<p>We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships.</p><p><br></p><p>In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow.</p><p><br></p><p>If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate customer and distributor credit worthiness.</p><p>• Assess credit risk in granting credit terms and establish credit lines.</p><p>• Collect from all our customers and record payments.</p><p>• Communicate via email and telephonically with customers, vendors, and Ockers employees.</p><p>• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.</p><p>• Create AR reports and work both internally and externally to keep accounts current.</p><p>• Keep information in an organized and accessible system for review and backup.</p><p>• Perform other duties as requested.</p><p><br></p><p>Required Experience:</p><p>• 5+ years' experience in a Collections role</p><p>• Bachelor's degree or experience equivalent</p><p>• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities</p><p>• Experience with ERP systems and proficiency in Excel and Outlook</p><p>• Strong internal and external customer service abilities</p>
<p>We are looking for a Billing Specialist to join our team in Easton, Massachusetts and help keep billing and accounting activities accurate, timely, and well organized. In this role, you will support invoicing across multiple projects, contribute to financial reporting needs, and work closely with accounting partners to maintain consistency in day-to-day operations. This position is primarily on-site, with potential flexibility for limited work-from-home days.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices for multiple projects and business activities with a high level of accuracy and attention to deadlines.</p><p>• Maintain billing records, enter financial data, and review documentation to support complete and reliable account information.</p><p>• Assist with sales tax-related billing tasks across multiple states while helping uphold compliance requirements.</p><p>• Support intercompany transactions and revenue tracking activities in coordination with senior accounting staff.</p><p>• Contribute to month-end close efforts by preparing billing-related information, reconciliations, and requested reports.</p><p>• Analyze billing data and prepare summaries that help accounting leadership monitor trends and resolve discrepancies.</p><p>• Help refine billing and accounting workflows by identifying opportunities to improve efficiency, standardization, and accuracy.</p><p>• Collaborate with internal stakeholders to address invoice questions, collection follow-up items, and statement-related issu</p>