We are looking for a dedicated Administrative Assistant to join our team in Sanford, Florida. This Contract to permanent position combines customer service, sales support, and general administrative duties, requiring a proactive individual with a keen eye for detail. The ideal candidate will excel in fostering strong relationships while managing multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, addressing inquiries and offering solutions.<br>• Create and manage customer quotes, process sales orders, send confirmations, and track the progress of orders.<br>• Resolve customer concerns efficiently, providing updates on product inquiries, returns, and other issues.<br>• Support the sales team by preparing proposals, organizing literature, coordinating samples, and assisting with trade show preparations.<br>• Maintain precise records and handle various administrative tasks to ensure smooth operations.<br>• Collaborate with team members to implement customer service and sales support best practices.<br>• Monitor and report on sales data using Excel, including generating spreadsheets, formulas, and Pivot Tables.<br>• Actively contribute to building lasting customer relationships through excellent communication and service.<br>• Assist in identifying opportunities to enhance internal processes and improve customer satisfaction.