We are looking for an experienced Billing Specialist III to join our team in Charlotte, North Carolina. In this role, you will be responsible for overseeing billing processes, ensuring accuracy, and providing support to internal teams and clients. This position requires a keen eye for detail, strong analytical skills, and the ability to lead and train team members effectively.<br><br>Responsibilities:<br>• Validate weekly data submissions to verify invoices are accurately processed through third-party platforms.<br>• Review and approve or reject credit memos requested by Billing or Accounts Receivable representatives, providing clear feedback on rejection reasons.<br>• Analyze and correct billing errors on rejected invoices, ensuring resubmission within five business days of notification.<br>• Collaborate with the billing team, clients, and internal stakeholders to provide leadership and support.<br>• Conduct thorough root cause analyses to identify process inefficiencies, system issues, or areas for improvement.<br>• Assist in testing and implementing new processes or systems for billing-related tasks.<br>• Provide backup coverage for Billing Administrators during absences or high-demand periods such as month-end.<br>• Train and mentor new employees, offering guidance and ongoing support.<br>• Support upper management with billing-related tasks and reporting.<br>• Process agent invoice submissions and coach billing staff to address performance improvement areas.
We are looking for an Accounts Payable Specialist to support daily financial operations for a team based in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong invoice processing experience, careful attention to detail, and confidence working in a fast-paced accounting environment. The person in this role will help ensure timely and accurate payment activity while maintaining organized records and consistent coding practices.<br><br>Responsibilities:<br>• Review, code, and enter vendor invoices with accuracy while confirming alignment with internal accounting standards.<br>• Manage payment processing activities, including ACH transactions and check runs, to ensure vendors are paid on schedule.<br>• Maintain accounts payable records and supporting documentation in an organized manner for tracking and audit readiness.<br>• Work within Workday and related ERP tools to process transactions, update payment details, and monitor invoice status.<br>• Investigate invoice discrepancies and coordinate with internal stakeholders or vendors to resolve payment issues efficiently.<br>• Reconcile payable activity and verify that posted transactions match approved documentation and system records.<br>• Support accounts payable procedures tied to operational or system-related changes when needed, ensuring continuity and accuracy.<br>• Assist with routine reporting and provide updates on outstanding invoices, payment timelines, and transaction activity.