Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for a Systems Administrator to oversee and optimize a benefits administration platform that supports eligibility, enrollment, premium billing, and connected data exchanges. This position works closely with operations, technology teams, and external partners to keep the system reliable, accurate, and compliant with healthcare-related requirements. Based in Plymouth Meeting, Pennsylvania, the role plays an important part in maintaining smooth benefits processing and supporting reporting, issue resolution, and ongoing platform improvements.<br><br>Responsibilities:<br>• Oversee daily administration of the benefits platform, ensuring core functions such as enrollment, eligibility, billing, and reporting operate effectively<br>• Configure and maintain benefit plans, member records, group structures, carrier connections, and business rules within the system<br>• Manage electronic data exchanges with health plans, third-party administrators, and vendor partners, including enrollment and billing-related files<br>• Track system performance, investigate processing issues, and resolve data or application problems that affect operational accuracy<br>• Conduct audits, reconciliations, and validation reviews to confirm eligibility details and premium information remain accurate and complete<br>• Partner with Benefits Operations, Finance, and Customer Service teams to support renewals, enrollment periods, and day-to-day benefit updates<br>• Coordinate platform updates, patches, enhancements, and testing activities with internal technology teams and external providers<br>• Prepare and maintain documentation covering system configuration, standard processes, and support procedures<br>• Produce custom reports and data extracts for operational analysis, financial review, and compliance-related needs<br>• Support integration activities and validation efforts for new plan years, product updates, and system enhancements involving connected business systems
We are looking for an accomplished Senior Director of IT Infrastructure Delivery Services to lead enterprise infrastructure strategy and execution for a large-scale retail environment in Edgewater Park, New Jersey. This role will guide high-performing teams and external partners to deliver reliable, secure, and scalable technology services that support critical business operations. The ideal candidate brings deep leadership experience across infrastructure domains, strong financial and vendor oversight capabilities, and the ability to drive modernization while maintaining service continuity.<br><br>Responsibilities:<br>• Lead the planning, delivery, and ongoing improvement of enterprise infrastructure services, ensuring stable and efficient support for business-critical operations.<br>• Direct cross-functional teams and external service providers in executing large, complex infrastructure initiatives across multiple technology domains.<br>• Oversee core platforms such as network services, cloud environments, Windows and Linux systems, storage, backup, endpoint technologies, and monitoring solutions.<br>• Establish strong governance practices for programs and portfolios, aligning delivery priorities with business objectives, risk considerations, and budget targets.<br>• Manage strategic vendor relationships, including performance reviews, contract discussions, and accountability for service quality at the executive level.<br>• Drive infrastructure standardization and operational maturity by promoting common services, consistent processes, and scalable support models across the organization.<br>• Lead response efforts during major incidents, providing steady decision-making and executive communication in high-impact situations.<br>• Partner with business and technology leaders on budgeting, forecasting, and investment planning to support long-term infrastructure goals.<br>• Support large platform implementations and end-user services initiatives, including complex changes within enterprise technology environments when required.
<p>We are looking for an IT Infrastructure Strategic Sourcing Manager to work closely with internal stakeholders and procurement leadership to lead IT Infrastructure strategic sourcing initiatives. The role will engage proactively with business partners to support strategic priorities, drive expense reduction initiatives, and provide consultative support to resolve business challenges. The position will leverage data analysis to inform sourcing strategies and executive-level decision making.</p><p>A successful candidate will champion the development and execution of strategic sourcing strategies with a focus on optimizing spend, mitigating risk, maximizing savings, and ensuring quality and delivery. This role requires strong negotiation expertise, deep sourcing experience, and the ability to influence stakeholders across a global, matrixed organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead and manage the end-to-end strategic sourcing lifecycle, including supplier identification and selection, competitive sourcing, pricing negotiations, and contract red‑lining in partnership with Legal for MSAs, Schedules, and SOWs.</p><p>· Manage and coordinate cross‑functional sourcing teams to execute complex sourcing initiatives.</p><p>· Develop a strategic sourcing opportunities pipeline through competitive marketplace introduction, demand management, supplier consolidation, and process re‑engineering.</p><p>· Directly manage high-value sourcing engagements with varying levels of spend, risk, and complexity across the following categories: Mainframe technologies, Mainframe ISVs, Outsourced Data Center Operations service providers, Data Center technologies (Compute, Storage, Network), Telecom, and Software and professional services.</p><p>· Align with business partners on sourcing strategy, timelines, and negotiation approach.</p><p>· Communicate regularly with key stakeholders on project scope, status, risks, requirements, dependencies, and key issues.</p><p>· Identify, quantify, and validate savings opportunities and work with business partners to achieve optimal cost reductions.</p><p>· Conduct market analysis and scenario modeling to support strategic sourcing decision.</p><p>· Evaluate existing sourcing and procurement procedures and present improvement recommendations to senior leadership.</p><p>· Analyze procurement costs and develop actionable cost reduction strategies.</p><p>· Drive purchasing decisions through cost analysis, market intelligence, and scenario modeling.</p><p>· Negotiate commercial terms with strategic suppliers covering pricing, service levels, quality, and risk.</p><p>· Collaborate with Procurement partners to identify and onboard new suppliers.</p><p>· Conduct market research, cost forecasting, and demand analysis.</p><p>· Assess sourcing and supplier risks and apply risk mitigation strategies while ensuring regulatory compliance.</p>
We are looking for an experienced IT Manager specializing in platform research systems to join our team in Piscataway, New Jersey. This is a contract position offering an exciting opportunity to lead cutting-edge initiatives in high-performance computing and storage environments. The ideal candidate will possess a strong technical background and proven leadership skills to manage complex IT systems and support research-driven technology needs.<br><br>Responsibilities:<br>• Oversee the administration and engineering of IT systems, including hardware, virtualization technologies, and large-scale environments.<br>• Lead a team of IT professionals, providing guidance and support to ensure successful project execution.<br>• Manage high-performance computing systems, including Linux at scale, job schedulers, and workload performance optimization.<br>• Implement and maintain high-performance research storage solutions, including parallel file systems and disaster recovery processes.<br>• Configure and optimize high-speed interconnects, GPUs, and node provisioning within clustered environments.<br>• Develop and manage automation and configuration management processes using scripting languages and tools.<br>• Ensure security best practices are adhered to, including identity integrations, access controls, and vulnerability management.<br>• Collaborate with researchers, central IT teams, and vendors to address technical needs and challenges.<br>• Utilize project management skills to plan, execute, and deliver IT initiatives effectively.<br>• Support container technologies and software environment management for research applications.