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1 result for Help Deskdesktop Support Analyst in Covington, KY
- Cincinnati, OH
- onsite
- Temporary / Contract
- 25.65 - 29.7 USD / Hourly
- We are looking for a Desktop Technician I to provide hands-on technical support for corporate users in Blue Ash, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving workstation issues, maintaining end-user equipment, and delivering reliable day-to-day IT support. The role focuses on desktop deployment, troubleshooting, and hardware service while partnering with other IT teams to keep business users productive.<br><br>Responsibilities:<br>• Deliver deskside support for employees by diagnosing and resolving hardware, software, and workstation-related issues.<br>• Configure, deploy, and upgrade Windows PCs and laptops using approved tools, standard builds, and company procedures.<br>• Support common business applications, including Microsoft Office, and assist users with routine software problems.<br>• Maintain clear technical records and create practical documentation for installations, troubleshooting steps, and support activities.<br>• Perform repairs, component replacements, and preventive maintenance for desktops and other assigned IT equipment.<br>• Assist with inventory tracking, device provisioning, and the distribution of computer hardware and related accessories.<br>• Coordinate with technical support and other IT teams to identify performance concerns and restore stable system operation.<br>• Set up and monitor IT equipment connected to data center or infrastructure environments as needed.<br>• Recommend improvements that enhance end-user technology performance and support the rollout of new solutions.
- 2026-08-25T00:00:00Z