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4 results for Customer Service Representative in Cornelius, NC

Customer Service Representative

Fort Mill, SC
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a key part in supporting sales operations and delivering exceptional service to our clients. This is a long-term contract position that offers the opportunity to work in a dynamic and collaborative environment. Responsibilities: • Create and maintain accurate customer quotes to ensure all details are captured correctly. • Proactively follow up with clients to address inquiries, provide updates, and enhance overall satisfaction. • Perform data entry tasks across internal systems to ensure records are current and precise. • Collaborate with internal team members to deliver a seamless and efficient customer experience. • Handle administrative tasks as needed to support the smooth operation of the department. • Respond to inbound calls and emails with professionalism and a customer-focused approach. • Manage both inbound and outbound calls to address customer needs and move opportunities forward. • Provide timely and accurate order entry to support sales and client service processes. • Identify and escalate any issues or concerns to the appropriate team members for resolution.
2026-04-06T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary
16.15 - 17 USD / Hourly
We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. Responsibilities:• Respond to inbound customer calls with attention to detail and efficiency.• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.• Utilize customer service software to document interactions and resolve concerns effectively.• Collaborate with team members to ensure seamless communication and service delivery.• Provide accurate information about products and services to customers.• Troubleshoot basic issues related to Ethernet and connectivity as needed.• Maintain detailed and accurate records of all customer interactions.• Adhere to company policies and procedures to ensure compliance and consistency.• Continuously improve knowledge of company services and tools to enhance customer support.
2026-04-17T00:00:00Z

Inside Sales Representative

Indian Trail, NC
onsite
Temporary
21.375 - 24.75 USD / Hourly
We are looking for a driven and results-oriented Inside Sales Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will work closely with mass retail accounts to drive sales growth, manage relationships, and support key merchandising initiatives. This position offers an exciting opportunity to collaborate across departments and contribute to the success of high-profile retail partnerships. This is full time with the exception of 9-3 on Fridays! Responsibilities:• Build and maintain strong relationships with mass retail accounts, including big-box retailers and regional chains.• Develop and implement sales strategies to achieve growth targets and maximize account performance.• Analyze sales data, inventory levels, and market trends to identify opportunities and address potential risks.• Collaborate with marketing, supply chain, and product teams to ensure seamless execution of promotional and merchandising strategies.• Coordinate pricing, promotions, and replenishment plans with retail partners to optimize sales.• Support the launch of new products, seasonal programs, and other retail initiatives.• Monitor retail performance metrics such as sell-through rates, margins, and forecast accuracy to drive improvements.• Resolve customer issues, manage order discrepancies, and address service-related concerns in a timely manner.• Prepare and present regular reports, forecasts, and updates to leadership.• Complete vendor and item onboarding forms and manage action items for leadership as needed.
2026-04-15T00:00:00Z

Inside Sales Representative

Charlotte, NC
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a highly motivated Inside Sales Representative to join our team in Charlotte, North Carolina. This contract-to-permanent position offers the opportunity to contribute to a dynamic retail furniture environment while building strong relationships with customers and colleagues. The ideal candidate will excel in delivering exceptional customer service, managing sales processes, and supporting cross-functional teams. Responsibilities: • Foster a positive and collaborative work environment by maintaining a goal-oriented attitude with customers and colleagues. • Develop a thorough understanding of website functionalities and product details to provide top-tier customer service and sales expertise. • Independently address customer inquiries and sales-related issues, escalating to management only when necessary. • Monitor and respond to voicemail messages multiple times daily to ensure timely communication. • Coordinate with customers, delivery companies, and repair technicians to resolve service issues efficiently and cost-effectively. • Collaborate with Accounting, Operations, Marketing, and Sales teams to complete time-sensitive projects. • Process online orders and swatch kit mailings accurately and promptly each morning. • Assist Accounting with daily evaluations of shipping vendor quotes to select the most cost-effective and efficient options. • Enter furniture orders into the system as required to support seamless operations. • Contribute to team efforts by taking on critical tasks, including filing duties, as needed.
2026-04-17T00:00:00Z