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2 results for Records Specialist in Danvers, MA

Barrington, NH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Collections Specialist to support receivables management efforts for a long-term contract opportunity based in New Hampshire. This role focuses on maintaining healthy account balances through detail-oriented outreach, timely follow-up, and accurate documentation across both commercial and consumer accounts. The ideal candidate brings strong judgment, clear communication, and a practical understanding of credit and billing collection practices. Responsibilities: • Contact commercial and consumer customers regarding past-due balances and work toward timely resolution of outstanding accounts. • Review account activity, payment status, and billing details to identify collection priorities and recommend next steps. • Maintain complete and accurate records of customer interactions, payment commitments, disputes, and follow-up actions. • Coordinate with internal teams to research account issues, clarify invoice questions, and support resolution of billing-related concerns. • Monitor aging reports and escalate high-risk or severely delinquent accounts when appropriate. • Negotiate payment arrangements within established guidelines while preserving positive customer relationships. • Apply collection procedures consistently to support compliance with company standards and credit practices.
2026-05-28T00:00:00Z

Worcester, MA
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently. Responsibilities:• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.• Review customer accounts for past-due items and take appropriate action to support collection efforts.• Process refunds and apply account credits when adjustments are required.• Maintain organized documentation of collection activity, customer communications, and account updates.• Work collaboratively with internal teams to address billing discrepancies and support account resolution.• Deliver a high level of customer service while balancing collection goals and account accuracy. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-05-11T00:00:00Z