<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Welcome patients and their families to the Emergency Department with professionalism and empathy.<br>• Collect and validate patient demographic and insurance information to ensure accuracy.<br>• Obtain and securely scan necessary documents, including identification and insurance cards.<br>• Explain financial responsibilities such as co-payments and assist patients with payment collection.<br>• Accurately input patient data into the electronic health record system.<br>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.<br>• Address patient and visitor inquiries with a calm and supportive demeanor.<br>• Adhere to hospital policies and maintain compliance with organizational standards.<br>• Perform additional administrative tasks as required to support the department.<br><br>Schedule: 40 hours/week; rotating weekends<br>Shift 1: 6:00am – 2:30pm<br>Shift 2: 2:00pm – 10:30pm<br>Shift 3: 10:00pm – 6:30am
<p>A stable manufacturing company in San Marcos is seeking a motivated and upbeat <strong>Customer Service Representative</strong> to support customer accounts and internal teams. This role is perfect for someone who enjoys talking on the phone, building rapport, and maintaining strong relationships with clients. You’ll be the friendly voice customers trust when they call about product orders, timelines, and updates.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Answer inbound calls from customers regarding product availability and order status</li><li>Make outbound follow-up calls to confirm orders and shipment details</li><li>Enter customer orders into the system accurately</li><li>Coordinate with production and shipping departments</li><li>Track backorders and communicate realistic timelines</li><li>Maintain customer account records and documentation</li><li>Support general administrative needs within the office</li></ul>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for an attentive and resourceful Customer Service Representative to join our team in City of Industry, California. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, resolving issues, and maintaining positive relationships. If you thrive in a fast-paced environment and enjoy providing exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email with professionalism and clarity.<br>• Assist in resolving customer concerns and escalating issues when necessary.<br>• Support the collections process, with training provided as needed.<br>• Maintain accurate and detailed records of customer interactions.<br>• Collaborate with team members to improve service delivery and meet customer needs.<br>• Ensure timely follow-up on pending customer requests.<br>• Communicate effectively with clients to provide updates and necessary information.<br>• Contribute to a positive team environment by sharing insights and feedback.<br>• Uphold company standards and policies in all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This is a 100% onsite, Contract to permanent position offering a great opportunity to grow within the organization. The role involves handling inbound calls, assisting customers with inquiries, and providing resolutions to warranty or dispute-related issues.<br><br>Responsibilities:<br>• Manage inbound customer calls professionally and efficiently, ensuring excellent service delivery.<br>• Address customer inquiries related to products, services, warranties, and disputes.<br>• Document customer interactions accurately within the system to maintain clear records.<br>• Collaborate with team members to resolve complex customer concerns when required.<br>• Learn and apply knowledge of furniture-related products and services to assist customers effectively.<br>• Utilize Microsoft Office Suite and other tools to support daily operations.<br>• Follow company protocols and maintain a business casual dress code while onsite.<br>• Participate in training sessions to enhance customer service skills and adapt to company-specific processes.<br>• Ensure customer satisfaction by maintaining a positive and helpful attitude in all interactions.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers the opportunity to provide exceptional service to residents in a hybrid work environment, with remote work on Mondays and Fridays and onsite work from Tuesday to Thursday. If you have a passion for delivering outstanding customer experiences and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by handling inbound and outbound calls related to resident accounts and maintenance requests.<br>• Address resident inquiries, concerns, and complaints promptly and effectively to ensure satisfaction.<br>• Maintain an attentive and empathetic demeanor while fostering positive relationships with residents.<br>• Record detailed notes of resident interactions, inquiries, and resolutions in internal systems.<br>• Collaborate with internal teams to resolve resident issues and coordinate solutions.<br>• Follow up with residents to confirm their needs have been met and issues resolved.<br>• Demonstrate a comprehensive understanding of services offered to provide accurate and helpful information.<br>• Navigate multiple software systems efficiently to input and retrieve resident data.<br>• Manage a high volume of calls with a focus on resolving issues and enhancing the resident experience.<br>• Support scheduling and coordination efforts to ensure seamless service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
<p>Our team is seeking a reliable and detail-oriented Part-Time Medical Office Clerk to support daily operations in a busy medical office. This opportunity is ideal for candidates who possess strong organizational skills and customer service experience in an administrative or healthcare setting.</p><p>Responsibilities:</p><ul><li>Accurately enter data into office systems and maintain patient records</li><li>Respond promptly and professionally to emails and phone inquiries</li><li>Call customers to verify orders and appointment details</li><li>Enter invoices and assist with basic billing functions</li><li>Support the office team by handling routine clerical tasks</li></ul><p><strong>Schedule: Monday – Friday, 11am – 3pm </strong></p>
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Rancho Cucamonga, California. This position offers an opportunity to work in a dynamic non-profit organization, where you’ll play a crucial role in delivering exceptional service and ensuring smooth administrative operations. The role involves handling customer inquiries, managing billing processes, and supporting various departmental tasks.<br><br>Responsibilities:<br>• Input and update customer account details, service records, comments, and payment information using computer systems.<br>• Process credit card transactions, manage billing data, and finalize consumption reports.<br>• Review preliminary billing ledgers to ensure accuracy and perform nightly system updates.<br>• Respond to customer inquiries regarding billing practices, rates, and service requests, including account activation and termination.<br>• Prepare reminders for overdue accounts, issue past-due notices, and coordinate service disconnections for non-payment.<br>• Assist customers in navigating online payment and usage portals, offering guidance on features such as autopay, paperless billing, and meter usage analysis.<br>• Generate service orders for field technicians and maintain detailed records of completed tasks.<br>• Conduct administrative duties, such as drafting letters and memos, managing files, and sorting mail.<br>• Provide backup support to other department staff and cross-train in billing processes.<br>• Address general inquiries about organizational programs and procedures, and assist visitors with check-in processes.
<p>A Healthcare Company is seeking a Medical Insurance Verification Specialist to join its team. The Medical Insurance Verification Specialist will help ensure timely and accurate verification of patient insurance coverage for our healthcare facility. We’re seeking Medical Insurance Verification Specialist with at least 2 years of relevant medical insurance verification experience. Bilingual Spanish skills are a plus. Familiarity with HMO, PPO, and government insurance plans is required; surgical scheduling or support is highly valued.</p><p>Responsibilities:</p><ul><li>Verify patient eligibility, coverage, and benefits for HMO, PPO, and government insurance plans</li><li>Communicate with insurance providers and patients to resolve coverage questions and discrepancies</li><li>Document all verification activities and update patient records accurately</li><li>Collaborate with clinical and administrative staff to ensure appropriate coverage for planned procedures, including surgery</li><li>Assist patients in understanding their insurance benefits and any out-of-pocket costs</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement. </p>
<p>A Healthcare Company is looking for an experienced Medical Billing Specialist join its Revenue Cycle Team. The Medical Billing Specialist will play a vital role in managing the revenue cycle by ensuring accurate billing, payment processing, and authorizations. This Medical Billing Specialist requires someone with strong attention to detail who can navigate insurance claims, resolve discrepancies, assist patients with EOB explanation and maintain compliance with healthcare regulations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance companies, including commercial payers and private, ensuring accuracy and compliance.</p><p>• Monitor and track the status of submitted claims to ensure timely reimbursement.</p><p>• Post payments from insurance companies and patients with precision and accuracy.</p><p>• Manage patient account balances, including collections and establishing payment plans when necessary.</p><p>• Investigate and address claim denials, rejections, and underpayments, identifying solutions to secure proper reimbursement.</p><p>• Draft and submit appeals with supporting documentation to resolve complex claim issues.</p><p>• Communicate effectively with insurance carriers and patients to address billing inquiries and concerns.</p><p>• Maintain detailed and accurate records of billing activities and ensure compliance with payer guidelines.</p><p>• Support the organization’s financial health by optimizing the revenue cycle processes.</p><p><br></p><p>This company offer Medical, Dental and Vision Insurance. 401K Retirement Plan, Sick Time Off and Tuition reimbursement.</p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
<p>Are you motivated, with attention to detail? This growing company is hiring a Medical Billing Specialist with strong behavioral health skills. The Medical Billing Specialist will be tasked with submitting claims to insurance companies for services rendered. The Medical Billing Specialist must be well versed with HMO, PPO and Government insurance. The right person for this role must have at least 3 years of medical billing and insurance collections experience. .</p><p> </p><p>Your responsibilities in this role</p><p> - EOB review and claims submission </p><p>- Send notices to insurance companies and patients for request for payment</p><p>- Manage elements of specific patient accounts, such as billing and reimbursement</p><p>- Coordinate with numerous working teams to guarantee quality of data and uniformity</p><p>- Behavioral Health or DMH is a big plus but not a must </p>
<p>A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Shift</strong>: 6am – 2:30pm Monday – Friday with rotating weekends. 40 hours per week. </p>
<p>A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Shift</strong>: 10pm – 6:30am Monday – Friday with rotating weekends. 40 hours per week. </p>
<p>A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Shift</strong>: 2pm – 10:30pm Monday – Friday with rotating weekends. 40 hours per week. </p>
We are looking for a detail-oriented and organized Receptionist to join our team in Torrance, California. In this Contract to permanent position, you will play a vital role in ensuring smooth front desk operations and providing excellent customer service. This role requires strong communication skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department promptly.<br>• Manage a multi-line phone system, answering inbound calls and transferring them as needed.<br>• Handle switchboard operations efficiently for phone systems with 1 to 10 lines.<br>• Provide accurate information to callers and resolve basic inquiries in a courteous manner.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling appointments or managing mail.<br>• Ensure confidentiality and a high standard of conduct when handling sensitive information.<br>• Communicate effectively with team members and external clients to support daily operations.
