10 Results for Call Center Representative Jobs in Dallas, TX

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Call Center Representative

Dallas, TX
onsite
Temporary / Contract
18 - 24 USD / Hourly
Position OverviewOur client is seeking a customer-focused and motivated Call Center Representative to join their team. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with inquiries, resolving issues, and delivering exceptional service. The ideal candidate is a strong communicator who thrives in a fast-paced environment and enjoys helping customers.Responsibilities<ul><li>Answer high-volume inbound customer calls professionally and efficiently</li><li>Resolve customer inquiries, concerns, and service issues</li><li>Document customer interactions accurately in company systems</li><li>Follow up with customers regarding open issues or requests</li><li>Maintain service level and quality standards</li><li>Research and troubleshoot customer concerns</li><li>Escalate complex issues appropriately</li><li>Support various administrative and customer service functions as needed</li></ul>
2026-10-12T00:00:00Z

Call Center

Coppell, TX
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is hiring! Are you passionate about helping people through challenging financial situations? We are hiring Loss Mitigation Representatives to support homeowners seeking mortgage assistance and help them navigate available solutions. What You'll Be Doing: Answering inbound calls from homeowners seeking mortgage assistance Explaining loss mitigation options and next steps Reviewing accounts and documenting customer interactions Collecting and validating required documentation Providing compassionate customer service during sensitive situations Working in a fast-paced, high-volume call center environment Position Details: Fully onsite in Coppell, TX (75019) Monday – Friday 8 am – 5 pm (Training + work hours) $22/hour 3–4-month contract to permanent assignment Potential for permanent permanent based on performance and attendance Upon Conversion: $20/hour base pay + monthly performance bonuses ranging from $1,700-$3,000+ Bonus potential increases total earnings to approximately $30-$37/hour equivalent Eligible for company benefits, PTO, and overtime opportunities (rotational Saturdays) upon permanent conversion Strong long-term earning potential for top performers
2026-10-19T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support retail operations in Texas. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment and enjoys helping customers across multiple store locations. The person in this role will handle a variety of customer interactions, process orders accurately, and contribute to a responsive, high-quality service experience. Responsibilities: • Respond to incoming customer inquiries by phone and provide timely, attentive assistance for retail-related questions and concerns. • Place outbound calls as needed to follow up on customer requests, confirm details, and help resolve service issues. • Enter customer orders and updates into internal systems with strong attention to accuracy and completeness. • Support service needs for 15 retail store locations by coordinating information and ensuring consistent communication. • Address customer concerns with a solution-focused approach and escalate more complex matters when appropriate. • Maintain clear records of customer interactions, order activity, and follow-up actions taken. • Work closely with store teams and internal partners to deliver a smooth and reliable customer experience.
2026-10-20T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T00:00:00Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client is seeking a customer-focused and detail-oriented Customer Service Representative to support daily customer interactions and ensure a positive customer experience. The ideal candidate is a strong communicator who can efficiently manage inquiries, resolve issues, and build lasting relationships while working in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, requests, and account updates</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to ensure timely resolution of customer needs</li><li>Provide professional and courteous service at all times</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a consumer products organization in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving inquiries efficiently, and providing a positive experience through every interaction. The role focuses on handling high-volume communication, processing customer requests accurately, and maintaining a detail-oriented service standard in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Assist customers with questions related to products, orders, account details, and general service needs. • Enter and update order information accurately while ensuring all records remain complete and current. • Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates. • Document interactions thoroughly to maintain clear communication and support service continuity. • Resolve routine concerns promptly and escalate more complex issues to the appropriate team when necessary. • Manage a steady volume of call center activity while meeting quality and response expectations. • Support operational changes or updated service processes as assigned, including adjustments to internal workflows or systems.
2026-10-20T00:00:00Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to support a busy consumer products team in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and delivering detail-oriented service in a fast-paced call center setting. The person in this role will handle incoming inquiries, provide timely resolutions, and contribute to a positive customer experience across phone-based interactions. Responsibilities: • Respond to inbound customer calls with empathy and clear communication. • Assist customers with product questions, service concerns, and general account-related inquiries. • Enter customer orders accurately and update records to maintain complete and reliable information. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Document each interaction thoroughly to ensure service history is current and easy to reference. • Work efficiently within a call center environment while maintaining service quality and response accuracy. • Address customer concerns promptly and escalate more complex issues to the appropriate team when necessary.
2026-10-20T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-19T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-19T00:00:00Z

Customer Service Manager

Coppell, TX
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization. Responsibilities: • Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals. • Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns. • Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements. • Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses. • Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions. • Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards. • Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation. • Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience. • Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
2026-10-20T00:00:00Z

10 results for Call Center Representative in Dallas, TX