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5 results for It Support Engineer in Dallas, TX

Technical Support Manager
  • Plano, TX
  • onsite
  • Permanent / Full Time
  • 90000 - 120000 USD / Yearly
  • <p>We are looking for a technology support leader to oversee IT and operational technology support for manufacturing environments in Plano, Texas. This position is well suited for someone who is comfortable working directly in production settings, solving issues that affect uptime, and coordinating closely with engineering, maintenance, and operations teams. The role combines hands-on technical problem solving with cross-functional collaboration to keep plant systems, user devices, and industrial networks running reliably.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee day-to-day technical support for plant operations, ensuring systems used across manufacturing sites remain stable, accessible, and responsive to production needs.</li><li>Diagnose and resolve issues involving industrial networks, end-user devices, software platforms, and connected equipment that may interrupt plant performance.</li><li>Support communication and connectivity among PLCs, HMIs, operator stations, and other manufacturing technologies used on the production floor.</li><li>Maintain and improve plant-floor infrastructure such as switches, wireless components, industrial network hardware, and workstation endpoints.</li><li>Work closely with controls engineers, maintenance staff, and production teams to identify root causes of operational technology issues and restore functionality quickly.</li><li>Coordinate installation, upkeep, and troubleshooting for industrial PCs, manufacturing applications, and operator-facing hardware used in daily operations.</li><li>Track network and system performance within production environments and take proactive steps to reduce downtime and operational disruption.</li><li>Contribute to infrastructure enhancements, facility expansion efforts, and other technology improvement projects across manufacturing locations.</li><li>Keep accurate records of configurations, support activities, asset inventories, and technical procedures to support ongoing operations and future maintenance.</li><li>Partner with corporate IT resources and external service providers when advanced escalation or specialized support is needed, including travel between facilities for onsite assistance.</li></ul>
  • 2026-10-13T00:00:00Z
Systems Engineer
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 60 - 68 USD / Hourly
  • <p>This distribution and manufacturing organization is seeking a Systems Engineer to join a growing technology team supporting ERP platform enhancements, cybersecurity initiatives, systems integrations, and enterprise applications. This role will play a key part in an upcoming ERP release, helping drive development, testing, user enablement, and ongoing system improvements across the business.</p><p><br></p><p><strong>POSITION TITLE:</strong> Systems Engineer</p><p><strong>LOCATION:</strong> Irving, TX (Hybrid, 3 days onsite)</p><p><strong>SALARY:</strong> $130,000 - $140,000</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Support and enhance a proprietary ERP environment, including development, testing, troubleshooting, and user training activities related to upcoming system releases.</li><li>Design, build, and maintain integrations between ERP, enterprise applications, security platforms, and third-party business systems.</li><li>Administer and support Microsoft 365 technologies including Teams, Outlook, OneDrive, SharePoint, Defender, Entra ID, Enterprise Applications, and related services.</li><li>Develop and maintain automation, scripting, and API-based solutions utilizing REST APIs, Microsoft Graph API, Python, and other programming tools.</li><li>Partner with infrastructure and cybersecurity teams to strengthen system security, identity management, endpoint protection, and network integrations.</li><li>Participate in application lifecycle activities including requirements gathering, program flow analysis, SDLC processes, testing, deployment, and production support.</li><li>Provide rotational on-call support approximately one weekend per month and assist with issue resolution across multiple technology domains.</li></ul><p><br></p>
  • 2026-10-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 25 - 29 USD / Hourly
  • <p>We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience.</p><p><br></p><p><strong>POSITION: Help Desk/Desktop Support</strong></p><p><strong>LOCATION: Irving, TX (Hybrid)</strong></p><p><strong>DURATION: 3 Month Contract (Potential to convert)</strong></p><p><strong>RATE: $25-$29/HR</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.</p><p>• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.</p><p>• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.</p><p>• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.</p><p>• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.</p><p>• Maintain accurate asset information and contribute to organized inventory records for end-user technology.</p><p><br></p>
  • 2026-10-13T00:00:00Z
Cyber Security Engineer
  • Plano, TX
  • onsite
  • Temporary to Hire
  • 51.4615 - 59.587 USD / Hourly
  • We are looking for a Cyber Security Engineer to support and strengthen enterprise security operations in Plano, Texas. This permanent opportunity is ideal for a hands-on security specialist who can blend engineering expertise with incident response, data protection, and infrastructure security. The role will contribute to the design of resilient security controls, advance detection and response capabilities, and partner across teams to improve overall cyber defense maturity.<br><br>Responsibilities:<br>• Build, deploy, and refine enterprise security technologies that protect networks, endpoints, cloud resources, and sensitive information.<br>• Drive technical ownership of core security platforms such as secure access solutions, firewalls, SIEM tools, endpoint security, and related defensive controls.<br>• Establish and maintain security architecture guidelines, technical standards, and hardened configuration practices aligned with Zero Trust principles.<br>• Lead complex cyber investigations, coordinate response activities, perform threat hunting, and determine root causes for security events.<br>• Create and enhance detection content, correlation logic, and automated workflows to improve visibility and speed of response across security systems.<br>• Direct data protection and insider risk initiatives, including policy development and tuning across Microsoft 365, endpoints, and cloud environments.<br>• Review network security designs and configuration changes, offering expert guidance on segmentation, VPNs, secure access, and broader infrastructure protection strategies.<br>• Oversee vulnerability assessment efforts, prioritize remediation plans, support audit readiness, and help address compliance obligations across applicable frameworks.<br>• Mentor less experienced team members while communicating technical risks, recommendations, and project updates to business and technology stakeholders.<br>• Maintain clear documentation such as standards, procedures, runbooks, and architecture artifacts while identifying opportunities to improve automation and operational efficiency.
  • 2026-09-30T00:00:00Z
Network Engineer (Fortinet & F5 LTM)
  • Fort Worth, TX
  • onsite
  • Temporary / Contract
  • 53 - 58 USD / Hourly
  • <p>We are seeking a Network Engineer with strong expertise in managing and supporting enterprise network infrastructure, with a primary focus on <strong>Fortinet FortiGate Firewalls</strong> and <strong>F5 Local Traffic Manager (LTM)</strong> load balancing solutions. This individual will be responsible for the design, implementation, administration, and optimization of network security, traffic management, and high-availability services across multiple environments. The ideal candidate will have experience troubleshooting complex network issues, implementing security best practices, and ensuring reliable application delivery in both on-premises and hybrid cloud environments.</p><p><br></p><ul><li>Administer, configure, and support <strong>Fortinet FortiGate Firewalls</strong>, including policies, NAT, VPNs, routing, HA configurations, and security services.</li><li>Manage and maintain <strong>F5 BIG-IP LTM</strong> environments, including virtual servers, pools, monitors, iRules, SSL certificates, and traffic policies.</li><li>Design and implement secure network solutions to support business applications and critical infrastructure.</li><li>Monitor network performance and proactively identify and resolve connectivity, latency, and security-related issues.</li><li>Configure and maintain site-to-site and remote access VPN connectivity.</li><li>Perform firewall rule reviews, policy optimization, and security hardening activities.</li></ul>
  • 2026-10-08T00:00:00Z