We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
We are looking for a skilled Desktop Support Analyst to join our team in Torrance, California. This is a long-term contract position where you will play a vital role in supporting a large-scale Windows 10 to Windows 11 upgrade for approximately 600 users across multiple time zones. The ideal candidate will bring both technical expertise and exceptional communication skills to ensure seamless collaboration and user satisfaction.<br><br>Responsibilities:<br>• Provide hands-on support for the Windows 10 to Windows 11 upgrade project, ensuring smooth transitions for approximately 600 users.<br>• Collaborate with end users across various time zones to resolve issues and provide timely updates.<br>• Configure and troubleshoot desktop hardware, ensuring optimal performance during and after the upgrade.<br>• Utilize Active Directory for user account management and access control.<br>• Perform desktop imaging and software installations to meet organizational standards.<br>• Monitor and address technical concerns related to PC workstations, ensuring minimal downtime.<br>• Maintain clear and effective communication with team members and stakeholders throughout the project.<br>• Document processes, configurations, and resolutions for future reference and knowledge sharing.<br>• Ensure compliance with company policies and procedures during all support activities.<br>• Deliver excellent customer service while addressing user inquiries and technical challenges.
<p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
<p><strong>Program Support Temp – Stage 1 Department</strong></p><p> Location: Los Angeles, CA 90056</p><p> Duration: 4 months</p><p> Pay: $20/hour</p><p><br></p><p>We are seeking a reliable and detail-oriented <strong>Program Support Temp</strong> to join our Stage 1 Department. This role is critical in supporting day-to-day operations by handling clerical tasks, maintaining organized filing systems, and assisting with administrative needs. The ideal candidate will have strong proficiency in Microsoft Office programs, be highly organized, and capable of performing physical tasks, including lifting and moving file boxes.</p>
Windows 10 to 11 Migration Specialist Location: Los Angeles, CA (Onsite) Employment Type: permanent, Robert Half permanent Engagement Program Salary: $65,000 – $70,000 annually <br> About the Role Robert Half is seeking a Windows 10 to 11 Migration Specialist to join our permanent Engagement Program. This is a hands-on, permanent role supporting enterprise environments through the successful execution of Windows migration projects. We’re looking for someone who thrives in dynamic environments, is adaptable, and can provide both technical expertise and excellent end-user support. <br> Key Responsibilities Lead and support large-scale Windows 10 to Windows 11 migration initiatives, including imaging, deployment, and system readiness validation. Collaborate with IT teams to test, troubleshoot, and resolve compatibility issues with applications, drivers, and hardware. Configure, install, and upgrade workstations, ensuring minimal disruption to business operations. Provide deskside and remote support during migrations, addressing user issues related to performance, connectivity, and applications. Create and maintain documentation for migration procedures, troubleshooting steps, and user guides. Utilize tools such as Intune, SCCM, and Active Directory for device deployments, endpoint configuration, and access provisioning. Perform general system administration tasks, including patching, updates, and security compliance. Partner with cross-functional teams to ensure smooth onboarding/offboarding and equipment refresh cycles. Qualifications 3–5 years of IT support or systems administration experience in enterprise environments. Proven experience with Windows OS deployments, upgrades, and migrations (10 to 11 strongly preferred). Strong knowledge of Active Directory, Intune, SCCM, and Office 365 administration. Hands-on experience troubleshooting Windows performance, Office applications, network connectivity, and end-user hardware issues. Ability to work onsite in Los Angeles and support both technical staff and non-technical end-users, including C-suite professionals. Excellent communication and problem-solving skills; adaptable and able to work in fast-paced environments.
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
