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31 results for Medical Customer Service Specialist in Corona, CA

Medical Customer Service Rep
  • Temecula, CA
  • remote
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
  • 2025-12-26T16:08:59Z
Customer Service Representative
  • Huntington Beach, CA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
  • 2025-12-22T15:58:59Z
Banking - Customer Service Representative
  • Newport Beach, CA
  • onsite
  • Temporary
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
  • 2025-12-23T16:09:15Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
  • 2025-12-19T20:09:07Z
Front Desk Coordinator
  • Vista, CA
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>A growing specialty healthcare practice in Vista is seeking a <strong>Front Desk Coordinator</strong> who can balance patient care, administrative excellence, and operational flow. This role is ideal for someone who enjoys being the central hub of communication and understands how vital organization and empathy are in a patient-facing environment. You will be responsible for creating a smooth, welcoming experience for patients while keeping daily operations running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Check patients in and out while maintaining accuracy and professionalism</li><li>Manage appointment scheduling and provider calendars</li><li>Handle high-volume inbound calls and patient inquiries</li><li>Verify patient information and maintain accurate records</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Collect payments and explain billing processes when needed</li><li>Maintain front office organization and compliance standards</li></ul>
  • 2025-12-23T22:58:39Z
Customer Service Representative
  • Fallbrook, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
  • 2025-12-09T19:24:02Z
Customer Service Representative
  • Anaheim, CA
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
  • 2025-12-22T14:54:06Z
Customer Service Representative
  • Tustin, CA
  • onsite
  • Temporary
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. In this role, you will act as the primary point of contact for residents, ensuring their needs are met with attention to detail and care. This is a contract position offering a hybrid schedule, with a mix of remote and onsite work.<br><br>Responsibilities:<br>• Serve as the first point of contact for residents, addressing their inquiries and concerns with empathy and attention to detail.<br>• Handle both inbound and outbound calls related to maintenance requests and account-related matters.<br>• Provide detailed and accurate information about services to residents, ensuring their satisfaction.<br>• Resolve complaints or issues promptly and effectively to maintain positive resident relationships.<br>• Maintain detailed records of resident interactions, including inquiries, feedback, and complaints, using internal systems.<br>• Collaborate with various departments to find solutions and ensure resident needs are met.<br>• Follow up with residents to confirm their concerns have been addressed and resolved.<br>• Manage a high volume of calls while maintaining a courteous and detail-oriented demeanor.<br>• Utilize multiple software systems to accurately input and update resident information.<br>• Support team members and foster a collaborative working environment across departments.
  • 2025-12-17T16:48:43Z
Receptionist / Administrative Support Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A growing manufacturing company in San Marcos is looking for a professional <strong>Receptionist / Administrative Support Specialist</strong> to manage front desk operations while providing administrative support to multiple departments. This role blends traditional receptionist duties with behind-the-scenes office coordination and is ideal for someone who enjoys variety in their day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for visitors, vendors, and callers</li><li>Maintain front desk operations and office security protocols</li><li>Coordinate conference rooms and meeting logistics</li><li>Assist with data entry, filing, and document management</li><li>Order office supplies and support office organization initiatives</li><li>Provide administrative assistance to HR, accounting, or operations teams</li><li>Track deliveries, service requests, and vendor communications</li></ul>
  • 2025-12-24T18:38:42Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
  • 2025-12-09T15:04:52Z
Collections Specialist
  • Loma Linda, CA
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
  • 2025-12-09T18:59:30Z
Billing Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 26.00 - 30.00 USD / Hourly
  • <p>A reputable healthcare organization in Vista is hiring a <strong>Billing Specialist</strong> to support accurate medical billing, insurance follow-up, and revenue cycle operations. This role is well-suited for someone who enjoys analytical work, problem-solving, and ensuring claims are billed correctly and reimbursed timely. You will play a critical role in the financial health of the organization by managing claims, resolving billing issues, and collaborating with internal clinical and administrative teams. The ideal candidate is detail-focused, patient, and knowledgeable about healthcare billing processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and submit insurance and patient claims accurately and timely</li><li>Review billing data for accuracy, coding alignment, and payer requirements</li><li>Follow up on unpaid or underpaid claims with insurance companies</li><li>Resolve billing discrepancies, denials, and rejections</li><li>Post payments, adjustments, and remittances</li><li>Maintain accurate patient billing records and documentation</li><li>Communicate with patients regarding billing questions and payment options</li><li>Support month-end billing reports and audits</li></ul>
  • 2025-12-16T19:08:40Z
Collections Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>A growing healthcare organization in Vista is hiring a <strong>detail-oriented Collections Specialist</strong> to support patient and insurance collections. This role requires a compassionate yet persistent communicator who can navigate sensitive financial conversations while ensuring timely payment resolution. The ideal candidate understands medical billing workflows, insurance reimbursement cycles, and the importance of maintaining patient trust throughout the collection process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Follow up on outstanding patient balances and insurance claims</li><li>Communicate professionally with patients regarding payment options</li><li>Work with billing teams to resolve claim denials and underpayments</li><li>Maintain accurate notes and documentation in billing systems</li><li>Set up payment plans and process adjustments when approved</li><li>Assist with audits and AR aging reviews</li></ul>
  • 2025-12-16T01:03:47Z
Help Desk Analyst I
  • Los Angeles, CA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
  • 2025-11-26T18:08:37Z
Accounts Receivable Specialist
  • Valley Center, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>A growing healthcare organization in Valley Center is hiring an <strong>Accounts Receivable Specialist</strong> to support insurance and patient receivables. This role is ideal for someone who enjoys analytical problem-solving and working within structured billing and reimbursement cycles. You will collaborate closely with billing, coding, and clinical support teams to ensure claims are resolved accurately and payments are received in a timely manner.</p><p><strong>Key Responsibilities</strong></p><ul><li>Post insurance and patient payments, adjustments, and remittances</li><li>Review EOBs and explanation codes for accuracy</li><li>Investigate underpayments, denials, and delayed reimbursements</li><li>Follow up with insurance carriers and payer portals</li><li>Maintain accurate AR aging and escalate unresolved balances</li><li>Communicate with internal teams to resolve coding or billing issues</li><li>Assist with AR reporting, audits, and month-end close</li></ul>
  • 2025-12-17T17:18:59Z
Receptionist
  • Long Beach, CA
  • onsite
  • Temporary
  • 18.21 - 21.09 USD / Hourly
  • We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
  • 2025-12-18T18:34:09Z
Collections Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 25.00 - 29.00 USD / Hourly
  • <p>A well-established construction services company in San Marcos is seeking a <strong>professional and results-driven Collections Specialist</strong> to manage outstanding receivables while maintaining positive client relationships. This role is ideal for someone who understands the importance of balancing firm follow-up with diplomacy. You will work closely with project managers, accounting staff, and customers to ensure timely payments, resolve disputes, and support healthy cash flow across multiple active projects. The ideal candidate is organized, confident in communication, and comfortable working with contract-based billing and lien-sensitive environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging reports and proactively follow up on past-due balances</li><li>Communicate with clients regarding invoices, payment status, and discrepancies</li><li>Coordinate with project managers to resolve billing disputes</li><li>Document collection activity and maintain detailed account notes</li><li>Assist with lien waivers, conditional releases, and compliance documentation</li><li>Support month-end close and AR reporting</li></ul>
  • 2025-12-16T01:03:47Z
Accounts Receivable Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 26.00 - 30.00 USD / Hourly
  • <p>A growing medical group in San Marcos is hiring an <strong>Accounts Receivable Specialist</strong> with strong analytical ability, healthcare billing knowledge, and excellent follow-up skills. This role is ideal for someone who enjoys detailed reconciliation work, payer communication, and supporting patients with a high level of professionalism and clarity. You will be working closely with insurers, patients, and internal billing teams to ensure timely reimbursement and accurate financial records.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Post payments, adjustments, and electronic remittances</li><li>Investigate and resolve insurance denials and underpayments</li><li>Maintain accurate aging reports and escalate overdue claims</li><li>Communicate with payers, patients, and physician offices</li><li>Support audits and revenue cycle reporting</li><li>Reconcile patient account balances and assist with month-end AR tasks</li></ul>
  • 2025-12-12T23:29:10Z
Member Service Advisor
  • Hawthorne, CA
  • onsite
  • Contract / Temporary to Hire
  • 24.50 - 28.00 USD / Hourly
  • We are looking for a dedicated Member Service Advisor to join a dynamic credit union team in Hawthorne, California. This Contract to permanent position focuses on delivering exceptional customer service by understanding member needs and offering tailored financial solutions. The ideal candidate will excel in fostering strong relationships, handling inquiries with professionalism, and achieving service and sales goals.<br><br>Responsibilities:<br>• Provide exceptional service by understanding member needs and recommending suitable financial products and services.<br>• Manage inbound and outbound member interactions, ensuring a high level of professionalism and accuracy.<br>• Process member transactions, open new accounts, and update existing accounts while adhering to organizational guidelines.<br>• Assist members with loan applications, offering guidance and support throughout the process.<br>• Respond to inquiries and resolve issues efficiently, maintaining a focus on member satisfaction.<br>• Meet or exceed sales and service standards by adopting a proactive, consultative approach.<br>• Collaborate with team members to ensure seamless service delivery and maintain operational excellence.<br>• Utilize call center software and tools effectively to enhance member interactions and streamline processes.<br>• Maintain confidentiality and ensure compliance with organizational and industry standards.<br>• Stay informed about credit union products, services, and compliance requirements to provide accurate information to members.
  • 2025-12-22T18:24:10Z
Call Center Specialist
  • Hawthorne, CA
  • onsite
  • Contract / Temporary to Hire
  • 26.13 - 30.25 USD / Hourly
  • Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
  • 2025-12-26T20:08:37Z
Collections Specialist
  • Santa Monica, CA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>An agricultural company in West LA is hiring an Invoicing, Credits, and Collections Coordinator on a contract-to-hire basis. This is an onsite role in West LA, Monday – Friday from 7-3PM. The Invoicing, Credits, and Collections Coordinator manages daily and weekly invoicing tasks, supports pricing accuracy, and resolves discrepancies across sales, accounting, and transportation teams.</p><p><br></p><p>Key Responsibilities:</p><p>• Perform repetitive, daily tasks with a primary focus on invoicing for customer orders; ensure accuracy and compliance and act as a bridge between sales and accounting.</p><p>• Investigate invoice discrepancies, coordinate resolutions with transportation, and facilitate communication between teams.</p><p>• Support Accounts Receivable by researching unpaid invoices, verifying payments, flagging files when grocery stores receive deliveries, and reaching out about returns or holds.</p><p>• Participate in weekly tasks including trouble settlements, restock charges, price after sale (PAS) returns, manual pricing adjustments, and grower settlements.</p><p>• Assist with accounts payable by resolving billing discrepancies and processing truck claims.</p><p>• Engage in regular communication with sales, accounting, and customers to ensure smooth order and payment processes.</p><p><br></p><p>The ideal candidate will have 2-3 years of accounting experience, is eager to learn, organized, and team-oriented, with experience in accounting or finance (preferably in perishable goods). A degree in accounting is a plus but not required. Hours are Monday – Friday from 7-3PM.</p>
  • 2025-12-11T23:48:39Z
Receptionist
  • Oceanside, CA
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>A busy healthcare-adjacent office in Oceanside is seeking a personable and organized <strong>Receptionist / Front Office Coordinator</strong> to serve as the first point of contact for patients and visitors. This role is ideal for someone who enjoys customer interaction, thrives in a structured environment, and can manage multiple priorities while maintaining a welcoming demeanor.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly, professional manner</li><li>Manage a high-volume phone system and direct calls appropriately</li><li>Schedule appointments and coordinate calendars</li><li>Verify basic patient or client information and documentation</li><li>Maintain a clean, organized, and welcoming front office area</li><li>Assist with incoming/outgoing mail and office correspondence</li><li>Support administrative staff with clerical tasks as needed</li></ul>
  • 2025-12-24T18:38:42Z
Collections Specialist
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 29.00 - 32.00 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
  • 2025-12-30T00:38:51Z
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