<p>A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Quote, bind, and service P&C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
We are looking for a Benefits Coordinator to support employee benefits administration for a healthcare organization in Boston, Massachusetts. This Contract position is ideal for someone who is detail-oriented, organized, and comfortable assisting employees and managers with benefit-related questions. The role focuses on accurate enrollment processing, responsive service, and careful maintenance of benefits data and documentation.<br><br>Responsibilities:<br>• Review and process benefit elections to ensure enrollment records are complete and accurate.<br>• Support onboarding activities by helping present benefits information during orientation sessions.<br>• Conduct routine audits of benefits data and documentation to identify and correct discrepancies.<br>• Assist employees with claim concerns, coverage updates, and qualifying life event changes.<br>• Prepare and distribute enrollment packets, forms, and related benefits communication materials.<br>• Submit enrollment information to insurance carriers and manage updates tied to employee status changes.<br>• Respond to questions from employees and managers regarding plan details, eligibility, elections, and other benefits matters.<br>• Generate reports and organize billing or invoice information needed for charge allocation and reconciliation.
We are looking for an Intake Coordinator to join a fully onsite team in a contract-to-permanent capacity. This position is ideal for someone who enjoys guiding clients through the intake process, maintaining accurate records, and supporting healthcare operations with strong attention to detail. The person in this role will help create a smooth onboarding experience for clients while coordinating closely with internal staff to keep documentation complete and workflows moving efficiently.<br><br>Responsibilities:<br>• Manage incoming client referrals and intake requests, ensuring each case is entered accurately and processed in a timely manner.<br>• Collect, review, and organize application materials and supporting documentation needed to move clients through the onboarding process.<br>• Communicate with clients, families, and internal teams to clarify missing information and provide updates on intake status.<br>• Maintain accurate records within intake and healthcare information systems while following established documentation standards.<br>• Coordinate with operational staff to support service setup and ensure new cases are routed appropriately.<br>• Monitor intake activity, track outstanding items, and follow up consistently to keep files progressing without delay.<br>• Provide administrative support related to home health intake functions, helping the team maintain efficient daily operations.
We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through.<br><br>Responsibilities:<br>• Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit.<br>• Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records.<br>• Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated.<br>• Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly.<br>• Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness.<br>• Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate.<br>• Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality.<br>• Assist with document handling and record management using content management tools and related administrative systems.