<p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in Mesquite, Texas, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. <br><br>Responsibilities:<br>• Provide troubleshooting assistance to employees to resolve technical issues<br>• Carry out day-to-day tasks associated with the MIS department<br>• Learn and adapt to using additional third-party products as required by the company<br>• Support the warehouse management system (WMS) used in warehousing operations on a daily basis<br>• Use Microsoft Office products proficiently, along with the Microsoft Windows Server environment<br>• Utilize skills in Database, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, and Microsoft Office 365 to perform duties efficiently<br>• Manage and resolve customer credit inquiries<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments.<br><br>Qualifications:<br>• Minimum of 3 years of experience as a Help Desk Analyst or in a related role within the Wholesale Distribution - Dur Goods industry<br>• Proficiency with Microsoft technologies, including Microsoft Office 365<br>• Experience with Active Directory and Configuration Management<br>• Strong knowledge of Computer Hardware and Desktop Hardware<br>• Familiarity with Deskside Support operations<br>• Experience working with Databases<br>• Excellent problem-solving skills and the ability to troubleshoot technical issues<br>• Strong communication skills, both written and verbal, with the ability to explain complex technical issues in a clear and concise manner<br>• Ability to work collaboratively in a team environment and handle multiple tasks simultaneously<br>• Proven history of delivering exceptional customer service<br>• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
Senior Tax Analyst | Hybrid | Fort Worth, TX Robert Half Finance and Accounting and Kevin Sweet have partnered with a well-established investment management firm located in Fort Worth, TX for a Senior Tax Analyst. This is a great opportunity for a tax detail oriented looking to grow in a dynamic, high-performing environment that values technical excellence and teamwork. <br> For additional information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected] <br> Responsibilities: Review and coordinate federal and state K-1s, tax returns, extensions, elections, and related disclosures Oversee work completed by external tax service providers Prepare and review estimated tax payments and withholding deposits Research tax law changes and respond to federal/state tax notices Assist with FATCA/CRS reporting compliance Support the implementation of tax strategies and process improvements Handle ad hoc tax-related questions and special projects Ensure timely and accurate tax filings across multiple reporting entities Qualifications: Bachelor’s or Master’s in Accounting or Taxation CPA preferred Minimum 2 years of experience in federal tax, preferably from a public accounting firm Strong knowledge of corporate and partnership taxation; RIC experience is a plus Familiarity with partnership allocations, debt securities, and real estate tax issues preferred Excellent attention to detail and ability to manage multiple priorities Strong communication skills and proficiency in Microsoft Office (Excel in particular) What’s in It for You: Hybrid work schedule: In-office Tuesday–Thursday, remote Monday and Friday Annual bonus that has historically paid out in full Competitive compensation and excellent benefits package Opportunity to work in a collaborative and high-caliber tax team Location: Fort Worth, TX (Hybrid | No travel required) <br> #TaxJobs #SeniorTaxAnalyst #FortWorthCareers #AccountingJobs #HybridWork #FinanceJobs #RobertHalf #NowHiring
<p><strong>Drive Strategy in a High-Impact Manufacturing Role</strong></p><p>We’re looking for a <strong>Senior Financial Analyst</strong> who thrives at the intersection of numbers, strategy, and operational excellence. This isn’t just another reporting role—this is your chance to partner directly with Program Management, Operations, and Supply Chain to drive smarter decisions, improve efficiency, and ensure compliance in a <strong>fast-paced, highly regulated manufacturing environment</strong>.</p><p><br></p><p>If you’re a cost-accounting pro with a passion for turning data into action, we want to talk.</p><p><strong> </strong></p><p><strong>What You’ll Do</strong></p><ul><li>Lead the budgeting, forecasting, and long-range planning processes—helping leadership see around corners</li><li>Partner with Program Managers to track project performance, update EACs, and assess cost and schedule risks</li><li>Dive into manufacturing cost drivers, analyzing labor utilization, material variances, and production efficiency</li><li>Support competitive pricing for proposals and contract modifications while ensuring compliance with CAS and government requirements</li><li>Deliver sharp, meaningful management reports that drive real-world decision-making</li><li>Ensure accuracy, compliance, and transparency in all financial reporting and audits</li><li>Identify process improvements and implement best practices in financial analytics, reporting, and cost control</li></ul><p><strong>Why You’ll Love It Here</strong></p><ul><li>You’ll have a seat at the table—your work will directly influence strategy and operations</li><li>Work with a highly skilled team in a growing, stable industry</li><li>Enjoy the challenge of complex contracts, cutting-edge manufacturing, and high-visibility projects</li></ul><p><br></p>
<p><strong>Robert Half’s Full-Time Engagement Professionals Practice is Expanding!</strong></p><p>We are actively hiring <strong>Payroll & Timekeeping Specialists</strong> with deep expertise in <strong>UKG Workforce Management (WFM) Timekeeping</strong> to support clients in the healthcare industry.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assist clients with the transition from Kronos Workforce Central to UKG WFM</li><li>Support testing, data validation, and system accuracy checks</li><li>Partner with payroll and HR teams to ensure clean, accurate data migration</li><li>Provide subject matter expertise on UKG WFM functionality and best practices</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Hands-on experience with <strong>UKG WFM Timekeeping</strong> (implementation, testing, validation)</li><li>Strong background in <strong>payroll or workforce management within healthcare</strong></li><li>Detail-oriented mindset with experience in <strong>data validation and issue resolution</strong></li><li>Ability to work onsite with clients in the DFW area (30-mile commute radius)</li></ul><p><br></p>
<p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p>The Desktop Support Specialist I is responsible for resolving support requests, as well as, meeting customer satisfaction and continuous service delivery demands. Applicant should be capable of working in a dynamic, fast-paced environment.</p><p><br></p><p><strong>REQUIREMENT: A+ (CAN BE EXPIRED, MUST BE ABLE TO PROVIDE CERT #)</strong></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS, onsite 5 days</strong></p><p><strong>DURATION: 12 MONTHS</strong></p><p><strong>PAY RATE: $25 - $30 BASED ON EXPERIENCE</strong></p><p><br></p><p><strong>SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Hardware troubleshooting: desktops, laptops, printers</li><li>Imaging - deep understanding of the process</li><li>Network troubleshooting, ability to articulate how you would troubleshoot issues</li><li>AV setup and support</li><li>Adding and creating accounts in Active Directory</li><li>Good customer service and communication</li></ul><p><br></p>
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p><strong>Investment Banking Client Services Analyst</strong></p><p>Fort Worth, TX (Hybrid)</p><p>Join our dynamic investment firm and empower our global investor community! This vibrant, administrative role demands top-tier communication and meticulous detail.</p><p>Key Duties:</p><ul><li>Drive new client onboarding: input CRM data, manage docs, set up reports, and update contacts.</li><li>Oversee cash flow documentation, resolving investor queries swiftly.</li><li>Partner with third-party admins for subscriptions, redemptions, AML/KYC.</li><li>Collaborate with Investor Relations, Treasury, Legal, and Accounting to update wires, signatories, and transfers.</li><li>Ensure prompt cash processing and deliver rapid responses to investor inquiries on fund admin, tax, and compliance.</li></ul><p>Qualifications:</p><ul><li>2-3 years in investment firm client support.</li><li>Stellar communication and organization.</li><li>CRM/MS Office savvy.</li></ul><p>Perks: Awesome benefits, great 401k match, hybrid flexibility, and work-life harmony! BONUS plus Base! </p><p><br></p><p>The best way to apply is to email a resume to Joe.faradie @ roberthalf com connect with me on linkedin!!!</p>
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.</p><p>• Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.</p><p>• Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.</p><p>• Perform regular system maintenance, updates, and audits to ensure peak performance and security.</p><p>• Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.</p><p>• Deploy and test IT hardware and software to meet company standards and project specifications.</p><p>• Implement and uphold network security protocols to protect systems and data.</p><p>• Collaborate with vendors and internal teams to meet installation timelines and budget constraints.</p><p>• Document technical processes, resolutions, and support activities to enhance knowledge sharing.</p><p>• Train lounge staff on IT systems and provide ongoing technical support.</p>
Robert Half has teamed up with a $10 billion + alternative investment firm to assist in the recruitment of a Hedge Fund Portfolio Analyst (Valuation Team). This position will have excellent exposure to Wall Street brokers / banks and will get a basic understanding of the hedge fund industry. Pay range is 55-70K on the base with all benefits paid by the company. The investment firm is open to candidates who have a degree in Accounting or Finance (CPA or parts passed a plus but not required) from a top school. Must have a GPA of 3.4 or higher. <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris). <br> The firm has immediate openings for 2 highly experience in and motivated individuals to join the team as a Hedge Portfolio Analyst Team (middle office – valuation). The position reports to the Head of Valuation Reporting and will interact with attorneys, investment bankers, accounting department, senior investment professionals and all internal operations. This is a dynamic opportunity to contribute directly in the growth of a complex and fast moving company as it prepares for its initial public offering. <br> Responsibilities <br> Daily reporting for investment activity (valuation) Preparation and consolidation of investment and financial reporting Interaction with portfolio managers to process information Interaction with Wall Street banks/brokers to obtain and decipher information Review bank loan agreements, trade documentation and bond settlement agreements General ledger maintenance for Fund Accounting <br> Qualifications <br> 1-3 years + experience in the public accounting field BBA/PPA/MPA in Accounting from a top tier, nationally ranked business school CPA required or certification pending Working knowledge of general Finance and Accounting functions Advanced Microsoft Office skills Detail and task-oriented with a strong work ethic Excellent communication and organizational skills Experience in Financial Analysis and Project Management Oracle general ledger system experience is a plus Ability to work 45-50 hours per week <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris).
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM. </p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
