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5 results for Help Desk Support Manager in Corona, CA

Help Desk/Desktop Support Analyst
  • Monrovia, CA
  • onsite
  • Temporary / Contract
  • 33.25 - 38.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach.<br><br>Responsibilities:<br>• Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally.<br>• Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support.<br>• Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting.<br>• Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities.<br>• Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures.<br>• Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools.<br>• Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed.<br>• Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
  • 2026-11-02T00:00:00Z
Help Desk/Desktop Support Analyst
  • Torrance, CA
  • onsite
  • Temporary / Contract
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced financial services environment in Torrance, California. This Long-term Contract position focuses on delivering dependable desktop and technical support, resolving day-to-day hardware and software issues, and ensuring a smooth user experience across Microsoft Windows systems. The ideal candidate brings strong troubleshooting ability, practical knowledge of Active Directory, and a responsive approach to managing service desk requests.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, delivering timely solutions for end users.<br>• Diagnose and resolve Microsoft Windows 10 and related system problems, escalating more complex incidents when necessary.<br>• Manage service desk tickets from initial intake through resolution, keeping users informed and documenting outcomes clearly.<br>• Support user account administration tasks within Active Directory, including access updates, password resets, and basic account maintenance.<br>• Troubleshoot common software, hardware, and connectivity issues to minimize downtime and maintain productivity.<br>• Install, configure, and maintain desktop applications and operating system settings in alignment with organizational standards.<br>• Assist with workstation setup, device replacements, and routine technical support activities across the local office environment.<br>• Maintain accurate records of incidents, recurring issues, and support actions to improve service efficiency and knowledge sharing.
  • 2026-10-28T00:00:00Z
System Support Specialist
  • Signal Hill, CA
  • onsite
  • Temporary / Contract
  • 47 - 60 USD / Hourly
  • <p>We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed.</p><p><br></p><p>What You&#39;ll Do</p><ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
  • 2026-10-24T00:00:00Z
Service Support Coordinator
  • Carlsbad, CA
  • onsite
  • Temporary / Contract
  • 24 - 30 USD / Hourly
  • <p>A commercial construction and building services company is looking for a Project Documentation &amp; Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul><p><br></p>
  • 2026-10-22T00:00:00Z
Direct Support Professional
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 17.1 - 19.8 USD / Hourly
  • We are looking for a bilingual Direct Support team member to deliver individualized, community-based support to clients in Los Angeles, California. This contract opportunity is ideal for someone who brings compassion, reliability, and strong communication skills to daily client interactions. In this field-based role, you will help individuals build practical life skills, work toward personal goals, and maintain greater independence while coordinating with families and support teams.<br><br>Responsibilities:<br>• Deliver one-on-one services based on each client’s established support plans and personal objectives.<br>• Guide clients in strengthening daily living skills such as communication, budgeting, employment readiness, and independent routines.<br>• Provide dependable transportation to appointments, community activities, and other approved locations using a personal vehicle.<br>• Promote client safety, dignity, and self-advocacy while encouraging meaningful participation in the community.<br>• Record services provided and track client progress with clear, timely, and accurate documentation.<br>• Complete required reports and service records within scheduled work hours and in accordance with program expectations.<br>• Partner with family members, employers, and multidisciplinary professionals to support consistent client outcomes.<br>• Participate in staff meetings, supervision sessions, and required training to remain aligned with organizational standards.<br>• Carry out additional related duties as needed to support client care and program operations.
  • 2026-11-06T00:00:00Z