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3 results for Help Desk Analyst Iii in Dallas, TX

Help Desk Analyst III

Dallas, TX
onsite
Contract / Temporary to Hire
32 - 38 USD / Hourly
We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment. Title: HelpDesk IIILocation: Framers Branch, TxPay: $32-38 per hourDuration: 6 Month Contract to hire Responsibilities:• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.• Troubleshoot and analyze issues using advanced techniques and tools.• Support Microsoft licensing and ensure compliance across systems.• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.• Assist with technology rollouts and AV system projects as needed.• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Dallas, Texas. In this role, you will provide hands-on IT support to end users, assist with office setup, and manage daily IT processes. This position offers the opportunity to contribute to technical projects and process improvements while collaborating with internal and external stakeholders. Responsibilities: • Provide direct IT support to end users, addressing hardware, software, and connectivity issues. • Assist with office setup and ensure all IT equipment is properly configured and operational. • Coordinate with external vendors to support IT needs and resolve service issues. • Manage and track service desk tickets, ensuring timely resolution and follow-up. • Troubleshoot basic networking issues, including connectivity and performance problems. • Support both PC and Mac environments, conducting installations, updates, and maintenance. • Collaborate with the Lead Engineer to improve IT processes and implement small technical projects. • Maintain and manage Microsoft 365 tools and ensure seamless user experiences. • Deliver excellent customer service across all levels of the organization, fostering positive relationships. • Occasionally provide after-hours or weekend IT assistance as needed.
2026-04-09T00:00:00Z

Security Analyst

Dallas, TX
onsite
Temporary
57 - 66 USD / Hourly
We are looking for an experienced Security Analyst to join our team on a long-term contract basis in Dallas, Texas. In this role, you will play a critical part in safeguarding the organization’s digital assets, including both on-premise and cloud infrastructures. Your work will involve identifying and mitigating security threats, analyzing data to detect suspicious activity, and implementing proactive measures to prevent breaches. Responsibilities: • Investigate security events and logs daily to identify root causes and implement remediation strategies. • Monitor and analyze potential vulnerabilities and activities that could pose security risks to the organization. • Optimize security tools to enhance threat detection capabilities and reduce false positives. • Respond to cyber threats effectively and conduct incident investigations to resolve issues. • Collaborate with teams to develop and refine security policies, procedures, and standards. • Create and maintain detailed documentation of security processes and incident responses. • Conduct threat analysis and provide actionable insights for mitigating risks. • Engage with C-level executives and attorneys to communicate security findings and recommendations. • Stay current with emerging cyber threats and technologies to enhance organizational security. • Perform endpoint security assessments and implement necessary remediation measures.
2026-04-10T00:00:00Z