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3 results for Technical Account Manager in Dallas, TX

Product Manager
  • Plano, TX
  • onsite
  • Permanent
  • 100000 - 130000 USD / Yearly
  • <p>We are looking for an experienced Product Manager to oversee and enhance loan / mortgage origination systems within the banking and lending sector. This role focuses on optimizing system functionality, improving user experience, and ensuring compliance with industry standards. The ideal candidate will collaborate closely with cross-functional teams to deliver solutions that drive efficiency and elevate the borrower and employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage the administration of loan origination systems, including user access, permissions, and system stability.</p><p>• Troubleshoot and resolve technical issues to ensure seamless system performance.</p><p>• Customize workflows, templates, and business rules to align technology with operational needs.</p><p>• Conduct A/B testing and gather feedback to optimize system features and user experience.</p><p>• Develop system documentation and create user guides to support operational processes.</p><p>• Collaborate with internal teams and external vendors to implement system improvements and new features.</p><p>• Analyze business requirements and translate them into actionable system enhancements.</p><p>• Monitor system performance and initiate proactive maintenance to prevent disruptions.</p><p>• Partner with compliance teams to ensure all configurations meet regulatory standards.</p><p>• Drive the adoption of new technologies and features to improve efficiency and customer satisfaction.</p>
  • 2026-02-04T00:00:00Z
Product Manager
  • Irving, TX
  • onsite
  • Permanent
  • 110000 - 140000 USD / Yearly
  • <p>Own the vision and execution of enterprise inventory management software used in complex, real‑world supply chain environments. This role blends strategic product leadership with hands‑on collaboration across engineering, marketing, and executive stakeholders to deliver impactful, market‑ready SaaS solutions. responsible for guiding an assigned platform product across its full lifecycle—from product definition and roadmap creation through development, release, and market introduction. This role works closely with engineering, leadership, sales, marketing, and customers to translate business needs and market opportunities into actionable product requirements.</p><p><br></p><p>The ideal candidate brings strong experience with enterprise SaaS products in the inventory or supply chain domain and is comfortable balancing customer needs, technical constraints, and business strategy in an Agile environment. Develop deep product, customer, and industry knowledge to inform product decisions</p><p><br></p><ul><li>Own and manage the end‑to‑end product lifecycle, from concept through release</li><li>Define product vision, roadmaps, workflows, and success metrics</li><li>Gather and synthesize requirements from executives, sales, marketing, customers, and internal stakeholders</li><li>Translate product vision into clear Agile backlogs, user stories, and usage scenarios</li><li>Partner with engineering teams through backlog management, iteration planning, and prioritization</li><li>Collaborate with QA to validate functional specifications and ensure release quality</li><li>Benchmark product functionality against competitors and market expectations</li><li>Define, track, and report key performance indicators to measure product success</li><li>Support product positioning and messaging to clearly differentiate solutions in the marketplace</li><li>Create standard product documentation including market requirements, product requirements, and business cases. </li></ul>
  • 2026-02-04T00:00:00Z
IT Support Technician
  • Haslet, TX
  • onsite
  • Contract / Temporary to Hire
  • 38 - 44 USD / Hourly
  • <p>As an IT Support Technician II, you will use your skills to support the operations team in resolving technical problems with our operations facilities. You will work with a dynamic global team involved with supporting the employees, systems, and applications within our corporate environment. This position serves as the face of IT addressing all issues with the highest degree of professionalism. The ideal candidate should possess superior communication skills, enjoy working in a fast-paced environment, and have a security-centric approach to support our IT environment. </p><p><br></p><p><strong>Title: Warehouse IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: $35-40 per hour </strong></p><p><strong>Duration: 12 month contract open to extensions </strong></p><p><br></p><p>This position will be hybrid working at our Haslet/Ft. Worth, TX area distribution centers. The IT Support Technician II will need the ability to work a flexible schedule/shift including weekends, days, and nights as well as support an on-call rotation at various work locations in the greater Ft. Worth area.</p><p><br></p><p>You’ll Make a Difference by</p><p>• Allocating, maintaining, and troubleshooting IT equipment</p><p>• Installing, monitoring, maintaining, and repairing system hardware, software, and peripheral equipment, following design or installation specifications, including using AD – GPO – InTune – and/or SOTI MobiControl</p><p>• Maintaining operation of system hardware by monitoring functionality, performing preventative maintenance, and identifying, reporting, or resolving performance issues, including creating, updating, and managing Windows desktop images through approved solutions</p><p>• Working with network engineers and external vendors for warehouse technical support</p><p>• Administering user access in Windows Active Directory, O365, InTune, JIRA, and other applications</p><p>• Managing relationships and coordinating efforts with external technology suppliers</p><p>• Tracking, managing, and quickly resolving all issues through the JIRA ticketing system</p><p>• Assisting with troubleshooting and resolving system issues, including network, server OS, and application issues</p><p>• Constantly looking for ways to improve user productivity by staying on top of new and emerging technologies (both consumer and enterprise)</p><p>• Contributing to the creation of standard procedures that better streamline DITS team workflow</p><p>• Assisting in training new hires</p><p>• Supporting customers from multiple buildings in the area, as well as remote customers</p><p>• Lifting and moving up to 50 pounds, as well as standing and walking for shifts lasting up to 10–12 hours at a time</p><p>• Traveling within your local or regional area to support our customers</p><p>• Performing other duties as assigned to meet business needs</p><p><br></p><p><br></p>
  • 2026-01-29T00:00:00Z