We are looking for a dedicated Billing Specialist to join our team on a contract basis in Shrewsbury, Massachusetts. In this role, you will play a key part in managing billing operations, ensuring accuracy in invoicing, and collaborating with project management to streamline processes. This position requires a strong focus on accounts receivable and collections, with an emphasis on maintaining efficiency and precision in all billing-related activities.<br><br>Responsibilities:<br>• Prepare and issue approximately 400 invoices per month in collaboration with project managers.<br>• Monitor and update billing statuses for a backlog of completed projects to ensure timely processing.<br>• Communicate with clients regarding purchase orders, change order requests, and other billing-related inquiries.<br>• Generate quotes for police details and outages on a weekly basis.<br>• Verify that completed work and billable costs are accounted for in customer invoices, including costs outside the original scope of work.<br>• Review job costs prior to finalizing invoices to ensure accuracy and profitability, and consult project managers when necessary.<br>• Organize and lead bi-monthly billing meetings with project managers, ensuring all reports and notes are properly documented and accessible.<br>• Handle accounts receivable collections for specific customers and project managers, following established procedures.<br>• Collaborate with the controller and maintain organized records in shared accounting folders.
We are looking for a dedicated Collections Specialist to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a vital role in managing client accounts, resolving outstanding payments, and maintaining effective communication with clients. This is an excellent opportunity for someone with a strong background in accounts receivable and collections processes.<br><br>Responsibilities:<br>• Make outbound calls to clients, including hospitals, to follow up on outstanding orders and past-due payments.<br>• Maintain and strengthen client relationships through consistent and precise communication.<br>• Monitor accounts receivable activity to ensure timely payment and accurate recordkeeping.<br>• Address and resolve payment discrepancies or issues in a timely manner.<br>• Collaborate with internal teams to manage finance-related projects and tasks as needed.<br>• Provide regular updates and reports on collection activities to management.<br>• Ensure compliance with company policies and financial regulations during collection processes.<br>• Assist with additional accounting duties as required to support the finance team.
<p>We are looking for a meticulous and personable Payroll & Onboarding Specialist to join our team on a part-time basis in Westborough , Massachusetts. In this role, you will ensure the seamless processing of payroll while supporting new employees through a welcoming onboarding experience. With a focus on accuracy, compliance, and professionalism, this position is ideal for someone who thrives in a detail-oriented environment and values effective communication.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll efficiently and ensure timely payments for all employees.</p><p>• Verify and reconcile timesheets, attendance records, and payroll data to maintain accuracy.</p><p>• Handle bonuses, deductions, and adjustments in alignment with company policies and regulations.</p><p>• Address employee inquiries regarding payroll and benefits with clarity and professionalism.</p><p>• Collaborate with HR and Accounting teams to maintain accurate payroll records and reporting.</p><p>• Ensure compliance with federal, state, and local regulations related to payroll processing.</p><p>• Coordinate onboarding for new hires, including paperwork, payroll account setup, and first-day preparations.</p><p>• Organize and maintain confidential employee files and documentation securely.</p><p><br></p><p><strong><em><u>There is an immediate need! For quick turnaround please call me today! 508-205-2127, Eric Lebow</u></em></strong></p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Worcester Massachusetts. In this role, you will handle a variety of financial tasks, including invoice management, expense processing, and tax document preparation. The ideal candidate is detail-oriented, reliable, and skilled in maintaining organized records while ensuring accuracy in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter invoices into the accounts payable system and ensure timely processing.</p><p>• Manage vendor files and maintain comprehensive financial records for easy retrieval.</p><p>• Review and process employee expense reimbursements with precision and compliance.</p><p>• Assign appropriate coding to invoices to ensure proper allocation of expenses.</p><p>• Assist in the preparation and distribution of year-end tax documents, including Form 1099s.</p><p>• Provide support in payroll and other accounting functions through cross-training initiatives.</p><p>• Analyze financial data and documents to identify discrepancies and resolve issues.</p><p>• Collaborate with team members to enhance workflow efficiency and maintain high standards.</p><p>• Ensure compliance with company policies and accounting regulations in all tasks.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis for a two-month period in Cambridge, Massachusetts. In this role, you will manage payroll processes for a specific group of employees, ensuring accuracy and compliance with various benefit structures. This position requires expertise in payroll systems and attention to detail to maintain the integrity of all payment and benefit-related transactions.<br><br>Responsibilities:<br>• Process weekly payroll for approximately 300 firefighters with precision and efficiency.<br>• Manage and administer a range of benefits tailored to individual firefighter needs.<br>• Ensure compliance with payroll policies and procedures using the PeopleSoft system.<br>• Address payroll-related inquiries and resolve any discrepancies promptly.<br>• Collaborate with relevant departments to ensure timely and accurate payroll processing.<br>• Maintain detailed records and documentation of payroll transactions.<br>• Guarantee adherence to local, state, and federal regulations in all payroll activities.<br>• Provide support for additional administrative tasks related to payroll during the contract period.
<p>We are looking for a dedicated Loan Servicing Professional to join our team on a long-term contract basis. In this role, you will handle the end-to-end process of mortgage and consumer loan applications, ensuring accuracy and compliance with all relevant regulations. This position is fully onsite and based in Quincy area, Massachusetts, and offers an excellent opportunity to contribute to the success of a reputable organization in the banking industry.</p><p><br></p><p>Responsibilities:</p><p>• Review and process applications for mortgage and consumer loans, ensuring all required documentation is complete and accurate.</p><p>• Prepare and verify loan documentation in compliance with credit union policies and federal and state regulations.</p><p>• Coordinate loan closings, ensuring a smooth process for all parties involved.</p><p>• Maintain precise tracking logs and loan records to ensure data accuracy and accessibility.</p><p>• Monitor and address any discrepancies or issues related to loan servicing promptly.</p><p>• Communicate effectively with customers to provide updates, address inquiries, and deliver exceptional service.</p><p>• Collaborate with internal teams to ensure seamless loan administration and servicing.</p><p>• Stay updated on changes in regulations and policies to ensure compliance across all loan processes.</p><p>• Assist with ongoing audits and reporting to maintain operational standards.</p><p>• Support the implementation of best practices for improving loan handling efficiency.</p>
We are looking for a detail-oriented Accounting Clerk to join our team in Westborough, Massachusetts. In this long-term contract position, you will play a key role in managing financial transactions and ensuring the accuracy of accounting records. This is an exciting opportunity to contribute to a dynamic organization and work on a variety of critical accounting tasks.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions efficiently.<br>• Enter and maintain accurate financial data in the accounting system.<br>• Assist with the processing and reconciliation of invoices to ensure timely payments.<br>• Support the team in resolving discrepancies and addressing vendor inquiries.<br>• Perform data extraction and analysis to support financial reporting.<br>• Help with clearing a backlog of invoices and ensuring proper documentation.<br>• Collaborate on special accounting projects, providing support as needed.<br>• Maintain organized and up-to-date financial records and files.
We are looking for a skilled Payroll Manager to oversee payroll operations for a multi-location organization based in Woburn, Massachusetts. In this contract role, you will manage end-to-end payroll processes, ensuring accuracy and compliance for a weekly payroll exceeding 350 employees. This position requires strong expertise in ADP Workforce Now, multi-state payroll, and full-cycle payroll management.<br><br>Responsibilities:<br>• Process and manage weekly payroll for over 350 employees across multiple locations, ensuring accuracy and timeliness.<br>• Oversee the input and maintenance of accurate employee data, including onboarding new hires and updating payroll records as needed.<br>• Prepare and distribute W-2 forms at the end of the year, ensuring compliance with tax regulations.<br>• Utilize ADP Workforce Now to execute payroll operations efficiently and resolve any system-related issues.<br>• Handle expense reports and reimbursements using Concur T& E, ensuring proper documentation and processing.<br>• Ensure compliance with state and federal payroll regulations for multi-state payroll operations.<br>• Collaborate with management to address payroll-related inquiries and provide timely resolutions.<br>• Monitor and address discrepancies in payroll data, making necessary adjustments as required.<br>• Maintain accurate records and generate detailed payroll reports for auditing and analysis purposes.<br>• Support the organization during peak periods, adjusting work hours as required to meet deadlines.
We are looking for an experienced Recertification Specialist to join our team on a contract basis in Boston, Massachusetts. In this role, you will play a critical part in ensuring compliance with Section 8 housing certifications while providing exceptional administrative support. This position offers an opportunity to contribute to a dynamic real estate and property management environment.<br><br>Responsibilities:<br>• Review and verify Section 8 housing certifications to ensure compliance with regulations.<br>• Communicate effectively with tenants and stakeholders to address inquiries and provide necessary information.<br>• Perform data entry tasks with accuracy to maintain housing records and documentation.<br>• Manage email correspondence related to housing certifications and tenant inquiries.<br>• Handle inbound and outbound calls to schedule appointments and follow up on recertification processes.<br>• Coordinate and organize schedules for recertification meetings and tenant consultations.<br>• Provide customer service support to tenants, addressing concerns and guiding them through the recertification process.<br>• Collaborate with leasing consultants to ensure smooth operations and timely completion of recertifications.<br>• Maintain organized records and documentation for audit and reporting purposes.
We are looking for an experienced Accounts Payable Clerk to join our team in Danvers, Massachusetts. In this Contract-to-permanent role, you will play a key part in supporting financial operations by managing vendor payments, reconciling accounts, and ensuring accurate records. Your expertise will contribute to maintaining efficient workflows and compliance with accounting standards.<br><br>Responsibilities:<br>• Process vendor invoices by verifying accuracy and ensuring timely payment.<br>• Prepare and execute check runs in accordance with company schedules.<br>• Handle accruals and assist in reconciling accounts for accurate financial reporting.<br>• Support month-end close activities, including compiling necessary documentation.<br>• Maintain detailed and organized records of transactions and payment histories.<br>• Communicate with vendors to resolve discrepancies and ensure smooth payment processes.<br>• Collaborate with the accounting team to improve efficiency in accounts payable procedures.<br>• Ensure compliance with company policies and accounting regulations.<br>• Monitor and track expenses to provide accurate financial data for reporting.<br>• Assist in audits by providing relevant documentation and information.
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
We are looking for a meticulous and detail-oriented Data Entry Clerk to join our team on a contract basis in Concord, New Hampshire. In this role, you will be responsible for accurately inputting and managing data while adhering to established guidelines. This position is ideal for individuals who thrive in structured environments and are committed to maintaining high levels of accuracy.<br><br>Responsibilities:<br>• Enter and update data into computer systems with precision and efficiency.<br>• Verify the accuracy of data entries to ensure consistency and reliability.<br>• Follow detailed instructions and established procedures for data handling.<br>• Maintain organized records and documentation for easy retrieval.<br>• Perform quality checks to identify and correct any discrepancies in the data.<br>• Collaborate with team members to ensure smooth workflow and data integrity.<br>• Manage large volumes of numeric and text-based data entry tasks.<br>• Utilize computer systems and software tools effectively to complete assignments.<br>• Meet deadlines while maintaining high standards of accuracy.<br>• Adhere to confidentiality guidelines when handling sensitive information.
<p>We are looking for an experienced Accounting Manager to join our client's team in Natick, Massachusetts. In this long-term contract position, you will oversee key financial operations and ensure the accuracy and compliance of all accounting practices. The role requires strong leadership skills, expertise in financial reporting, and familiarity with the Tyler Technologies' Munis system.</p><p><br></p><p>Responsibilities:</p><p>• Supervise daily accounting activities, including accounts payable/receivable, payroll, and general ledger operations.</p><p>• Utilize the Munis system to manage financial transactions, generate reports, and maintain precise records.</p><p>• Prepare comprehensive financial statements and reports on a monthly, quarterly, and annual basis.</p><p>• Coordinate and lead external audit processes to ensure compliance and transparency.</p><p>• Analyze accounting data to create forecasts and detailed financial reports.</p><p>• Ensure adherence to federal, state, and local financial regulations.</p><p>• Assist in the development and execution of budgets using the Munis Budget module.</p><p>• Provide training and support to staff on Munis system functionalities and updates.</p><p>• Identify and implement process improvements and system optimizations to enhance efficiency.</p>
<p>We are seeking an Accounts Receivable Clerk to join our team in Westborough, Massachusetts. The role involves managing intercompany billings, processing manual invoices, and maintaining accurate customer credit records. This role is vital to our operations and requires someone with strong skills in Account Reconciliation, Accounts Receivable (AR), Billing, Cash Applications, and Microsoft Excel.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle a high volume of intercompany billings through an automated system</p><p>• Maintain and update billing files for various divisions</p><p>• Generate new charge out files for new billings and distribute backup for invoices to sites via email</p><p>• Process manual invoices and credit memos in a timely and accurate manner</p><p>• Post cash receipts on a daily basis, including wires, ACH, and checks</p><p>• Prepare deposits and scan all cash receipts for record-keeping</p><p>• Enter intercompany paper transfers and follow up with sites on any questions about paper transfers</p><p>• Regularly update intercompany balances and distribution lists</p><p>• Review and prepare consolidated Sales and Bookings reports for all sites on a weekly basis</p><p>• Assist with other projects as they arise, particularly those related to Quarter and Year End reporting and month-end reporting.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Worcester, Massachusetts. This role is ideal for individuals with a strong background in financial operations and excellent organizational abilities. You will play a key role in ensuring accurate and timely processing of invoices and payments, contributing to the efficiency of our accounting department.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure accurate coding and timely payments.</p><p>• Conduct regular account reconciliations to maintain accuracy in financial records.</p><p>• Manage check runs and payment distributions in alignment with organizational policies.</p><p>• Perform data entry tasks with precision to support the accounts payable function.</p><p>• Collaborate with vendors and internal teams to resolve discrepancies and inquiries.</p><p>• Utilize accounting software such as QuickBooks, Oracle, SAP, or similar tools to streamline workflows.</p><p>• Assist in maintaining organized records and documentation for audit and reporting purposes.</p><p>• Support month-end and year-end closing activities related to accounts payable.</p><p>• Ensure compliance with company policies and regulations in all financial transactions.</p>
We are looking for a highly organized and detail-oriented Data Entry Clerk to join our team in Taunton, Massachusetts. This is a Contract-to-permanent position, offering an excellent opportunity to showcase your data management skills and grow within the organization. The ideal candidate will excel in handling large volumes of data, maintaining accuracy, and working efficiently with various software tools.<br><br>Responsibilities:<br>• Organize and sort reports to ensure they are presented clearly and accurately.<br>• Utilize Microsoft Excel, including pivot tables, to analyze and manage data effectively.<br>• Generate and reconcile reports using health record, billing, and clearinghouse systems.<br>• Review and process financial data, including accounting tasks and check reviews using Peachtree software.<br>• Manage and update contracts and credentialing documentation with precision.<br>• Leverage Microsoft Power BI to build and present data-driven reports.<br>• Ensure data accuracy while performing reconciliation tasks and calculations.<br>• Maintain and organize files, ensuring all records are kept up-to-date and easily accessible.<br>• Collaborate with team members to transition and adapt to new systems, including Microsoft 365 and OneDrive.<br>• Handle email correspondence and customer service inquiries professionally and promptly.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>We are seeking a highly skilled and detail-oriented <strong>Accounting Manager</strong> to lead our accounting function, including <strong>general ledger, month-end close, financial reporting, and payroll operations</strong>. This role is responsible for ensuring the accuracy and integrity of all financial records while supporting business goals through timely and insightful financial reporting.</p><p><br></p><p>ESSENTIAL FUNCTIONS - include the following (other duties may be assigned): </p><p>• Responsible for preparation, accuracy and timely distribution of accounting-related reports; including weekly, monthly, annual financials and various detailed analyses. </p><p>• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company. Present potential scenarios and outcomes to management.</p><p>• Develop and distribute various financial reports supporting other business functions.</p><p>• Responsible for department staff: hiring, performance management, near term development needs, long term staffing plan, ensuring compliance to company policies & procedures.</p><p>• Develop and implement accounting policies and procedures to ensure compliance with appropriate company, GAAP, regulatory, legal and contractual requirements.</p><p>• Assure accuracy of payroll accounting and that books tie to reports issued by payroll service.</p><p>• Prepare and support annual financial reviews/audits, various other targeted audits as necessary, bid & applied rates, annual company valuation, and mandated outside financial reporting.</p><p>• Ensure quality control over financial transactions and financial reporting.</p><p>• Manage day-to-day accounting operations and ensure appropriate validation methods and redundant process backup are in place for every critical operation.</p><p>• Manage and comply with all local, state and federal government reporting requirements and tax filings.</p><p>• Review financial documents to verify accuracy and compliance to regulations and acceptable financial principles.</p>
<p>I have partnered with a real estate firm that is seeking an Accounting Manager. The Accounting Manager will be responsible for accounting within their development team and have supervisory responsibilities. They are working on a hybrid office schedule and this role compensates from $130 - 140K + 15% bonus. Please message me on linkedin or email me for consideration john.holtman@roberthalf</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Utilize various accounting software systems to process and manage financial transactions.</p><p>• Ensure accurate and timely processing of customer credit applications.</p><p>• Maintain and update customer credit records as needed.</p><p>• Annual Estimates</p><p>• Mortage payments</p><p>• Oversee the auditing process and ensure all financial statements are accurate and compliant with regulations.</p><p>• Handle billing functions and resolve any related issues promptly.</p><p>• Utilize ERP - Enterprise Resource Planning for efficient business process management.</p><p>• Manage financial transactions and processes related to commercial real estate</p>
We are looking for an experienced Accounting Manager to join our team on a contract basis in Marblehead, Massachusetts. This role focuses on overseeing key accounting tasks and ensuring the successful implementation of Microsoft Dynamics 365 Business Central. Ideal candidates will have a strong accounting background and hands-on experience with Business Central, enabling them to provide valuable insights and support to the accounting department.<br><br>Responsibilities:<br>• Oversee month-end close processes to ensure accurate and timely completion.<br>• Manage general ledger entries and maintain detailed financial records.<br>• Conduct account reconciliations to verify accuracy and identify discrepancies.<br>• Prepare and review journal entries to maintain compliance with accounting standards.<br>• Assist in financial statement audits by providing necessary documentation and explanations.<br>• Collaborate with the accounting team to evaluate the functionality of Microsoft Dynamics 365 Business Central.<br>• Provide expertise and guidance during the system implementation process, ensuring smooth transition from legacy systems.<br>• Analyze accounting workflows and recommend improvements to enhance efficiency.<br>• Train and support team members in utilizing Microsoft Dynamics 365 Business Central effectively.
We are looking for an Associate Property Manager to join our team in Woburn, Massachusetts. In this role, you will focus on managing a portfolio of real estate assets, serving as the primary point of contact for property owners and internal teams. This is a long-term contract position that requires a strong ability to oversee projects, resolve issues, and maintain positive relationships with stakeholders.<br><br>Responsibilities:<br>• Collaborate with internal teams across legal, finance, operations, and real estate planning to address property-related needs and deliver timely solutions.<br>• Act as the primary liaison between property owners and the organization, ensuring smooth communication and handling inquiries with professionalism.<br>• Research, analyze, and resolve complex property inquiries, such as ownership changes, lease renewals, and payment discrepancies.<br>• Manage contract-driven requirements, including landlord consents, property redevelopment, terminations, and expansions.<br>• Provide exceptional customer service by responding to inquiries promptly and ensuring thorough follow-through.<br>• Maintain accurate and up-to-date records of property cases and interactions using Salesforce.<br>• Build and nurture long-term, mutually beneficial relationships with property owners and their representatives.<br>• Facilitate property visits and deploy field operations staff as needed to address on-site issues.<br>• Assist with negotiation processes and collaborate with the Real Estate Transactions team on complex matters.<br>• Execute additional duties as required to support the property management organization.
<p><strong>Job Title</strong>: Tax Manager and/or Senior Tax Manager</p><p><strong>Qualifications</strong>: To be considered for this position, applicants must hold a CPA designation or be a CPA candidate.</p><p><strong>Responsibilities</strong>:</p><ul><li>Prepare federal and state individual, trust, partnership, and corporate tax returns.</li><li>Conduct tax research and analysis.</li><li>Respond to client inquiries as well as notices from the Internal Revenue Service, state, and local tax authorities.</li><li>Maintain books and records, including preparation of bank and credit card reconciliations.</li><li>Assist with the preparation of monthly, quarterly, and yearly financial reports.</li><li>Communicate with clients to gather relevant information, answer inquiries, and provide deliverables.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager/Supervisor to join our team in Auburn, Massachusetts. In this role, you will oversee critical accounting functions, ensuring compliance, accuracy, and alignment with organizational goals. You will also collaborate closely with upper management to deliver tailored financial statements and report analysis.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and provide guidance to junior staff, ensuring team goals and deliverables are met effectively.</p><p>• Collaborate with account managers to address their unique accounting and financial reporting needs.</p><p>• Manage accounts payable and receivable functions, including reviewing audit workpapers and ensuring accurate transaction processing.</p><p>• Oversee accounts receivable activities, ensuring proper documentation, compliance, posting, and timely reporting.</p><p>• Prepare and review journal entries and account reconciliations to ensure financial records are accurate and compliant.</p><p>• Conduct variance analysis on the general ledger and address discrepancies to maintain accurate financial reporting.</p><p>• Analyze and manage profit and loss statements to support the company's financial planning and strategic decisions.</p><p>• Review and post payroll journal entries, ensuring compliance and accurate reconciliations.</p><p>• Leverage prior audit experience to oversee internal and external audit processes, ensuring adherence to financial standards.</p>
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
<p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
