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1 result for Business Systems Analyst in Dayton, OH
- Dayton, OH
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Dayton, Ohio in a Contract to Permanent role. This position supports daily technology operations by assisting employees with technical issues, preparing workstations for use, and providing dependable frontline service across Microsoft-based environments. The ideal candidate is comfortable handling support requests, resolving user concerns with professionalism, and contributing to a well-documented, efficient IT support process.<br><br>Responsibilities:<br>• Provide first-line technical assistance for Microsoft Windows systems, Active Directory access, and Office Suite/O365 issues submitted by end users.<br>• Manage incoming service requests by responding to support tickets promptly, diagnosing problems, and escalating more complex matters when necessary.<br>• Prepare, image, configure, and deploy desktop and laptop equipment to support new and existing users across the organization.<br>• Deliver remote assistance and onsite deskside support to restore user productivity and address hardware or software concerns.<br>• Maintain and troubleshoot endpoint devices to ensure reliable performance and proper configuration.<br>• Record issue details, resolutions, and support procedures clearly to strengthen knowledge sharing and improve team efficiency.<br>• Contribute to technical initiatives and other assigned IT support projects as business needs require.
- 2026-05-20T00:00:00Z