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16 results for Medical Customer Service Specialist in Corona, CA

Medical Biller/Collections Specialist

Corona, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
2026-06-15T00:00:00Z

Medical Biller/Collections Specialist

Los Angeles, CA
onsite
Temporary to Hire
24 - 28.99 USD / Hourly
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up. Key Responsibilities: Submit accurate and timely medical claims to insurance carriers and government payers Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies Work accounts receivable reports and maintain collection efforts to reduce outstanding balances Investigate claim rejections and denials, and take corrective action for resubmission or appeal Post payments, adjustments, and denials as needed Communicate with payers, patients, and internal staff regarding billing questions and account resolution Maintain compliance with billing regulations, payer requirements, and organizational policies Support revenue cycle activities including claims review, payment reconciliation, and account research Document collection activity and account status updates accurately in the billing system
2026-06-19T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-06-19T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-06-15T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Medical Administrative Clerk (Part-Time )

Arcadia, CA
onsite
Temporary / Contract
19.81 - 25 USD / Hourly
A Medical Company in Arcadia is seeking a detail-oriented and organized Part-Time Medical Administrative Clerk to support daily office operations. This Part-Time Medical Administrative Clerk is ideal for someone with strong administrative, data entry, and document management skills who can help maintain efficient office workflows and accurate records. Monday–Friday, 8:30 AM – 1:00 PM Key Responsibilities:<ul><li>Complete and maintain administrative paperwork and filing systems</li><li>Perform accurate data entry and document management</li><li>Utilize Microsoft Excel for basic data tracking and reporting</li><li>Type correspondence, forms, and other business documents</li><li>Organize and maintain office records and files</li><li>Provide general administrative support to the office team</li><li>Assist with day-to-day clerical duties as needed</li></ul>Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-06-09T00:00:00Z

Inpatient Hospital Medical Biller (Medicare)

Los Angeles, CA
onsite
Temporary to Hire
25.76 - 35 USD / Hourly
The Inpatient Hospital Medicare Biller is responsible for the accurate and timely billing of inpatient hospital claims to Medicare payers. The Hospital Medicare Biller role is strictly focused on claim generation and submission. The Hospital Medicare Biller candidate has hands-on inpatient billing experience in an acute care hospital setting and is highly detail-oriented. The Hospital Medicare Biller will be tasked billed inpatient claims to Noridian and have DDE experience that includes T-screen corrections. Key Responsibilities<ul><li>Perform hands-on billing of inpatient hospital claims using the UB‑04 claim form</li><li>Generate, review, and submit inpatient claims to Medicare payers</li><li>Bill inpatient claims to Noridian and have DDE experience that includes T-screen corrections.</li><li>Ensure claims are complete, accurate, and compliant with payer and regulatory requirements prior to submission</li><li>Review charges, DRGs, patient demographics, and insurance information for billing accuracy</li><li>Resolve billing edits and claim rejections prior to claim release</li><li>Ensure billing practices comply with Medicare regulations, Managed Care contracts, and hospital policies</li><li>Validate billing data in coordination with Coding, Case Management, and Revenue Integrity teams</li><li>Maintain accurate documentation and notes within the billing system</li><li>Work closely with internal Revenue Cycle and Finance teams to support clean claim submission</li><li>Assist with billing-related reporting or reconciliation as requested</li><li>Support month-end billing deadlines</li></ul>
2026-06-18T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-19T00:00:00Z

Billing & Collections Specialist (Contract)

Fallbrook, CA
onsite
Temporary / Contract
27 - 29 USD / Hourly
A growing service-based company is seeking a Billing & Collections Specialist to assist with customer invoicing, account reconciliation, and collections support during a period of organizational growth. This position offers an opportunity to work closely with both accounting and operations teams while helping improve cash flow and account accuracy. Primary ResponsibilitiesBilling Operations<ul><li>Generate and distribute customer invoices</li><li>Review billing records for accuracy and completeness</li><li>Maintain detailed customer account information</li><li>Assist with payment posting and account reconciliations</li></ul>Collections & Account Follow-Up<ul><li>Monitor aging reports and identify delinquent accounts</li><li>Contact customers regarding outstanding balances</li><li>Research payment discrepancies and account issues</li><li>Document collection efforts and account activity</li><li>Assist with month-end reporting and financial tracking</li></ul>
2026-06-04T00:00:00Z

(Hybrid/Remote) Medical Collector

Los Angeles, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. This position is a hybrid schedule with two days onsite and three days remote. Responsibilities:• Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.• Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.• Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.• Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.• Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.• Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.• Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.Equipment will be providedThis position is a hybrid schedule with two days onsite and three days remote.
2026-06-11T00:00:00Z

Medicare Biller

Los Angeles, CA
onsite
Temporary / Contract
26 - 35 USD / Hourly
We are seeking an experienced Medicare Biller with strong knowledge of DDE systems and Noridian processes to join our team. This Medicare Biller is responsible for preparing, reviewing, and submitting Medicare claims, resolving billing issues, and ensuring compliance with all payer and regulatory guidelines. The Medicare Biller must have a strong understanding of Medicare billing procedures, excellent attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.Key Responsibilities:<ul><li>Submit and process Medicare claims accurately and in a timely manner</li><li>Utilize DDE (Direct Data Entry) systems for claim status review, corrections, and submissions</li><li>Work within Noridian portals and systems to manage Medicare billing activity</li><li>Follow up on unpaid, denied, or rejected claims and take appropriate corrective action</li><li>Investigate billing discrepancies and resolve reimbursement issues</li><li>Verify patient insurance eligibility and benefits as needed</li><li>Maintain accurate billing records and documentation</li><li>Ensure compliance with Medicare regulations, billing requirements, and internal policies</li><li>Communicate with payers, patients, and internal departments regarding billing questions and claim resolution</li><li>Assist with account reconciliations and aging reports to support revenue cycle performance</li></ul>
2026-06-05T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Patient Financial Screener

Long Beach, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
A Healthcare Company in Long Beach is in the need of a Patient Financial Screener. The Patient Financial Screener is ideal for someone who can guide incoming clients through financial intake, review coverage details, and help determine payment responsibility with accuracy and care. The Patient Financial Screener requires strong follow-through, sound judgment with confidential information, and a service-focused approach when working with clients and internal teams. Bilingual Spanish is a MUST Key Responsibilities:• Conduct financial screenings for incoming clients to determine eligibility and financial liability.• Verify Medi-Cal coverage and other insurance eligibility to ensure proper documentation and accurate billing.• Maintain and update client financial records in electronic health record systems.• Organize and track annual re-evaluations of client financial information.• Follow up with clinical staff to ensure completion of required documentation for financial folders.• Collect and manage client documents, such as Medi-Cal cards, social security cards, and identification cards.• Create and oversee electronic insurance folders, including adjustments, claims, and explanation of benefits (EOBs).• Audit financial folders upon client discharge to ensure compliance and accuracy. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-06-19T00:00:00Z