<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
Our client in the Madison Heights area is looking to permanent a project coordinator to support the project managers at this exciting and growing manufacturing/construction company. The exciting role is open due to growth. <br> Key Responsibilities: Project Coordination & Scheduling Schedule surveys, pre-start meetings, and site visits in alignment with Project Managers and client availability. Coordinate installation works, snagging, commissioning visits, and resource allocation using internal systems (TeamUp, Smartsheet, Dropbox). Manage skip/container bookings, installer briefings, and delivery notes for seamless project execution. Maintain accurate project trackers and update calendars with confirmed dates and changes. Documentation & Compliance Prepare, review, and submit Risk Assessments & Method Statements (RAMS) tailored to each project. Compile and distribute delivery notes, installation packs, small works reports, and commissioning handover documentation. Ensure accurate record-keeping across project folders and internal systems. Support NCR (non-conformance report) submission processes and follow red-flag procedures to resolve unfinished works. Client & Stakeholder Communication · Act as first point of contact for client scheduling, confirmations, and project updates. · Draft and send detail oriented client communications, ensuring clarity on scope, timelines, and site requirements. · Liaise with installers, contractors, and internal departments (Pre-Con, Logistics, Aftercare, Accounts, Quality, Operations). Resource & Logistics Management Support labour allocation by liaising with Resource Managers and ensuring installers have all relevant project information in advance. Coordinate delivery of doorsets, components, and consumables in line with project timelines. Ensure appropriate site access, permits, and client requirements are arranged prior to works commencing. Continuous Improvement Identify opportunities to streamline scheduling, documentation, and communication processes. Provide feedback on recurring issues and support the development of best practices across the Projects team. <br> <br> <br> <br> <br> <br>
<p>We are looking for a skilled Maintenance Coordinator to join our team in Toledo, Ohio. In this contract to hire role, you will play a key part in ensuring the smooth operation of property management and facilities services within our portfolio. This position requires strong organizational skills and the ability to manage multiple administrative and scheduling tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Enter and monitor work orders from initiation to completion, ensuring timely updates and resolutions.</p><p>• Coordinate and schedule vendors for various property-related tasks, tracking progress through to completion.</p><p>• Arrange and oversee inspections for lighting, thermostats, and other property systems.</p><p>• Maintain clear and thorough communication with tenants and office employees regarding property updates.</p><p>• Manage utility data, including tracking, approval, and invoicing processes.</p><p>• Organize and maintain departmental spreadsheets and records to ensure accurate documentation.</p><p>• Schedule tenant walk-out appointments and oversee their execution.</p><p>• Track fire code compliance, inspection reports, and relevant organizational information.</p><p>• Negotiate and manage contracts for services such as lawn care, snow removal, sweeping, and trash disposal.</p><p>• Prepare precise documents and correspondence to support department needs.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Madison Heights, Michigan. In this role, you will manage scheduling and registration tasks while providing exceptional support to patients and clinical staff. This is a long-term contract position offering the opportunity to make a meaningful impact in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Handle a significant volume of incoming calls to coordinate patient scheduling efficiently.<br>• Arrange medical appointments and procedures across multiple facilities, ensuring compliance with clinical guidelines.<br>• Provide clear and accurate responses to patient inquiries, directing them to the appropriate departments.<br>• Communicate regularly with clinical teams to update patient status and coordinate scheduling.<br>• Work collaboratively with medical professionals to enhance scheduling processes and patient access.<br>• Utilize multiple technology systems simultaneously to complete scheduling and registration tasks.<br>• Accurately collect and record demographic, billing, and insurance information from patients or their representatives.<br>• Educate patients about preparation requirements and procedures following established protocols.<br>• Inform patients of anticipated co-pays and deductibles, ensuring transparency regarding payment expectations.<br>• Analyze financial details in registration systems and relay relevant information to patients and the billing office.
Robert Half is seeking an experienced an Operations Specialist responsible for assisting with the day-to-day operations. This new and exciting opportunity is to support a non-profit organization located on-site in Ann Arbor. If you have a passion for people, with leadership experience and great communication skills, this non-profit opportunity is meant for you! ONSITE work schedule Tuesday through Saturday 1pm - 9:30pm. Pay up to $25/hr. <br><br>Operations Specialist Duties:<br><br>Duties & Responsibilities<br>• Work diligently to aid clients in removing barriers to service provision.<br>• Help manage day to day operations by monitoring the quality of care provided by checking in with staff and clients, at on and off-site locations.<br>• Directly assist all staff in crisis situations. Help empower agency team members to handle crisis situations and directly engage in crisis situations as needed.<br>• Administrative duties as required, which includes but is not limited to timesheets and regular scheduling (i.e fill vacant shifts with other staff or self when necessary).<br>• Assist in managing operations during the winter months including winter rotating shelter and other offsite locations<br>• Assist the management team in developing and implementing methods to improve our agency service delivery<br>• Carry out overall operations duties as assigned<br>• Oversee completion of real-time data entry in HMIS system to ensure that case record is complete, accurate, and up to date as needed.<br>• Participate in staff meetings to review advocacy and other service issues as needed<br>• Point of contact for Operations staff.<br>• Assist in ensuring highest quality of stewardship of volunteer base as necessary for role including within the rotating program. Assist Development Team in maximizing efforts to support, recruit and maintain volunteers.<br>• Supervise building repairs, maintenance, cleaning, and supply orders. Manage vendor relationships to ensure high-quality, cost-effective services. <br>• Assist with cleaning the facility directly as needed to meet operational needs<br>• Implement fire drills, safety planning, emergency preparedness planning to ensure agency is prepared for potential emergencies<br>• Other duties as assigned to ensure safe and effective operations <br><br>Must meet the following qualifications to be considered:<br>Qualifications:<br><br>• Bachelor's degree preferred in business, management, human resources <br>• 2 years of experience in management at a not-for-profit program. Business Administration or Social Work degree or experience a plus.<br>• Demonstrated understanding of the issues of Homelessness and Housing. <br>• Strong computer skills <br>• The successful candidate will work well with teams and be adept at team building and performance measuring. <br>• Excel at operating in a fast pace, community environment. <br>• Demonstrated leadership and vision in managing staff groups and major projects or initiatives. <br>• Demonstrated strong critical thinking skills. <br>• Strong problem-solving skills skills<br>• Must have a positive attitude, be open to change, and eager to be a part of achieving greater mission of ending homelessness.
Our client is in search of an experienced Accounting Specialist near Whitmore Lake, Michigan area. This position is 100% fully onsite. The Accounting Specialist will be a significant part of the Finance team, focusing on full-charge accounts payable administration, vendor invoice management, and supporting scheduling and project work. The Accounting Support Specialist is a member of the Finance team of a fast-growing company. This role pays up to $25/hr.<br><br>Responsibilities of the Accounting Specialist<br>Responsible for full-charge accounts payable.<br>Code a high volume of vendor invoices & expense reports.<br>Reconcile vendor account balances.<br>Research and resolve outstanding vendor problems.<br>Handle daily department mail by opening, sorting, distributing.<br>Scheduling / Qualifications / Requirements<br>Demonstrated working knowledge of general ledger, accounts payable, accounts receivable.<br>Knowledge of finance office management and administrative procedures.<br>Attention to detail and accuracy is critical.<br><br>Must meet the following criteria to be considered for this role:<br>Mandatory minimum of 2+ years of solid accounting experience<br>Must be familiar with QuickBooks online<br>Demonstrated ability to work with minimum supervision.<br>Clear communication skills.<br>Highly proficient computer skills <br>Microsoft Excel experience is needed.<br>Education & Experience<br>Associate degree in accounting or related field preferred.
We are looking for a detail-oriented Administrative Assistant to support the Vice President of a higher education institution in Detroit, Michigan. In this contract position, you will play a key role in managing schedules, organizing travel logistics, and coordinating conferences. The ideal candidate will bring bilingual proficiency, strong organizational skills, and expertise in office software to ensure efficient day-to-day operations.<br><br>Responsibilities:<br>• Manage and maintain the Vice President’s calendar to ensure seamless scheduling and timely appointments.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Organize and oversee conference setup, including preparation of materials and room arrangements.<br>• Prepare thorough correspondence and documents using Microsoft Word and other tools.<br>• Utilize Microsoft Excel to track data and generate reports as needed.<br>• Oversee email communications, ensuring prompt responses and efficient organization of messages.<br>• Perform data entry tasks with accuracy, including alphanumeric data.<br>• Set up and clean conference rooms before and after meetings, ensuring a well-organized environment.<br>• Operate office equipment such as printers and copiers to support administrative tasks.<br>• Collaborate with team members to optimize workflow and enhance productivity.
We are seeking an experienced HR Payroll specialist to oversee and manage payroll operations within a dynamic work environment. This long-term contract position is based in Livonia, Michigan, and requires expertise in handling multi-state payroll processes and managing payroll for a large workforce. The ideal candidate will demonstrate strong leadership skills and a proven ability to ensure accuracy and compliance in payroll operations.<br><br>Responsibilities:<br>• Manage full-cycle payroll processes, ensuring timely and accurate completion of payroll activities.<br>• Oversee multi-state payroll operations, including compliance with varying state regulations.<br>• Utilize ADP Workforce Now to streamline payroll tasks and maintain accurate employee records.<br>• Process bi-monthly payroll for a workforce exceeding 500 employees.<br>• Ensure compliance with federal, state, and local payroll regulations.<br>• Address and resolve payroll discrepancies or employee inquiries promptly and efficiently.<br>• Collaborate with HR and finance teams to align payroll operations with organizational goals.<br>• Implement best practices for payroll management to improve efficiency and accuracy.<br>• Generate payroll reports and provide insights to support decision-making processes.<br>• Train and mentor team members on payroll procedures and systems.
We are looking for a detail-oriented Accountant to join our team in Detroit, Michigan. This contract-to-permanent position offers an excellent opportunity to contribute to financial operations such as managing accounts payable, accounts receivable, and performing general ledger activities. The role includes a hybrid schedule with occasional remote work.<br><br>Responsibilities:<br>• Manage accounts payable processes, ensuring timely and accurate payments.<br>• Oversee accounts receivable tasks, including invoicing and collections.<br>• Perform general ledger activities, maintaining accurate financial records.<br>• Prepare and post journal entries to support financial reporting.<br>• Conduct bank reconciliations to ensure account accuracy.<br>• Assist in month-end and year-end closing procedures.<br>• Analyze financial data to identify discrepancies and resolve issues.<br>• Collaborate with team members to ensure compliance with accounting standards and policies.<br>• Provide support for audits and financial reviews as needed.<br>• Utilize accounting software to streamline and optimize workflows.
<p>Accounts Payable Specialist</p><p><strong>Work Environment:</strong> Hybrid | Fashion-forward, design-inspired offices</p><p>ABOUT OUR CLIENT</p><p>Our client is a <strong>nationally recognized leader and respected brand</strong> known for quality, innovation, and operational excellence. The organization offers a collaborative, team-oriented culture where employees are encouraged to take ownership, communicate openly, and contribute to continuous improvement. The company blends creative energy with disciplined business practices in a dynamic, growth-focused environment.</p><p>THE OPPORTUNITY</p><p>This Accounts Payable Specialist role is part of a <strong>high-volume, shared services accounting team</strong> supporting multiple business units. The position plays a key role in ensuring accurate, timely processing of vendor invoices while partnering closely with internal teams and external vendors. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values strong teamwork.</p><p>KEY RESPONSIBILITIES</p><ul><li>Process <strong>high volumes of vendor invoices</strong> with accuracy and efficiency</li><li>Perform <strong>three-way matching</strong> (purchase orders, receipts, invoices) and resolve discrepancies</li><li>Research and correct invoice errors, pricing issues, and quantity variances</li><li>Act as a primary point of contact for <strong>vendor inquiries</strong>, maintaining professional relationships</li><li>Partner with internal teams to ensure timely approvals and issue resolution</li><li>Maintain accurate records within the ERP system and support month-end close activities</li><li>Leverage <strong>Microsoft Excel</strong> for reconciliations, reporting, and data validation</li><li>Identify opportunities to improve AP processes, controls, and workflow efficiency</li></ul><p>For immediate and confidential consideration call Jeff Sokolowski directly at (248)365-6131 or apply today. </p><p><br></p>
We are looking for a detail-oriented and proactive Paralegal to join our team in Southfield, Michigan. This role involves providing critical support to attorneys specializing in insurance defense and litigation matters. The ideal candidate will bring expertise in legal drafting, trial preparation, and case management to ensure efficient and accurate legal processes.<br><br>Responsibilities:<br>• Support attorneys in insurance defense and litigation cases by conducting thorough legal research and preparing case materials.<br>• Draft legal documents, including discovery responses, pleadings, and correspondence, ensuring accuracy and compliance with legal standards.<br>• Manage case files and maintain organized records using case management software.<br>• Assist in trial preparation by gathering evidence, preparing exhibits, and coordinating witness schedules.<br>• Monitor deadlines and court requirements to ensure timely filings and adherence to procedural rules.<br>• Collaborate with attorneys to develop effective strategies for case resolution.<br>• Conduct discovery processes, including document review and analysis.<br>• Communicate effectively with clients, opposing counsel, and court personnel to facilitate case progression.<br>• Provide administrative support for litigation proceedings, including scheduling and maintaining calendars.
We are looking for a detail-oriented Financial Advisor Assistant to join our team in Farmington Hills, Michigan. In this role, you will support financial advisors by handling administrative tasks, assisting with investment account processing, and maintaining compliance standards. The ideal candidate will have a solid understanding of retirement accounts and investment products, coupled with excellent communication and organizational skills.<br><br>Responsibilities:<br>• Assist in processing mutual fund transactions and oversee trade execution to ensure accuracy.<br>• Manage applications and exchanges for variable annuities while maintaining compliance.<br>• Handle account transfers, rollovers, funding, and account updates with precision and timeliness.<br>• Collaborate with clients to address account servicing needs and maintain regular communication.<br>• Prepare necessary documentation for financial advisors and ensure its accuracy.<br>• Schedule and organize client meetings, including annual reviews, and follow up on post-meeting tasks.<br>• Manage beneficiary changes, account adjustments, and maintain both physical and digital records.<br>• Utilize tools such as DocuSign, Microsoft 365, and Google Drive to streamline administrative workflows.<br>• Ensure adherence to compliance regulations in all client-related activities and processes.<br>• Support the advisor in maintaining accurate records and documentation for all client accounts.
Our client is a growing law firm seeking an experienced Legal Assistant to support the firm's growing litigation practice. This position offers an excellent opportunity to develop your career in a highly respected organization offering a collegial work environment.<br><br>Responsibilities:<br><br>Provide administrative support to attorneys, including calendar management, document preparation, and file organization.<br>Prepare and file legal documents, such as pleadings, motions, and discovery requests.<br>Assist with case management, including scheduling appointments, preparing for depositions, and organizing exhibits.<br>Maintain client files, ensuring accuracy and confidentiality.<br>Communicate effectively with clients and court personnel.<br><br>Qualifications:<br><br>High school diploma or equivalent.<br>At least two years of legal assistant experience preferred.<br>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).<br>Strong organizational and time management skills.<br>Excellent written and verbal communication skills.<br>Attention to detail and accuracy.
<p>We are looking for a detail-oriented Executive Assistant to provide comprehensive administrative support to senior leadership. This contract position, based in Northwood, Ohio, requires a proactive individual who excels in managing schedules, coordinating meetings, and handling travel arrangements. The ideal candidate will be adept at maintaining confidentiality, streamlining processes, and contributing to the efficient operation of executive-level activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to executives, including organizing and preparing documents for meetings and presentations.</p><p>• Coordinate and schedule meetings, events, and board committee sessions, ensuring all arrangements are handled smoothly.</p><p>• Manage travel arrangements and expenses for executives and their teams, including evaluating expense reports as needed.</p><p>• Oversee executive calendars and communications to ensure seamless coordination with clients and stakeholders.</p><p>• Maintain accurate financial and business records, including supporting charitable giving programs and aligning expenses with budgets.</p><p>• Administer company credit cards and ensure proper requisition processes.</p><p>• Facilitate project management tasks, ensuring deadlines and objectives are met efficiently.</p><p>• Develop detailed plans for events and activities, ensuring all logistical aspects are addressed.</p><p>• Perform other duties as assigned to support the leadership team.</p>
<p>Payroll Manager</p><p><strong>About Our Client</strong></p><p> Our client is a well-established, growth-oriented organization with a proven operating model and a strong commitment to employee experience. Known for its collaborative, energetic, and people-first culture, the company continues to expand while investing in modern systems, scalable processes, and high-quality workspaces. This is an environment where teams genuinely enjoy working together, ideas are welcomed, and leaders are empowered to make an impact.</p><p><strong>About the Role</strong></p><p> The Payroll Manager is responsible for leading end-to-end payroll operations for a diverse, multi-state workforce that includes both hourly and salaried employees. This role ensures accurate, timely, and compliant payroll processing while continuously improving systems, controls, and processes as the organization grows. The Payroll Manager serves as the internal subject-matter expert for payroll operations, tax compliance, audits, and reporting, and works closely with cross-functional partners to deliver an exceptional employee experience.</p><p>This position plays a critical role in supporting scale, driving efficiency, and maintaining compliance across federal, state, and local regulations in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee full-cycle, multi-state payroll processing for hourly and salaried populations</li><li>Ensure compliance with federal, state, and local wage, hour, and payroll tax regulations</li><li>Review and approve payroll reconciliations, journal entries, and payroll reporting</li><li>Manage payroll audits, tax filings, year-end processes, and third-party vendor relationships</li><li>Serve as escalation point for payroll inquiries and complex issues</li><li>Partner with HR, Finance, Legal, and external providers on payroll-related initiatives</li><li>Develop, document, and maintain payroll policies, procedures, and internal controls</li><li>Identify and implement process improvements to enhance accuracy, efficiency, and scalability</li></ul><p>If your experience meets or exceeds the requirements below, and if you have questions or would like more information, please call Jeff Sokolowski directly at (248)365-6131, </p>
<p>Tax Manager – Hybrid (3 Days In-Office)</p><p><strong>About the Role</strong></p><p> Our client, a <strong>large international manufacturer</strong> known for its innovation and commitment to quality, is seeking a <strong>Tax Manager</strong> to join its growing U.S. tax team. This role offers a <strong>hybrid schedule (3 days in-office)</strong> and significant <strong>career advancement opportunities</strong> within a global organization that values collaboration, continuous learning, and professional development.</p><p>As a key member of the corporate tax function, you will lead U.S. income tax accounting and reporting activities, ensure accuracy in financial statements, and coordinate with domestic and international teams on tax strategy and compliance. The position combines hands-on tax provision work with leadership, process improvement, and strategic insight—perfect for a motivated professional looking to grow within a high-performing, globally integrated business.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage preparation and review of quarterly and annual U.S. income tax provisions under ASC 740.</li><li>Oversee deferred tax calculations, effective tax rate analysis, valuation allowances, and return-to-provision reconciliations.</li><li>Consolidate and communicate U.S. tax provision data for global reporting purposes.</li><li>Maintain and document key tax attributes, including net operating losses, tax credits, and Section 163(j) carryforwards.</li><li>Supervise international and domestic tax computations for provision and budgeting, including BEAT, GILTI, and FDII.</li><li>Partner with external advisors and internal stakeholders to align provision and compliance processes.</li><li>Monitor and interpret changes in U.S. tax law and assess their impact on reporting and planning.</li><li>Review tax-related disclosures for internal financial statements and corporate reporting packages.</li><li>Support tax forecasting, budgeting, and strategic planning related to tax expense and cash tax management.</li><li>Provide technical support during audits, preparing documentation and responding to inquiries.</li><li>Champion process improvement initiatives and system enhancements using ONESOURCE, SAP, and other tax technologies.</li></ul><p>For immediate consideration please call Jeff Sokolowski directly at (248)365-6131 or apply directly today. </p><p><br></p>
<p>We are looking for an experienced Internal Audit Manager to join our clients team in Northern Oakland County. This role involves leading the internal audit function, ensuring compliance with industry standards, and driving risk management strategies. The ideal candidate will have a strong background in audit and leadership, paired with exceptional communication and organizational skills. Hybrid schedule.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the internal audit operations, ensuring adherence to regulatory and organizational standards.</p><p>• Conduct comprehensive risk assessments across financial, operational, and IT domains.</p><p>• Collaborate with the audit committee to present findings and recommend actionable solutions.</p><p>• Lead efforts to review and enhance internal controls within the organization.</p><p>• Monitor compliance with the Bank Secrecy Act, governance risk policies, and other relevant regulations.</p><p>• Develop strategies to manage financial risks, including interest rate risk and IT-related vulnerabilities.</p><p>• Provide guidance and mentorship to audit team members, encouraging attention to detail and continuous improvement.</p><p>• Prepare and deliver detailed reports and presentations on audit outcomes to stakeholders.</p><p>• Coordinate limited travel to external locations as needed to fulfill audit requirements.</p><p>• Stay updated on industry trends and best practices to continuously improve audit processes.</p>
