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2 results for Program Specialist in Dayton, OH
- Dayton, OH
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- <p>We are looking for a detail-oriented Program Specialist to support a busy non-profit team in Dayton, Ohio as application volume continues to grow. This Long-term Contract position focuses on reviewing submissions, confirming program eligibility, and helping applicants move through the assistance process with accuracy and care. The ideal candidate is comfortable handling high-volume data entry, communicating with individuals who may be under stress, and staying organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming applications thoroughly and enter applicant information into internal records with a high degree of accuracy.</p><p>• Verify that each submission meets program guidelines, including income-based eligibility requirements, before advancing the file.</p><p>• Contact applicants to gather missing documentation or clarify incomplete details so processing can continue without unnecessary delays.</p><p>• Arrange meetings or follow-up conversations when additional discussion is needed to support the application process.</p><p>• Process requests for assistance efficiently while helping reduce a significant backlog of pending applications.</p><p>• Maintain organized case information and update application statuses to ensure timely tracking and resolution.</p><p>• Provide attentive, empathetic service to applicants who may be frustrated or facing difficult circumstances.</p><p>• Support the team’s efforts to manage heavy monthly application volume while meeting established turnaround expectations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-02T00:00:00Z
- Oxford, OH
- onsite
- Temporary / Contract
- 31.6635 - 36.663 USD / Hourly
- We are looking for a Process Documentation Specialist to support administrative process improvement efforts in Oxford, Ohio. This Long-term Contract position is ideal for someone who can bring structure to existing workflows, convert manual materials into organized digital documentation, and strengthen consistency across day-to-day operations. The role begins with onsite collaboration and may transition to remote work once documentation has been fully digitized and organized.<br><br>Responsibilities:<br>• Review current administrative workflows and translate them into clear, well-organized process documentation.<br>• Develop, revise, and standardize standard operating procedures to improve clarity, usability, and consistency.<br>• Convert existing paper-based or informal materials into structured digital records that are easy to access and maintain.<br>• Evaluate existing procedures to identify inefficiencies and recommend practical improvements to support smoother operations.<br>• Organize files and documentation within OneDrive to create a reliable and searchable repository for process materials.<br>• Partner with stakeholders to gather procedural details, confirm accuracy, and ensure documentation reflects actual practices.<br>• Refine legacy documents by correcting gaps, removing outdated content, and aligning materials with current administrative needs.
- 2026-10-23T00:00:00Z