<p>Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier I/II technical support to enterprise users across <strong>Mac/macOS and Windows environments</strong>.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for <strong>Apple Mac devices, iPhones, and other Apple endpoints</strong>.</li><li>Administer and support Apple devices using <strong>Jamf</strong>, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using <strong>Microsoft Intune</strong>, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving <strong>Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management</strong>.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
<p>We are looking for a knowledgeable Technical Parts Specialist to support customers and provide quotes with selecting the correct components and accessories for power generation equipment in Long Beach, California. This Long-term Contract position is ideal for someone who combines strong customer service expertise with a consultative, service-focused approach to sales support. The role centers on helping clients understand technical options, resolve parts-related questions, and secure the right solutions to keep equipment operating reliably.</p><p><br></p><p>Responsibilities:</p><p>• Advise customers on suitable diesel generator parts and accessories by reviewing equipment needs, performance concerns, and application requirements.</p><p>• Support sales activity by preparing part recommendations, identifying complementary items, and strengthening customer relationships through responsive service.</p><p>• Apply technical knowledge of engines, alternators, controls, cooling assemblies, fuel delivery systems, and electrical components to guide purchasing decisions.</p><p>• Coordinate with inventory and approved suppliers to locate required items, confirm availability, and help maintain stock coverage for commonly requested parts.</p><p>• Educate clients on proper part usage, basic maintenance considerations, and troubleshooting steps, while directing more complex service matters to technicians when needed.</p><p>• Assess reported generator issues and recommend practical replacement parts or related solutions based on operating symptoms and system information.</p><p>• Process quotes, orders, invoices, shipment updates, and warranty-related documentation with accuracy and timely follow-through.</p><p>• Keep current on developments in diesel generator products, parts availability, and market trends to provide informed support to customers and internal teams.</p>
<p>We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>