<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>We are looking for an experienced IT Compliance Analyst to join our team in Dallas, Texas. This long-term contract position offers the opportunity to work with cutting-edge security tools and practices, ensuring the safety and integrity of our organization's systems and data. The ideal candidate will have a strong background in security technologies, incident response, and compliance with industry standards.</p><p><br></p><p><strong>POSITION: IT COMPLIANCE ANALYST</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS - ONSITE</strong></p><p><strong>DURATION: 12 MONTHS</strong></p><p><strong>RATE: $35 - $41/HOUR</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Point of contact for identified IT risk and vulnerabilities, tracking from identification through remediation and closure.</li><li>Support audits and assessments to evaluate compliance with regulatory requirements (e.g., HIPAA, HITRUST, SOX).</li><li>Collaborate with IT and business teams to identify and document compliance and IT risk issues.</li><li>Contribute to monitoring and reporting on compliance and IT risk status.</li></ul><p><br></p>
<p>We are looking for an experienced IT Compliance Analyst to help ensure that our organization's technology systems comply with internal policies and regulatory standards. In this role, you will play a critical part in supporting audits, managing IT risks, and contributing to compliance initiatives. This is a long-term contract position based in Dallas, Texas.</p><p><br></p><p>Responsibilities:</p><p>• Conduct audits and assessments to verify adherence to relevant regulatory requirements and industry standards, such as NIST and HITRUST.</p><p>• Collaborate with IT and business teams to identify, analyze, and document compliance issues and IT risks.</p><p>• Develop and deliver reports on compliance status and IT risk management activities.</p><p>• Assist in creating and maintaining training programs to enhance awareness of compliance and IT risk topics.</p><p>• Monitor industry trends and regulatory updates to ensure the organization remains informed and prepared.</p><p>• Support the implementation of tools and processes for IT risk management and compliance monitoring.</p><p>• Work with stakeholders to ensure audit program objectives are met and findings are addressed.</p><p>• Participate in vulnerability assessments to identify potential IT risks and recommend solutions.</p>
<p><strong>Robert Half’s Full-Time Engagement Professionals Practice is Expanding!</strong></p><p>We are actively hiring <strong>Payroll & Timekeeping Specialists</strong> with deep expertise in <strong>UKG Workforce Management (WFM) Timekeeping</strong> to support clients in the healthcare industry.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assist clients with the transition from Kronos Workforce Central to UKG WFM</li><li>Support testing, data validation, and system accuracy checks</li><li>Partner with payroll and HR teams to ensure clean, accurate data migration</li><li>Provide subject matter expertise on UKG WFM functionality and best practices</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Hands-on experience with <strong>UKG WFM Timekeeping</strong> (implementation, testing, validation)</li><li>Strong background in <strong>payroll or workforce management within healthcare</strong></li><li>Detail-oriented mindset with experience in <strong>data validation and issue resolution</strong></li><li>Ability to work onsite with clients in the DFW area (30-mile commute radius)</li></ul><p><br></p>
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
Are you an experienced IT Auditor with a passion for delivering impactful solutions in the financial services industry? Do you value a culture that emphasizes work-life balance, the opportunity to work on engaging projects, and continuous learning and growth? If so, we have a fantastic client ready to permanent an IT Audit Senior Consultant! <br> Our client's culture offers an environment where innovation, collaboration, and detail oriented development thrive. Based in the exciting and growing Dallas, Texas market, this role provides a platform to work with cross-functional teams on meaningful projects, while maintaining a supportive and flexible work setting. <br> What You’ll Do As an IT Audit Senior Consultant, you’ll bring your expertise in assessing and enhancing IT systems, processes, and controls, specifically for clients in the dynamic and evolving financial services sector. Your primary responsibilities will include: Perform Comprehensive IT Audits: Assess IT systems, controls, and data integrity, ensuring compliance with regulatory standards including Sarbanes-Oxley (SOX). Identify & Mitigate Risks: Evaluate client IT environments to identify potential risks and deliver tailored recommendations to strengthen controls. Enhance Governance Frameworks: Assist clients in bolstering IT governance structures and implementing effective internal control mechanisms. Leverage Data Analysis: Utilize advanced Microsoft Excel skills for data analysis, producing meaningful insights, and generating actionable reports. SOX Compliance & Operational Audits: Ensure operational processes meet SOX requirements and other applicable standards. Document Findings & Recommendations: Develop detailed reports with impactful solutions that address audit findings and align with client needs. Collaborate Cross-Functionally: Partner with internal and client teams to design and deliver innovative audit strategies. Mentor and Support: Guide entry level team members, sharing knowledge and supporting their detail oriented development. What This Position Work-Life Balance: Enjoy a flexible and supportive environment that values your personal time and work-life harmony. Exciting Engagements: Contribute to cutting-edge projects within the financial services industry, working with diverse clients across the national landscape. detail oriented Development: Gain exposure to new technologies, approaches, and areas of consulting, with opportunities for continuous learning and growth. Supportive Environment: Collaborate with a dynamic group of professionals in a culture that prioritizes accountability, respect, and teamwork.
We are offering an exciting opportunity in the finance sector, located in Irving, Texas, United States. We are seeking a CFO who possesses not just a financial background, but also operational expertise with experience overseeing diverse departments such as HR, IT, payroll, and operations. The role involves strategic partnership that will guide our organization through its next growth phase, while also being hands-on in supporting the team, ensuring financial discipline, operational excellence, and a cohesive company culture.<br><br>Responsibilities:<br><br>• Work closely with Founders and executive leadership team to define and execute the company’s long-term financial strategy, aligning financial goals with overall business objectives.<br>• Advise on the long-term financial planning process, maintaining alignment with growth opportunities, market dynamics, and shareholder expectations.<br>• Provide financial insights and strategic recommendations to guide critical decisions related to business expansion, market positioning, and capital allocation.<br>• Drive sustainable financial performance, balancing short-term operational needs with long-term growth ambitions.<br>• Execute financial planning and analysis, including budgeting, forecasting, and variance analysis, ensuring financial outcomes align with operational goals.<br>• Lead the finance department in the accurate and timely preparation of all financial statements and reports, adhering to best practices and regulatory requirements.<br>• Develop and implement financial processes, tools, and technologies that streamline financial reporting, budgeting, and decision-making, fostering a culture of data-driven decision-making.<br>• Serve as a trusted partner to the Founders, fostering a strong, transparent, and collaborative relationship, regularly engage in strategic discussions regarding company vision, operational challenges, and growth opportunities.<br>• Drive cross-departmental initiatives that enhance financial and operational efficiency, improving company-wide performance.<br>• Act as the point of escalation for major operational issues, ensuring that financial perspectives are integrated into decision-making across the organization.
