4 results for Sr Desktop Support in Dallas, TX

Desktop Support

Roanoke, TX
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace. Title: Desktop Support Location: Northlake, Tx Duration: 2-3 months contract Pay: $25-30 per hour Responsibilities:• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.• Image and reimage devices efficiently using specialized tools and systems.• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.• Support proprietary manufacturing systems, with training provided for specific applications.• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.
2026-03-11T00:00:00Z

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a proactive Help Desk/Desktop Support Analyst to join our team in Farmers Branch, Texas. In this long-term contract role, you will play a key part in ensuring smooth technical operations across a manufacturing environment. This position offers an exciting mix of hands-on technical support and physical workplace assistance, ideal for someone who thrives in a dynamic and collaborative setting. Responsibilities: • Configure, deploy, and troubleshoot desktops, laptops, monitors, docking stations, and related peripherals. • Set up equipment for new employees, department relocations, and special projects. • Perform basic network troubleshooting, including Ethernet connectivity checks and resolving drop issues. • Manage workstation moves, reconfigurations, and desk setups while ensuring organized and ergonomic layouts. • Provide support for audio-visual systems, including installing and mounting displays in conference rooms and common areas. • Troubleshoot video conferencing systems and address AV-related issues during meetings or events. • Maintain an accurate inventory of IT assets such as laptops, monitors, and accessories, while tracking equipment lifecycle. • Image, stage, and prepare devices for deployment, ensuring readiness for end-users. • Assist with low-voltage cabling, labeling, and patching as required. • Document tasks in service management tools and escalate complex issues appropriately.
2026-03-17T00:00:00Z

IT Support

Grand Prairie, TX
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
TIER 1 TECHNICAL SUPPORT REPRESENTATIVEThis role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity. RESPONSIBILITIES<ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills</li></ul>
2026-03-20T00:00:00Z

Application Support

Addison, TX
onsite
Temporary
35.625 - 41.25 USD / Hourly
We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users. Responsibilities: • Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms. • Collaborate with users to identify, analyze, and resolve application-related issues efficiently. • Deliver training sessions and create instructional materials for software users in both classroom and virtual settings. • Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll. • Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications. • Develop and sustain technical knowledge across various business systems to support organizational needs. • Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service. • Analyze data effectively to present insights and resolve technical challenges. • Travel domestically and internationally as required to support business operations. • Protect sensitive information with discretion and professionalism while adhering to organizational policies.
2026-03-10T00:00:00Z