We are looking for a skilled Salesforce Administrator to oversee the strategy, implementation, and ongoing management of the Salesforce platform. In this role, you will collaborate with stakeholders to translate business needs into technical solutions while ensuring the system operates smoothly and efficiently. This position requires a proactive individual who can manage the product roadmap, execute hands-on configurations, and optimize platform capabilities.<br><br>Responsibilities:<br>• Act as the primary administrator for Salesforce, handling configurations such as objects, workflows, automations, permissions, and integrations.<br>• Collaborate with stakeholders to gather requirements, prioritize enhancements, and develop tailored solutions to meet business objectives.<br>• Plan and maintain the Salesforce product roadmap, ensuring successful releases and adoption across departments.<br>• Create and maintain training materials, documentation, and best practices to support system users.<br>• Monitor data integrity, system performance, and compliance with security standards.<br>• Troubleshoot technical issues, manage support tickets, and provide ongoing assistance to users.<br>• Identify opportunities for platform optimization and lead improvement initiatives.<br>• Facilitate cross-functional communication to align Salesforce capabilities with organizational goals.<br>• Ensure consistent updates and upgrades align with company needs and industry standards.
We are looking for an experienced IT Manager/Director to oversee critical technology operations within our organization in Dublin, Ohio. This Contract to permanent position offers the opportunity to lead innovative initiatives while ensuring the stability and reliability of essential systems. The ideal candidate will collaborate with cross-functional teams to deliver high-quality results and drive business growth.<br><br>Responsibilities:<br>• Serve as the primary accountability point for a key application within the Treasury Management and Enterprise Payments division.<br>• Manage production support teams to ensure the stability and reliability of mission-critical systems.<br>• Drive the delivery of new technology initiatives aligned with strategic roadmaps and business objectives.<br>• Oversee incident management processes, compliance standards, and root cause analysis for system issues.<br>• Collaborate with stakeholders to prioritize initiatives and balance operational support with project development.<br>• Lead technical teams by providing mentorship, coaching, and direction to ensure optimal performance.<br>• Coordinate with vendors to ensure adherence to delivery timelines, quality standards, and resource commitments.<br>• Work closely with infrastructure, IT operations, and application teams to maintain system reliability and alignment.<br>• Manage technical backlogs, including prioritization of tasks, resource allocation, and dependency management.<br>• Partner with business teams to define and implement technology solutions that meet organizational goals.