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7 results for Help Desk Tier 2 in Danbury, CT

Attorney/Lawyer Tier 1

Bronx, NY
onsite
Permanent
86500.00 - 87000.00 USD / Yearly
Our client is a non-profit organization in the Bronx. They are seeking a Staff Attorney for their Tenant Defense Practice. The successful candidate will provide culturally sensitive legal services to low-income clients facing eviction, representing them in Bronx Housing Court. Primary Responsibilities:<ul><li>Provide counseling and full legal representation in non-payment and holdover proceedings.</li><li>Handle litigation before administrative agencies, including NYCHA termination hearings.</li><li>Conduct outreach, including educational workshops and training.</li><li>Prepare legal documents, motions, agreements, and orders.</li><li>Evaluate case merits and identify key legal issues.</li><li>Demonstrate a commitment to public interest law and social justice.</li><li> </li></ul>
2026-04-07T12:18:41Z

PC Technician

Brooklyn, NY
onsite
Temporary
26.60 - 30.80 USD / Hourly
We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting. Responsibilities:• Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.• Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.• Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.• Perform account management tasks, including password resets and account creation.• Diagnose and repair issues related to computer hardware, including Dell and Apple devices.• Ensure proper installation and maintenance of cables and associated hardware.• Deliver timely and detail-oriented technical support in a Windows and Mac environment.• Collaborate with the IT team to identify and resolve recurring technical challenges.• Document support activities and maintain accurate records of troubleshooting steps.• Provide training and guidance to end-users on basic system operations.
2026-04-09T18:08:46Z

Desktop Support Analyst

New York, NY
onsite
Temporary
25.65 - 29.70 USD / Hourly
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently. Responsibilities: • Provide technical support for desktop systems, including hardware, software, and peripherals. • Configure, install, and maintain workstations with Windows 10 and other necessary software. • Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions. • Perform desktop imaging and deployment to optimize workstation setup processes. • Diagnose and repair hardware issues, minimizing downtime for end-users. • Collaborate with team members to implement system updates and enhancements. • Respond promptly to service requests and document solutions for future reference. • Maintain accurate inventory of desktop hardware and software assets. • Educate end-users on best practices for utilizing workstation tools effectively. • Ensure compliance with organizational IT policies and procedures.
2026-03-23T19:48:47Z

Jr. Operations Engineer

New York, NY
onsite
Permanent
90000.00 - 100000.00 USD / Yearly
We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform. Responsibilities:• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.• Develop and implement automation scripts and tools to enhance operational efficiency.• Gain hands-on experience with Linux/Unix system administration and networking technologies.• Contribute to the creation and upkeep of detailed documentation for systems and processes.• Participate in rotational weekend work to ensure system reliability and availability.• Travel occasionally to the data center as required for hardware or system maintenance tasks.
2026-04-17T12:23:43Z

Network Manager

Hartford, CT
onsite
Permanent
140000.00 - 160000.00 USD / Yearly
We are looking for an experienced Network Manager to oversee the design, implementation, and maintenance of enterprise network systems in Hartford, Connecticut. This role requires a strong leader capable of managing a high-performing team of network engineers, architects, and vendors while ensuring optimal performance and security of the organization's network infrastructure. The ideal candidate will demonstrate expertise in network architecture and administration, coupled with excellent problem-solving and communication skills. Responsibilities: • Lead the design, execution, and management of network infrastructure, including data, voice, video, and firewall services. • Monitor system performance and utilization to ensure compliance and optimal functionality. • Collaborate with cybersecurity and IT teams to test, integrate, and deploy network systems. • Supervise firmware, hardware, and operating system upgrades while ensuring timely patch management. • Develop metrics to evaluate network performance and implement necessary improvements. • Oversee disaster recovery preparedness and ensure backup copies of all network components are up-to-date. • Manage regular testing of network redundancy and failover circuits to maintain reliability. • Negotiate contracts with vendors and ensure accurate documentation and specifications. • Assign staff resources to achieve project goals and monitor risks effectively. • Directly manage the network team, including hiring, training, and performance evaluations, while ensuring adherence to organizational policies.
2026-04-10T20:18:44Z

IT Manager

New York, NY
onsite
Permanent
150000.00 - 175000.00 USD / Yearly
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments. Responsibilities: • Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency. • Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems. • Oversee the operation and security of local and wide area networks, ensuring reliable connectivity. • Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations. • Facilitate communication between management, staff, vendors, and external technology partners. • Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments. • Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information. • Provide technical training for staff, ensuring effective use of IT systems and tools. • Lead a team of IT professionals, offering guidance, training, and performance evaluations. • Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
2026-03-31T13:18:46Z

Business Analyst Manager

Melville, NY
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
We are looking for an experienced Business Analyst Manager to lead the strategic management and optimization of our business systems in a dynamic manufacturing environment. This role requires a strong leader who can collaborate across multiple departments to ensure systems are efficient, reliable, and aligned with organizational goals. Based in Melville, New York, you will play a pivotal role in driving technological advancements and process improvements. Responsibilities: • Define and manage the architecture, configuration, and data flows of the Deltek Costpoint ERP system. • Lead integration projects to connect enterprise systems and ensure seamless functionality. • Analyze and optimize workflows to improve efficiency, quality, and throughput across departments. • Design and maintain automated digital workflows to reduce manual processes and enhance productivity. • Act as the primary liaison between internal teams, external consultants, and software vendors to translate business needs into functional solutions. • Oversee business system implementation projects, ensuring adherence to scope, budget, and timelines. • Develop operational and analytical reports to support data-driven decision-making processes. • Manage and maintain multiple SharePoint sites and libraries to streamline collaboration. • Deliver training sessions for end users and create detailed documentation, including SOPs and security guidelines. • Research and recommend innovative technologies, including AI, to enhance system capabilities.
2026-03-19T13:54:04Z