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4 results for Help Desk Analyst in Dallas, TX

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Dallas, Texas. In this role, you will provide hands-on IT support to end users, assist with office setup, and manage daily IT processes. This position offers the opportunity to contribute to technical projects and process improvements while collaborating with internal and external stakeholders. Responsibilities: • Provide direct IT support to end users, addressing hardware, software, and connectivity issues. • Assist with office setup and ensure all IT equipment is properly configured and operational. • Coordinate with external vendors to support IT needs and resolve service issues. • Manage and track service desk tickets, ensuring timely resolution and follow-up. • Troubleshoot basic networking issues, including connectivity and performance problems. • Support both PC and Mac environments, conducting installations, updates, and maintenance. • Collaborate with the Lead Engineer to improve IT processes and implement small technical projects. • Maintain and manage Microsoft 365 tools and ensure seamless user experiences. • Deliver excellent customer service across all levels of the organization, fostering positive relationships. • Occasionally provide after-hours or weekend IT assistance as needed.
2026-04-09T00:00:00Z

Security Analyst

Dallas, TX
onsite
Temporary / Contract
57 - 66 USD / Hourly
We are looking for an experienced Security Analyst to join our team on a long-term contract basis in Dallas, Texas. In this role, you will play a critical part in safeguarding the organization’s digital assets, including both on-premise and cloud infrastructures. Your work will involve identifying and mitigating security threats, analyzing data to detect suspicious activity, and implementing proactive measures to prevent breaches. Responsibilities: • Investigate security events and logs daily to identify root causes and implement remediation strategies. • Monitor and analyze potential vulnerabilities and activities that could pose security risks to the organization. • Optimize security tools to enhance threat detection capabilities and reduce false positives. • Respond to cyber threats effectively and conduct incident investigations to resolve issues. • Collaborate with teams to develop and refine security policies, procedures, and standards. • Create and maintain detailed documentation of security processes and incident responses. • Conduct threat analysis and provide actionable insights for mitigating risks. • Engage with C-level executives and attorneys to communicate security findings and recommendations. • Stay current with emerging cyber threats and technologies to enhance organizational security. • Perform endpoint security assessments and implement necessary remediation measures.
2026-04-22T00:00:00Z

Business Analytics/Data Analyst

Arlington, TX
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a skilled Business Analytics/Data Analyst to support data-driven decision-making and enhance business intelligence processes. In this long-term contract role, you will play a key part in analyzing complex datasets and providing actionable insights to drive organizational success. The position is based in Arlington, Texas. Responsibilities: • Conduct detailed data analysis to identify patterns, trends, and actionable insights. • Develop and maintain business intelligence reports using tools such as BusinessObjects Technologies. • Perform audits of commercial contracts to ensure compliance and accuracy. • Abstract and analyze key terms from contracts to support decision-making. • Collaborate with cross-functional teams to gather data requirements and optimize analytics processes. • Utilize advanced data analytics tools to process and interpret large datasets. • Provide recommendations to improve business operations based on data findings. • Ensure the integrity and security of data used for analysis and reporting. • Support the organization in leveraging data for strategic planning and forecasting.
2026-04-23T00:00:00Z

Technical Services Specialist

Dallas, TX
remote
Temporary / Contract
55 - 70 USD / Hourly
We are looking for an experienced Technical Services Specialist to support complex liability claims with a focus on Architects and Engineers Errors and Omissions matters. This Long-term Contract position offers the opportunity to handle high-exposure files, guide fair and well-reasoned claim outcomes, and partner with internal and external stakeholders to resolve issues efficiently. Based in Wisconsin, this role may be performed remotely or onsite and includes occasional travel for mediations, settlement conferences, and other claim-related proceedings. Responsibilities: • Oversee a portfolio of complex liability claims, conducting detailed reviews of coverage, liability, damages, and supporting documentation to determine appropriate next steps. • Lead investigations from initial intake through final resolution, ensuring each matter is handled in accordance with policy provisions, regulatory expectations, and company standards. • Negotiate settlements within delegated authority while balancing timely resolution, financial accuracy, and fair treatment of all parties involved. • Partner with outside counsel to shape litigation strategy, monitor case progress, and drive effective outcomes in disputed or highly sensitive matters. • Coordinate the work of external experts and service providers, including legal vendors, consultants, discovery specialists, and technical advisors, to support claim evaluation and defense. • Establish and maintain accurate claim reserves, review developments that may affect exposure, and recommend adjustments to support sound financial forecasting. • Serve as a subject matter resource on specialized liability exposures, sharing insights that strengthen decision-making and promote consistent claim handling practices. • Work closely with underwriting teams to identify emerging or complex risk issues, contributing expertise that supports pricing decisions, policy terms, and client discussions. • Represent the organization in mediations, settlement conferences, industry events, or similar forums, helping maintain strong working relationships and an informed market presence.
2026-04-24T00:00:00Z