The Order Processor Specialist works with the team and the Customer Support Account Specialists verifying and entering orders according to customer’s specifications in an SAP system. This individual will review all incoming orders and or changes, prioritizing those that require expediting. They will access customer account information, enter appropriate order information, and prepare necessary documentation to stage orders in the SAP computer system.<br>RESPONSIBILITIES<br>• Review and process different types of orders which require special handling.<br>• Complete sales order process from order entry through order invoicing.<br>• Communicate with other departments (Customer Support, Client Relations, Finance, etc.) to ensure that orders are processed per customer’s detailed instructions.<br>• Evaluate situations and make appropriate decisions.<br>• Create sales reports and analyze data – review pending orders and follow up in a timely manner.<br>• Ability to complete tasks with minimal supervision.<br>• Able and knowledgeable to make updates to orders as needed.<br>• Working with other departments (Customer Support, Order Admin or Shipping) to expedite the shipment of priority orders.<br>• Some technical knowledge/product knowledge is helpful.<br>• Other duties or responsibilities as required<br>REQUIREMENTS<br>• High School/GED. College is preferred.<br>• 1-2 years of Order Entry preferred. Customer Support experience a plus.<br>• SAP experience. Proficient in Excel (i.e., create reports, pivot tables, VLOOKUP). Microsoft Outlook, PowerPoint, Word, Adobe Acrobat, Audio/video conferencing systems (i.e., Teams/Zoom)<br>• Knowledge of order processing data impact to the rest of the company. Basic knowledge of company products and procedures. Must be able to manage and prioritize several different tasks each day. End of month activities and responsibilities include ensuring that every assigned Purchase Order is completely processed and closed.<br>• Excellent verbal and written communication skills to effectively communicate with multiple departments (Customer Support, Client Relations, Shipping, Finance). Escalate as needed and ask questions until a thorough understanding is reached and item in question is resolved.<br>• Strong critical thinking to maneuver through timely requests and volume of incoming orders with precision. Must excel in organizational and time management skills. Excellent work ethic where individual is detail-oriented and proactive.<br>• Must have strong data entry skills – able to type fast and accurately, both numerically and alphabetically. Positive attitude and team player, recognizing that every action affects the team and surrounding departments.
<p>Customer Service / Procurement Specialist</p><p>Our global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.</p><p>Key Responsibilities:</p><ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul><p> </p><p>Requirements:</p><ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul><p> </p><p>This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.</p><p>Apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p><strong>Customer Account Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul>
<p>We are looking for an experienced Accounts Receivable (AR) Specialist to join a dynamic real estate organization in Farmingdale, New York. In this Contract to permanent position, you will play a critical part in managing tenant chargebacks, overseeing billing processes, and collaborating with cross-functional teams to ensure financial accuracy and efficiency. This position offers an excellent opportunity to contribute to the success of a family-owned business that values creativity, teamwork, and initiative.</p><p><br></p><p>Main Responsibilities:</p><p>• Process tenant chargebacks monthly using an AI-based Chargeback Database, ensuring accuracy and timely execution.</p><p>• Collaborate with lease administration teams to reconcile and process chargebacks related to new and expiring leases.</p><p>• Manage utility billing processes, including updating tenant percentage shares and verifying allocations for each billing cycle.</p><p>• Coordinate with property management administrators to ensure proper coding of utility invoices and assist in creating purchase order templates.</p><p>• Review and analyze utility breakdowns from allocation services, ensuring correct amounts are charged back to tenants.</p><p>• Identify and process service invoices eligible for tenant chargebacks, preparing and posting invoices to the appropriate subledger.</p><p>• Utilize enterprise systems like Angus to compute and post emergency light test costs to tenant accounts.</p><p>• Support the Accounts Receivable Manager by entering and invoicing work order chargebacks and ensuring timely collections.</p><p>• Maintain consistent communication with tenants and internal teams to address inquiries and resolve discrepancies.</p><p>• Take on additional projects and duties as assigned to support financial operations.</p>