8 results for Pc Technician in Costa Mesa, CA

MSP Service Desk Manager

Lake Forest, CA
remote
Temporary
47.50 - 55.00 USD / Hourly
We are looking for a skilled MSP Service Desk Manager to lead and oversee service desk operations in Lake Forest, California. In this long-term contract position, you will manage a dynamic team of technicians, ensuring exceptional service delivery and operational efficiency. The ideal candidate will possess strong leadership qualities, a deep understanding of IT service management, and the ability to drive continuous improvement in a fast-paced environment. Responsibilities: • Supervise daily service desk activities to ensure high-quality support and client satisfaction. • Provide leadership and mentorship to service desk staff, fostering attention to detail and a collaborative work environment. • Manage ticket assignments, schedules, and technician workloads to ensure timely resolution and adherence to service level agreements. • Oversee incident triage and prioritize tickets based on urgency and business impact. • Communicate effectively with clients, providing updates and resolving service-related issues promptly. • Monitor service metrics, including ticket volume, response times, and technician utilization, to identify areas for improvement. • Implement process enhancements to optimize service desk operations and maintain compliance with organizational standards. • Serve as the escalation point for complex technical issues and client concerns. • Collaborate with leadership to refine policies, procedures, and workflows for improved efficiency. • Ensure accurate documentation and time tracking for audit readiness and operational reporting.
2026-03-06T18:33:48Z

IT Support Specialist

Culver City, CA
onsite
Contract / Temporary to Hire
35.00 - 38.00 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T22:53:40Z

Help Desk II

Los Angeles, CA
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency. Responsibilities: • Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components. • Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools. • Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated. • Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals. • Provide support for network connectivity issues and ensure seamless communication across platforms. • Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction. • Collaborate with team members to implement best practices for IT operations and security. • Assist with system upgrades and installations to meet organizational needs. • Monitor system performance and proactively address potential issues to minimize disruptions.
2026-02-17T21:14:10Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18.00 - 18.00 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-09T22:58:41Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary
19.79 - 22.91 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service. Responsibilities: • Provide technical support to resolve hardware, software, and network-related issues for users. • Manage and maintain Active Directory accounts, including creating, modifying, and disabling users. • Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance. • Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken. • Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals. • Collaborate with team members to identify and implement improvements to IT processes. • Deliver exceptional customer service by addressing user concerns and providing clear guidance. • Monitor system performance and report any potential issues to the appropriate teams. • Ensure compliance with organizational IT policies and procedures. • Support the installation and updates of software applications while minimizing disruptions to users.
2026-03-09T19:28:56Z

Systems Administrator

Santa Monica, CA
onsite
Temporary
32.30 - 37.40 USD / Hourly
Key Responsibilities: Maintain and update JAMF Pro and JAMF School management platforms Perform routine system and maintenance tasks, including OS updates across Mac and iOS devices Manage and resolve service tickets for Apple device issues Fine-tune and write scripts to automate processes and deployment Troubleshoot and resolve issues related to apps, file locations, OS changes, and hardware repairs Test new OS versions and applications on various Apple devices Prepare, repair, and redistribute devices as needed Keep apps up-to-date and troubleshoot application-related issues Monitor and respond to device support tickets, ensuring timely resolution Deploy devices physically, including large projects like the new performing arts center Provide white glove customer service, gather feedback, and collaborate effectively within the IT team Assist with budgeting and forecasting for Apple device refreshes Troubleshoot occasional Windows overlaps within a primarily Mac environment Work closely with both technical and non-technical school staff, demonstrating excellent communication and teamwork skills Required Qualifications: Minimum 4 years of professional experience as a JAMF/Apple device administrator Strong experience with JAMF Pro, JAMF School, Apple School Manager, and Apple Volume Purchasing Advanced knowledge of Apple device management, scripting, deployment, and troubleshooting Ability to support large environments (1,000+ devices) Customer-focused mindset, strong interpersonal skills, and a commitment to high-quality service Experience in educational environments is highly preferred but not required Proven ability to work onsite full-time and flexibly (11am–7pm or 8am–6pm), including support for school events outside regular hours Top Three Skills/Experience: Deep expertise with JAMF Pro and Apple School Manager Scripting and automation for device management Strong customer service focus with team collaboration abilities Position Logistics: Contract-to-hire; initial duration: 3 months Fully onsite (5 days/week) in Santa Monica, CA Flexible schedule to accommodate school events; typical hours 11am–7pm or 8am–6pm
2026-03-09T19:23:46Z

IT Cloud Manager

Torrance, CA
onsite
Permanent
140000.00 - 155000.00 USD / Yearly
We are looking for an experienced IT Cloud Manager to oversee cloud infrastructure and lead technical teams in delivering secure, scalable solutions. This role involves managing advanced cloud technologies while ensuring compliance with industry standards. Based in Torrance, California, this position offers an opportunity to drive innovation in a dynamic healthcare environment. Responsibilities: • Lead and manage cloud infrastructure projects to ensure secure and efficient operations. • Oversee the implementation and maintenance of DevOps tools, CI/CD pipelines, and automation frameworks. • Direct the configuration and management of networking systems, including firewalls, VPNs, VPCs, and load balancers. • Collaborate with cross-functional teams to align cloud strategies with organizational goals. • Ensure all systems adhere to security and compliance frameworks, such as SOC 2 and similar standards. • Provide leadership and mentorship to team members, fostering attention to detail and growth. • Monitor system performance and proactively address issues to optimize operations. • Develop and refine processes for continuous improvement and streamlined workflows. • Manage backup technologies and configuration management to safeguard data and system integrity. • Utilize analytical skills to troubleshoot problems and implement effective solutions.
2026-03-12T17:28:47Z

Data Operations Manager

Los Angeles, CA
onsite
Permanent
130000.00 - 160000.00 USD / Yearly
Data Manager Downtown Los Angeles (On-Site) Compensation: Up to $160,000 This is a high-impact leadership role responsible for transforming how data is defined, managed, and leveraged across the business. As Data Manager, you will own the enterprise data roadmap and serve as a strategic partner to leadership across e-commerce, supply chain, retail, customer insights, product development, and buying/planning.You will play a critical role in:<ul><li>Establishing a single source of truth across departments</li><li>Improving data integrity and governance</li><li>Migrating the organization away from spreadsheet-heavy workflows</li><li>Building scalable systems and infrastructure to deliver faster, more reliable insights</li><li>Elevating analytics maturity across all functional teams</li></ul>This role combines hands-on technical execution with strategic leadership and cross-functional influence. What You’ll DoBusiness Partnership & Insights<ul><li>Collaborate with stakeholders across e-commerce, supply chain, retail, customer insights, and merchandising</li><li>Translate ambiguous business questions into structured data problems</li><li>Deliver descriptive, predictive, and prescriptive insights that drive measurable business impact</li><li>Present findings through clear data storytelling that influences decision-making</li></ul>Data Strategy & Infrastructure<ul><li>Build and scale systems that ensure high product data integrity</li><li>Reduce reliance on spreadsheets by implementing more powerful, sustainable solutions</li><li>Leverage modern data platforms such as BigQuery, Looker, and NetSuite Analytics Warehouse</li><li>Define and enforce governance, master data management, and reporting standards</li></ul>Execution & Leadership<ul><li>Develop and execute a forward-looking data roadmap</li><li>Identify structural improvements to accelerate insight delivery</li><li>Increase speed and quality of execution across data initiatives</li><li>Raise analytics capability and technical acumen across teams</li></ul>If interested, apply now and direct message Reid Gormly on LinkedIN.
2026-03-01T21:33:42Z