<p>Position Overview</p><p>We are seeking a motivated and customer-focused <strong>Sales Assistant</strong> to support a dynamic sales team in Fort Worth, TX. This role is responsible for assisting with customer communications, order processing, account support, reporting, and administrative activities to help ensure smooth sales operations.</p><p>The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced environment while providing exceptional customer service.</p><p>Key Responsibilities</p><ul><li>Support sales representatives with day-to-day administrative tasks</li><li>Process customer orders and maintain accurate records</li><li>Prepare quotes, proposals, and sales documentation</li><li>Respond to customer inquiries via phone and email</li><li>Coordinate with internal departments regarding order status and deliveries</li><li>Maintain customer account information in CRM systems</li><li>Generate sales reports and assist with tracking key metrics</li><li>Schedule meetings and support customer follow-up activities</li><li>Assist with inventory inquiries and product information requests</li><li>Support special projects and additional administrative duties as assigned</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a fast-paced operation in Texas. This contract opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and working closely with both office and warehouse teams. You will contribute to the coordination of product shipments and customer orders in a lively manufacturing and distribution environment.<br><br>Responsibilities:<br>• Enter customer orders and shipment details into internal systems with a high level of accuracy.<br>• Respond to customer questions regarding orders, delivery status, and product-related requests in a clear and helpful manner.<br>• Coordinate with warehouse personnel and office staff to help ensure timely processing and shipment of products.<br>• Monitor order activity and follow up on discrepancies, delays, or documentation issues to keep transactions on track.<br>• Communicate updates clearly across teams to support smooth daily operations between the office and shipping floor.<br>• Review records for completeness and maintain organized customer and order information.<br>• Assist with resolving service concerns by identifying issues quickly and helping move solutions forward.