directory user administration, basic network troubleshooting, and entry-level server support.Key Responsibilities<ul><li>Provide desktop and laptop support for end users in onsite and remote environments</li><li>Administer and support Microsoft Intune for device enrollment, configuration, and policy management</li><li>Support the Microsoft 365 environment including Outlook, Teams, OneDrive, and user account issues</li><li>Perform PC imaging, deployment, refreshes, and hardware/software installations</li><li>Manage user accounts, groups, permissions, and password resets in Active Directory</li><li>Troubleshoot basic connectivity issues involving routers, switches, VPNs, and wireless networks</li><li>Assist with basic server support, including monitoring, patching assistance, and routine maintenance</li><li>Respond to tickets, document resolutions, and escalate more complex issues when needed</li><li>Set up and support printers, peripherals, mobile devices, and conference room technology</li><li>Maintain asset inventory and support onboarding/offboarding activities</li></ul>
2026-08-27T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Our company is seeking a skilled Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role is ideal for a technology professional with experience in desktop support, system imaging, hardware deployments, and Microsoft technologies including SCCM and Office 365.The Desktop Support Technician will be responsible for supporting daily IT operations, troubleshooting hardware and software issues, preparing and deploying devices, and ensuring users have reliable access to the tools they need to be productive.Key Responsibilities:<ul><li>Provide desktop support for Windows 10/11 laptops, desktops, and related peripherals</li><li>Perform system imaging, configuration, and deployment of new and replacement devices</li><li>Use SCCM to support software distribution, patching, operating system deployment, and endpoint management</li><li>Troubleshoot and resolve issues related to Office 365, including Outlook, Teams, OneDrive, and other Microsoft applications</li><li>Set up, install, and deploy computer hardware, monitors, docking stations, printers, and mobile devices</li><li>Support user account administration, basic access issues, and workstation configurations</li><li>Diagnose and resolve hardware, software, and connectivity problems in a timely manner</li><li>Document technical issues, resolutions, and deployment activity within the ticketing system</li><li>Assist with equipment inventory management, asset tracking, and refresh initiatives</li><li>Provide excellent customer service and communicate effectively with end users at all levels of the organization</li></ul>
2026-08-27T00:00:00Z