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19 results for Desktop Support And Help Desk Analysts in Danbury, CT

Desktop Support Analyst
  • New York, NY
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
  • 2026-03-12T13:18:42Z
PC Technician
  • Brooklyn, NY
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • <p>We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.</p><p>• Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.</p><p>• Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.</p><p>• Perform account management tasks, including password resets and account creation.</p><p>• Diagnose and repair issues related to computer hardware, including Dell and Apple devices.</p><p>• Ensure proper installation and maintenance of cables and associated hardware.</p><p>• Deliver timely and detail-oriented technical support in a Windows and Mac environment.</p><p>• Collaborate with the IT team to identify and resolve recurring technical challenges.</p><p>• Document support activities and maintain accurate records of troubleshooting steps.</p><p>• Provide training and guidance to end-users on basic system operations.</p>
  • 2026-04-09T18:08:46Z
PC Technician
  • Brooklyn, NY
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • <p>We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION </p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.</p><p>• Assist users in connecting to Wi-Fi networks and configuring devices for internet access.</p><p>• Guide users through the installation and setup of Microsoft Office and Pharos software for printing.</p><p>• Perform password resets, account creation, and basic account management tasks.</p><p>• Support hardware-related issues, including Dell technologies and Apple devices.</p><p>• Conduct cable installations and ensure proper connectivity for associated hardware.</p><p>• Maintain clear communication with users to provide timely resolutions and updates.</p><p>• Document technical issues and solutions in detail for future reference.</p><p>• Collaborate with other IT team members to address complex problems and improve processes.</p>
  • 2026-03-23T19:48:47Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary
  • 25.65 - 29.70 USD / Hourly
  • We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including hardware, software, and peripherals.<br>• Configure, install, and maintain workstations with Windows 10 and other necessary software.<br>• Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions.<br>• Perform desktop imaging and deployment to optimize workstation setup processes.<br>• Diagnose and repair hardware issues, minimizing downtime for end-users.<br>• Collaborate with team members to implement system updates and enhancements.<br>• Respond promptly to service requests and document solutions for future reference.<br>• Maintain accurate inventory of desktop hardware and software assets.<br>• Educate end-users on best practices for utilizing workstation tools effectively.<br>• Ensure compliance with organizational IT policies and procedures.
  • 2026-03-23T19:48:47Z
Technical Business Analyst(Data)
  • White Plains, NY
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret complex datasets to identify trends and deliver actionable insights.<br>• Collaborate with stakeholders to gather and translate business requirements into technical solutions.<br>• Design and implement data pipelines using tools such as Python or Java to automate workflows.<br>• Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server.<br>• Utilize cloud services, such as AWS or Azure, to support scalable data solutions.<br>• Develop and maintain ETL processes for efficient data extraction, transformation, and loading.<br>• Create dynamic dashboards and visualizations using tools like Tableau or Power BI.<br>• Ensure data integrity and accuracy through rigorous testing and validation.<br>• Provide technical support and training to non-technical team members.<br>• Document processes and workflows to ensure clarity and continuity.
  • 2026-03-30T17:08:44Z
Cadence & Prelude Analyst (EPIC)
  • Secaucus, NJ
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Overview</strong></p><p>The Epic Cadence & Prelude Analyst serves as a senior subject matter expert responsible for the design, configuration, testing, and implementation of complex, cross-functional patient access initiatives. This role ensures alignment across operational, clinical, and financial workflows to deliver a cohesive, high-performing patient access platform.</p><p>Partnering with enterprise architecture, clinical operations, and revenue cycle teams, the Analyst drives front-end optimization, ensuring accurate registration, compliant billing, and seamless data integration. This individual also contributes to governance, change management, and ongoing innovation within patient access workflows.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead cross-functional initiatives across Cadence and Prelude to deliver end-to-end patient access solutions </li><li>Design, execute, and oversee comprehensive testing strategies, including validation and regression frameworks </li><li>Drive release planning and ensure quality delivery for all Cadence and Prelude enhancements </li><li>Act as a primary liaison between technical teams and operational stakeholders, translating business needs into system solutions </li><li>Establish and promote best practices for system configuration and workflow design </li><li>Identify and implement process improvements across patient access functions </li><li>Mentor and guide junior analysts, supporting team development and knowledge sharing </li><li>Facilitate design sessions and stakeholder meetings across multiple functional areas </li></ul><p><br></p>
  • 2026-03-31T17:38:41Z
MyChart Analyst
  • Secaucus, NJ
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>Epic MyChart Analyst (Senior-Level)</p><p><strong>Overview</strong></p><p>Senior subject matter expert responsible for leading the design, build, and delivery of complex, large-scale patient engagement solutions within Epic MyChart. This role owns initiatives end-to-end, enhances the digital patient experience, and aligns solutions with Epic Foundation principles and business objectives, while mentoring team members.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead design and configuration of advanced MyChart features (scheduling, PROs, third-party integrations)</li><li>Manage full project lifecycle, ensuring delivery on time and within scope</li><li>Translate business needs into technical design; serve as key stakeholder contact</li><li>Facilitate design sessions and present to technical and non-technical audiences</li><li>Develop and oversee testing strategies for enhancements</li><li>Ensure adherence to Epic standards while delivering innovative solutions</li><li>Drive development of high-impact, patient-facing features</li><li>Mentor and support team members </li></ul><p><br></p>
  • 2026-03-27T15:58:47Z
Analyst, IS Business Intelligence - Individual Contributor
  • Mahwah, NJ
  • onsite
  • Temporary
  • 25.00 - 32.00 USD / Hourly
  • <p><strong>IS Business Intelligence Analyst (Individual Contributor)</strong></p><p><strong>Employment Type:</strong> 17 Week Contract, Potential for Extension</p><p><strong>Work Arrangement:</strong> Mahwah, NJ</p><p><strong>Job Summary</strong></p><p>The IS Business Intelligence Analyst will support a large-scale ERP data migration initiative, focusing on validation and reconciliation activities to ensure data integrity as records transition from legacy systems into SAP. This individual contributor role requires advanced SQL expertise, strong analytical judgment, and the ability to operate independently while collaborating with cross-functional migration teams.</p><p>The role is highly hands-on and operational, supporting high-volume datasets, migration batch validation, and performance-optimized analytics used for reporting and decision-making.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support ERP data migration validation efforts to ensure accuracy, completeness, and integrity of data moving from legacy systems into SAP</li><li>Write, troubleshoot, and optimize complex SQL queries and stored procedures to reconcile source and target record counts</li><li>Identify data discrepancies by performing primary key matching across source, target, and error/reject tables</li><li>Build and maintain stored procedures using a layered staging architecture</li><li>Optimize SQL performance on large datasets, including:</li><li>Indexing strategies</li><li>Data type optimization</li><li>Query refactoring and transformation tuning</li><li>Materialize validation and reconciliation results into physical tables for Power BI reporting and analytics consumption</li><li>Perform sampling-based validation when full dataset comparisons are impractical</li><li>Provide on-call and live troubleshooting support during migration execution</li><li>Participate in collaborative working sessions and cross-team problem-solving discussions</li><li>Present validation findings, trends, and risks to technical and non-technical audiences as needed</li></ul>
  • 2026-04-09T15:58:44Z
IT & Business Systems Analyst
  • Oyster Bay, NY
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
  • 2026-03-19T14:23:42Z
Business Analyst
  • Windsor, CT
  • onsite
  • Temporary
  • 48.00 - 53.00 USD / Hourly
  • <p>We are seeking an experienced Senior Digital / IT Business Analyst to lead requirements gathering and business analysis efforts for enterprise systems supporting a National Accounts organization. This role serves as a key liaison between business stakeholders and technical teams, ensuring system enhancements and new solutions align with strategic business initiatives.</p><p>The ideal candidate brings strong experience in requirements elicitation, process modeling, stakeholder engagement, and Agile delivery within complex IT environments.</p><p><br></p><p>Key Responsibilities</p><p>Requirements & Business Analysis</p><ul><li>Lead requirements elicitation activities including stakeholder interviews, workshops, and working sessions</li><li>Analyze existing systems and business processes to identify inefficiencies and improvement opportunities</li><li>Document clear, actionable requirements that are technically feasible and aligned with development standards</li><li>Create and maintain Business Requirements Documents (BRDs), user stories, and supporting artifacts</li><li>Track traceability between business requirements and functional/technical design specifications</li></ul><p>Stakeholder & Technical Collaboration</p><ul><li>Act as the primary interface between business stakeholders, user communities, and IT teams</li><li>Collaborate with architects, developers, and QA teams to translate business needs into system solutions</li><li>Participate in shaping project scope, requirements, estimates, and solution designs</li><li>Communicate changes, enhancements, and impacts to sponsors, developers, and stakeholders</li><li>Prepare and deliver status updates, presentations, demos, and progress reports</li></ul><p>Delivery Support & Governance</p><ul><li>Support backlog grooming, roadmap development, and prioritization efforts</li><li>Assist with business case development, ROI modeling, and cost‑benefit analysis</li><li>Participate in testing activities by reviewing test scenarios, assessing defects, and validating releases</li><li>Provide User Acceptance Testing (UAT) support to business stakeholders</li><li>Maintain documentation repositories and ensure project artifacts are accurate and current</li><li>Partner with Project Managers to monitor progress and evaluate delivery effectiveness</li></ul><p><br></p>
  • 2026-04-09T05:08:40Z
Business Analyst
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • <p>Accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.</p><p>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)</p><p>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.</p><p>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications</p><p>• Support integration projects with external vendors and actively contribute to requirements development.</p><p>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.</p><p>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS</p><p> Troubleshoot and analyze software issues related to fulfillment and other operational technologies</p><p>Qualifications:</p><p>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.</p><p>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.</p><p>• Experience performing rigorous software testing and validation in Agile environments.</p><p>• Ability to read, interpret, and communicate API functionality effectively.</p><p>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.</p><p>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.</p><p>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.</p><p>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.</p><p>• A passion for continuous learning and adapting quickly to evolving challenges.</p><p>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.</p>
  • 2026-03-17T15:28:44Z
Business Analyst
  • Stamford, CT
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • We are looking for a skilled Business Analyst to serve as a key liaison between business stakeholders and IT teams, ensuring the efficient use of SAP S/4HANA modules. This role requires a proactive individual who can oversee system stability, manage vendor relationships, and provide functional support to enhance business processes. Based in Stamford, Connecticut, you will play an integral role in driving operational excellence and delivering measurable improvements to the organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for assigned SAP S/4HANA modules, including Financial Accounting & Controlling (FI CO), Materials Management (MM), Sales and Distribution (SD), and Group Reporting.<br>• Ensure the stability and consistency of SAP processes across the organization.<br>• Lead and mentor internal SAP specialists, aligning their efforts with business priorities.<br>• Review and validate incident reports, fixes, and change requests proposed by external SAP providers.<br>• Collaborate with stakeholders to gather business requirements and translate them into detailed functional specifications.<br>• Support initiatives aimed at analyzing, harmonizing, and improving business processes.<br>• Coordinate SAP-related activities, ensuring readiness for system go-lives and smooth transitions.<br>• Maintain compliance with IT governance and change management standards for SAP changes.<br>• Manage integrations between SAP and related systems, such as HR platforms and third-party applications.<br>• Act as the primary functional liaison with SAP partners and escalate risks or issues to IT leadership when necessary.
  • 2026-04-15T17:28:45Z
Senior Manager Epic Cogito
  • Secaucus, NJ
  • remote
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Cogito Project Manager</p><p><strong>Work Arrangement:</strong> Hybrid (3 days onsite, 2 days remote) </p><p><strong>Locations:</strong> Secaucus, NJ; Norristown, PA; Lenexa, KS; Dallas, TX; Tampa, FL; Schaumburg, IL</p><p><strong>Salary Range:</strong> $150,000 – $160,000 annually</p><p><br></p><p><strong>** IF A HIGHLY QUALIFIED CANDIDATE LIVES OUTSIDE THE LISTED LOCATIONS AND CANNOT RELOCATE, REMOTE CAN POTENTIALLY BE AN OPTION **</strong></p><p><br></p><p><strong>Overview</strong></p><p>The Cogito Project Manager is responsible for leading enterprise analytics initiatives and ensuring the successful coordination of analytics efforts across multiple applications. This role drives strategy, governance, and execution to deliver high-quality reporting solutions aligned with organizational objectives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead intake, triage, prioritization, and execution of analytics requests</li><li>Define and implement build, security, and data segmentation strategies</li><li>Establish and maintain enterprise-wide Cogito security policies</li><li>Partner with stakeholders to develop and facilitate data governance processes and committees</li><li>Oversee reporting implementation scope and ensure alignment with business goals</li><li>Drive analytics initiatives from planning through post-go-live optimization</li><li>Monitor team productivity, performance, and overall delivery success</li><li>Collaborate with cross-functional teams to improve communication and close workflow gaps</li><li>Coordinate with training teams to support end-user adoption and satisfaction</li><li>Maintain processes for analytics catalog usage and request tracking</li><li>Review system upgrades and manage implementation, communication, and training of updates</li><li>Support Business Intelligence teams in identifying optimal reporting solutions</li></ul>
  • 2026-04-07T22:03:46Z
Data Security Analyst
  • New York, NY
  • onsite
  • Temporary
  • 76.00 - 88.00 USD / Hourly
  • <p>We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead technical operations and execution within complex, multi-site Active Directory environments.</p><p>• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.</p><p>• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.</p><p>• Collaborate with teams to ensure compliance with cybersecurity policies and standards.</p><p>• Utilize SIEM tools to monitor and address security incidents effectively.</p><p>• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.</p><p>• Provide expert guidance on cybersecurity strategies to protect enterprise systems.</p><p>• Maintain and enhance security frameworks to safeguard sensitive data.</p><p>• Deliver training and support to teams on best practices for data security.</p><p>• Stay updated on emerging threats and technologies to proactively address security challenges.</p>
  • 2026-03-18T16:43:47Z
Director of Technology
  • Westbury, NY
  • onsite
  • Permanent
  • 150000.00 - 250000.00 USD / Yearly
  • We are looking for an experienced Director of Technology to lead our technical operations and drive innovation within our organization. In this role, you will oversee IT architecture, guide strategic data management initiatives, and ensure the seamless functioning of cloud-based systems. You will also manage a talented team of Developers and an Administrative Assistant while fostering collaboration with external vendors.<br><br>Responsibilities:<br>• Develop and maintain IT architecture strategies, ensuring optimal utilization of cloud platforms and data management systems.<br>• Lead and mentor a team of Developers and administrative staff, encouraging attention to detail and operational efficiency.<br>• Oversee vendor relationships to ensure alignment with organizational goals and quality service delivery.<br>• Establish and enforce standards and best practices for software development and IT operations.<br>• Serve as the primary technical advisor, providing hands-on support when necessary to resolve escalations and technical challenges.<br>• Monitor and improve the performance and reliability of IT systems, ensuring data availability and security.<br>• Drive innovation by identifying opportunities to enhance technology solutions that support organizational scaling.<br>• Collaborate with stakeholders to align technical strategies with business objectives.<br>• Ensure compliance with regulatory and industry standards related to IT and data management.<br>• Implement and refine processes to streamline operations and reduce friction across technical workflows.
  • 2026-03-12T13:28:43Z
IT Manager/Director
  • Bronx, NY
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead and oversee technology operations within the healthcare industry. This role involves managing IT infrastructure, ensuring system reliability, and implementing effective solutions to support organizational goals. The ideal candidate will possess strong leadership skills and a robust technical background.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments to ensure secure and efficient user access.<br>• Oversee backup technologies to safeguard critical data and ensure recovery processes are in place.<br>• Configure and support Cisco technologies to optimize network performance and security.<br>• Manage computer hardware inventory and ensure proper functionality across all departments.<br>• Develop and implement configuration management strategies to streamline IT processes.<br>• Lead a team of IT professionals, providing guidance and support to achieve departmental objectives.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Collaborate with stakeholders to identify and implement technology solutions that align with organizational needs.<br>• Ensure compliance with industry standards and best practices in all IT operations.<br>• Stay updated on emerging technologies and recommend innovations to enhance efficiency.
  • 2026-03-12T13:04:01Z
Business Analyst Manager
  • Melville, NY
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced Business Analyst Manager to lead the strategic management and optimization of our business systems in a dynamic manufacturing environment. This role requires a strong leader who can collaborate across multiple departments to ensure systems are efficient, reliable, and aligned with organizational goals. Based in Melville, New York, you will play a pivotal role in driving technological advancements and process improvements.<br><br>Responsibilities:<br>• Define and manage the architecture, configuration, and data flows of the Deltek Costpoint ERP system.<br>• Lead integration projects to connect enterprise systems and ensure seamless functionality.<br>• Analyze and optimize workflows to improve efficiency, quality, and throughput across departments.<br>• Design and maintain automated digital workflows to reduce manual processes and enhance productivity.<br>• Act as the primary liaison between internal teams, external consultants, and software vendors to translate business needs into functional solutions.<br>• Oversee business system implementation projects, ensuring adherence to scope, budget, and timelines.<br>• Develop operational and analytical reports to support data-driven decision-making processes.<br>• Manage and maintain multiple SharePoint sites and libraries to streamline collaboration.<br>• Deliver training sessions for end users and create detailed documentation, including SOPs and security guidelines.<br>• Research and recommend innovative technologies, including AI, to enhance system capabilities.
  • 2026-03-19T13:54:04Z
IT Manager
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
  • 2026-03-31T13:18:46Z
Network Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Network Manager to oversee the design, implementation, and maintenance of enterprise network systems in Hartford, Connecticut. This role requires a strong leader capable of managing a high-performing team of network engineers, architects, and vendors while ensuring optimal performance and security of the organization's network infrastructure. The ideal candidate will demonstrate expertise in network architecture and administration, coupled with excellent problem-solving and communication skills.<br><br>Responsibilities:<br>• Lead the design, execution, and management of network infrastructure, including data, voice, video, and firewall services.<br>• Monitor system performance and utilization to ensure compliance and optimal functionality.<br>• Collaborate with cybersecurity and IT teams to test, integrate, and deploy network systems.<br>• Supervise firmware, hardware, and operating system upgrades while ensuring timely patch management.<br>• Develop metrics to evaluate network performance and implement necessary improvements.<br>• Oversee disaster recovery preparedness and ensure backup copies of all network components are up-to-date.<br>• Manage regular testing of network redundancy and failover circuits to maintain reliability.<br>• Negotiate contracts with vendors and ensure accurate documentation and specifications.<br>• Assign staff resources to achieve project goals and monitor risks effectively.<br>• Directly manage the network team, including hiring, training, and performance evaluations, while ensuring adherence to organizational policies.
  • 2026-04-10T20:18:44Z